The Worst Home Health Care Agencies in Tennessee

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Tennessee

There are 128 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Tennessee.)

Name	5-Star Quality of Care Rating
PROCARE HOME HEALTH SERVICES 705 PROFESSIONAL PLAZA SUITE 7 GREENEVILLE, TN 37745	1.5:
HOMECARE EXCELLENCE, LLC 95 SIGNATURE PLACE LEBANON, TN 37087	1.5:
SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC 222 HERITAGE BLVD P O BOX 754 NEWPORT, TN 37821	2:
FUNCTIONAL INDEPENDENCE HOME CARE, INC 270 GERMAN OAK DRIVE CORDOVA, TN 38018	2:
INTERIM HEALTH CARE OF EAST TENNESSEE 2482 BRIGHTS PIKE MORRISTOWN, TN 37814	2:
ADORATION HOME HEALTH BROWNSVILLE 1143 TAMMBELL ST BROWNSVILLE, TN 38012	2:
CONTINUOUS CARE SERVICES 1004 HICKORY HILL LN HERMITAGE, TN 37076	2.5:
HOMEFIRST HOME HEALTHCARE 1101 KERMIT DR SUITE 204 NASHVILLE, TN 37217	2.5:
MERITAN, INC 345 ADAMS AVE MEMPHIS, TN 38110	2.5:
SAINT THOMAS HOME HEALTH 135 EAST SWAN ST CENTERVILLE, TN 37033	2.5:
LINCOLN MEDICAL HOME HEALTH AND HOSPICE 106 MEDICAL CENTER BOULEVARD FAYETTEVILLE, TN 37334	2.5:
WHERE THE HEART IS INC 760 GREAT OAKS ROAD EADS, TN 38028	2.5:
ADORATION HOME HEALTH CARE WEST TENNESSEE 2995 APPLING RD SUITE 102 BARTLETT, TN 38133	2.5:
COVENANT HOMECARE 3001 LAKE BROOK BLVD SUITE 101 KNOXVILLE, TN 37909	2.5:
ADORATION HOME HEALTH MARTIN 135 KENNEDY DRIVE MARTIN, TN 38237	2.5:
ADORATION HOME HEALTH 1670 W ANDREW JOHNSON HWY GREENEVILLE, TN 37745	3:
ADORATION HOME HEALTH NASHVILLE SOUTH 750 OLD HICKORY BLVD, SUITE 1-262 BRENTWOOD, TN 37027	3:
AVEANNA HOME HEALTH 750 S. CHURCH STREET, BLDG. B SUITE A MURFREESBORO, TN 37130	3:
ADORATION HOME HEALTH 10415 HICKORY PATH WAY, SUITE 102 KNOXVILLE, TN 37922	3:
AMERICARE HOME HEALTH AGENCY 7936 PLAYERS FOREST DRIVE MEMPHIS, TN 38119	3:
INTREPID USA HEALTHCARE SERVICES 225 NORTH WILLOW AVENUE, 3RD FLOOR COOKEVILLE, TN 38501	3:
MAURY REGIONAL HOME SERVICES 800 SOUTH JAMES CAMPBELL BLVD COLUMBIA, TN 38401	3:
VOLUNTEER HOMECARE OF WEST TN 68 WEST MAIN STREET PO BOX 25 PARSONS, TN 38363	3:
ADORATION HOME HEALTH 105 JACK WHITE DRIVE KINGSPORT, TN 37664	3:
METHODIST ALLIANCE HOME CARE 6400 SHELBY VIEW DR, SUITE 101 MEMPHIS, TN 38134	3:
BALLAD HEALTH HOMECARE 509 MED TECH PARKWAY SUITE 200 JOHNSON CITY, TN 37604	3:
ADORATION HOME HEALTH, LLC 1210 BRIARVILLE RD., BLDG. D, STE. B MADISON, TN 37115	3.5:
VANDERBILT HOME CARE SERVICES 2120 BELCOURT AVE NASHVILLE, TN 37232	3.5:
NHC HOMECARE ATHENS 584 S. CONGRESS PKWY ATHENS, TN 37303	3.5:
QUALITY HOME HEALTH 101 DUNCAN STREET, SUITE 101-B JAMESTOWN, TN 38556	3.5:
ADORATION HOME HEALTH AND HOSPICE CARE EAST TN 2765 EXECUTIVE PARK DRIVE CLEVELAND, TN 37312	3.5:
COOKEVILLE REGIONAL HOME HEALTH 1101 NEAL ST STE 103 COOKEVILLE, TN 38501	3.5:
BALLAD HEALTH HOMECARE 1410 TUSCULUM BLVD, SUITE 1600 GREENEVILLE, TN 37745	3.5:
ENHABIT HOME HEALTH 2068 COWAN HIGHWAY, SUITE 440 WINCHESTER, TN 37398	3.5:
SWEETWATER HOSP HOME HEALTH 304 WRIGHT STREET SWEETWATER, TN 37874	3.5:
CENTERWELL HOME HEALTH 115 WINWOOD DR, STE 101 LEBANON, TN 37087	3.5:
BLOUNT MEMORIAL HOME HEALTH 1095 EAST LAMAR ALEXANDER PKWY MARYVILLE, TN 37804	3.5:
QUALITY FIRST HOME CARE 500 SOUTH JAMES CAMPBELL BLVD, SUITE A COLUMBIA, TN 38401	3.5:
VOLUNTEER HOME CARE 1913 E MAIN ST. HUMBOLDT, TN 38343	3.5:
INTREPID USA HEALTHCARE SERVICES 72 STONEBRIDGE, SUITE 1 JACKSON, TN 38305	3.5:
INTREPID USA HEALTHCARE SERVICES 350 CALDWELL STREET MC MINNVILLE, TN 37110	3.5:
HIGHPOINT HOMECARE 300 STEAM PLANT ROAD,SUITE 220 GALLATIN, TN 37066	3.5:
HOMEFIRST HOME HEALTHCARE 810 SPARTA ST SUITE 3 MC MINNVILLE, TN 37110	3.5:
TRISTAR HEALTHCARE AT HOME 310 25TH AVE NORTH, STE 303 NASHVILLE, TN 37203	3.5:
NHC HOMECARE SOMERVILLE 17985 HIGHWAY 64 SOMERVILLE, TN 38068	4:
DEACONESS HOMECARE 1 6978 LEBANON ROAD SUITE B MOUNT JULIET, TN 37122	4:
EXTENDICARE HOME HEALTH OF WEST TN 620 MALL BLVD SUITE C1 DYERSBURG, TN 38024	4:
BAPTIST TRINITY HOMECARE & HOSPICE 8000 CENTERVILLE PKWY SUITE 403 CORDOVA, TN 38018	4:
DEACONESS HOMECARE PO BOX 433 FAYETTEVILLE, TN 37334	4:
SUNCREST HOME HEALTH 121 NORTH IRWIN STREET MANCHESTER, TN 37355	4:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Tennessee

Major Cities in Tennessee

Nashville, TN (best, worst)	Memphis, TN (best, worst)
Knoxville, TN (best, worst)	Chattanooga, TN (best, worst)
Clarksville, TN (best, worst)	Murfreesboro, TN (best, worst)
Johnson City, TN (best, worst)	Kingsport, TN (best, worst)
Franklin, TN (best, worst)	Jackson, TN (best, worst)
Cleveland, TN (best, worst)	Bristol, TN (best, worst)
Morristown, TN (best, worst)	Bartlett, TN (best, worst)
Hendersonville, TN (best, worst)	Smyrna, TN (best, worst)
Collierville, TN (best, worst)	Cookeville, TN (best, worst)
Spring Hill, TN (best, worst)	Gallatin, TN (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)