The Worst Home Health Care Agencies in Hawaii

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Hawaii

There are 14 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Hawaii.)

Name 5-Star Quality of Care Rating
STAY AT HOME HEALTHCARE SERVICES LLC
3-3367 KUHIO HWY
LIHUE, HI 96766
1.5:
PRIME CARE SERVICES HAWAII INC
2228 LILIHA ST, STE 209
HONOLULU, HI 96819
2:
KOHALA HOME HEALTH CARE OF NORTH HI COMM HOSP
67-1125 MAMALAHOA HIGHWAY
KAMUELA, HI 96743
2.5:
CARERESOURCE HAWAII
680 IWILEI ROAD, SUITE 490
HONOLULU, HI 96817
2.5:
KAISER PERMANENTE HOME HEALTH AGENCY MAUI
80 MAHALANI STREET
WAILUKU, HI 96793
3:
KP CARE AT HOME - HOME HEALTH OAHU
2828 PA'A STREET
HONOLULU, HI 96819
3:
ADVENTIST HEALTH HOME CARE SERVICES
45-045 KAMEHAMEHA HIGHWAY
KANEOHE, HI 96744
3.5:
BAYADA HOME HEALTH CARE
1255 KILAUEA AVENUE, STE 200
HILO, HI 96720
4:
HALE MAKUA HOME HEALTH SERVICE
1520 EAST MAIN STREET
WAILUKU, HI 96793
4:
BAYADA HOME HEALTH CARE
2200 MAIN STREET, SUITE 660
WAILUKU, HI 96793
5:
BAYADA HOME HEALTH CARE
615 PIIKOI STREET, SUITE 601
HONOLULU, HI 96814
5:
WEST HAWAII HOME HEALTH SVCS
81-990 HALEKII ST, STE 100
KEALAKEKUA, HI 96750
-:
OHANA HOME HEALTH LLC
3691 KOLOA ROAD
LAWAI, HI 96765
-:
MASTERCARE HOMECARE & HEALTHCARE
1314 SOUTH KING STREET, SUITE #424
HONOLULU, HI 96814
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Hawaii

Major Cities in Hawaii

Honolulu, HI (best, worst) East Honolulu, HI (best, worst)
Pearl City, HI (best, worst) Hilo, HI (best, worst)
Waipahu, HI (best, worst) Kailua, HI (best, worst)
Kaneohe, HI (best, worst) Kahului, HI (best, worst)
Mililani Town, HI (best, worst) Ewa Gentry, HI (best, worst)
Kihei, HI (best, worst) Kapolei, HI (best, worst)
Mililani Mauka, HI (best, worst) Makakilo, HI (best, worst)
Schofield Barracks, HI (best, worst) Wailuku, HI (best, worst)
Wahiawa, HI (best, worst) Ocean Pointe, HI (best, worst)
Royal Kunia, HI (best, worst) Ewa Beach, HI (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst) Alabama (best, worst)
Arizona (best, worst) Arkansas (best, worst)
California (best, worst) Colorado (best, worst)
Connecticut (best, worst) Delaware (best, worst)
District of Columbia (best, worst) Florida (best, worst)
Georgia (best, worst) Hawaii (best, worst)
Idaho (best, worst) Illinois (best, worst)
Indiana (best, worst) Iowa (best, worst)
Kansas (best, worst) Kentucky (best, worst)
Louisiana (best, worst) Maine (best, worst)
Maryland (best, worst) Massachusetts (best, worst)
Michigan (best, worst) Minnesota (best, worst)
Mississippi (best, worst) Missouri (best, worst)
Montana (best, worst) Nebraska (best, worst)
Nevada (best, worst) New Hampshire (best, worst)
New Jersey (best, worst) New Mexico (best, worst)
New York (best, worst) North Carolina (best, worst)
North Dakota (best, worst) Ohio (best, worst)
Oklahoma (best, worst) Oregon (best, worst)
Pennsylvania (best, worst) Rhode Island (best, worst)
South Carolina (best, worst) South Dakota (best, worst)
Tennessee (best, worst) Texas (best, worst)
Utah (best, worst) Vermont (best, worst)
Virginia (best, worst) Washington (best, worst)
West Virginia (best, worst) Wisconsin (best, worst)
Wyoming (best, worst) Guam (best, worst)
U.S. Virgin Islands (best, worst) Puerto Rico (best, worst)