The Worst Home Health Care Agencies in Missouri

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Missouri

There are 129 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Missouri.)

Name	5-Star Quality of Care Rating
ON CALL CARE SERVICES, INC 6444 RAYTOWN TRAFFICWAY 125 RAYTOWN, MO 64133	1:
KANSAS CITY PALLIATIVE HOME CARE 9001 STATE LINE RD, SUITE 300 KANSAS CITY, MO 64114	1:
ALTERNATIVE HOME HEALTH CARE 901 W 14TH STREET, SUITE 220 WASHINGTON, MO 63090	1.5:
CLARK COUNTY HOME HEALTH AGENCY 670 NORTH JOHNSON STREET KAHOKA, MO 63445	1.5:
RIMS HEALTH CARE INC 11520 ST CHARLES ROCK ROAD SUITE 115 BRIDGETON, MO 63044	1.5:
MHS-HH CARE, LLC 8301 STATE LINE ROAD, SUITE 102 KANSAS CITY, MO 64114	1.5:
STE GENEVIEVE CO MEMORIAL HOSP HOME HEALTH AGENCY 990 PARK DRIVE SAINTE GENEVIEVE, MO 63670	2:
LAKE REGIONAL HOME HEALTH 1029 NICHOLS ROAD, SUITE A OSAGE BEACH, MO 65065	2:
LEWIS COUNTY HOME HEALTH AGENCY 101 STATE HWY A MONTICELLO, MO 63457	2:
KNOX COUNTY HEALTH DEPARTMENT HOME HEALTH AGENCY 102 WEST MONTICELLO STREET EDINA, MO 63537	2:
PROVIDENCE HOME HEALTH & HOSPICE 2825 BLOOMFIELD ROAD CAPE GIRARDEAU, MO 63703	2:
TRADITIONS HEALTH 1520 E 23RD STREET, STE R INDEPENDENCE, MO 64055	2:
SERVE LINK HOME CARE, INC 1510 EAST 9TH STREET TRENTON, MO 64683	2:
CAMPBELL HOME HEALTH AGENCY 115 NORTH ASH CAMPBELL, MO 63933	2:
MED-STAFF HOME HEALTH, LLC 301 SOVEREIGN CT, SUITE 209 SAINT LOUIS, MO 63011	2:
COMMUNITY HOME HEALTH AND RESTORATIVE CARE 100 EAST MAIN STREET FAIRFAX, MO 64446	2:
HOME HEALTH OF THE OZARKS 1422 S SAM HOUSTON BLVD, SUITE 200 HOUSTON, MO 65483	2:
FREUDENTHAL HOME HEALTH 2425 N WOODBINE AVENUE, STE A SAINT JOSEPH, MO 64506	2.5:
SSM HEALTH AT HOME HOME HEALTH-ST LOUIS 1187 CORPORATE LAKE DRIVE, SUITE 200 SAINT LOUIS, MO 63132	2.5:
MEDI-PLEX HEALTHCARE PROFESSIONALS, LLC 1470 SOUTH VANDEVENTER AVENUE SAINT LOUIS, MO 63110	2.5:
PIKE COUNTY HEALTH DEPT/HOME HEALTH & HOSPICE 1 HEALTH CARE PLACE BOWLING GREEN, MO 63334	2.5:
HANNIBAL REGIONAL HOSPITAL HOME HEALTH AGENCY 6401 HWY MM HANNIBAL, MO 63401	2.5:
PATIENT CARE PROFESSIONALS, INC 301 SOVEREIGN CT SUITE 102 BALLWIN, MO 63011	2.5:
HARRISON COUNTY HOME HEALTH & HOSPICE 1700 BETHANY AVENUE BETHANY, MO 64424	2.5:
SCOTLAND COUNTY HOME HEALTH AGENCY 214 W MADISON MEMPHIS, MO 63555	2.5:
JOHNSON COUNTY COMMUNITY HEALTH SERVICES 723 PCA ROAD WARRENSBURG, MO 64093	2.5:
ST ANDREWS & BETHESDA HOME HEALTH 12101 WOODCREST EXECUTIVE DR, STE 201 SAINT LOUIS, MO 63141	2.5:
WESTWOOD HOME HEALTH 2646 STATE ROAD 76 WILLOW SPRINGS, MO 65793	2.5:
CITIZENS MEMORIAL HOME HEALTH 111 W BROADWAY BOLIVAR, MO 65613	2.5:
INTEGRITY HOME CARE + HOSPICE 2131 PRIMROSE STREET SPRINGFIELD, MO 65804	2.5:
DELMAR GARDENS HOME CARE INC 14805 NORTH OUTER 40 ROAD, SUITE 320 CHESTERFIELD, MO 63017	2.5:
LIFE FOUNTAIN HEALTH CARE INC 2870 NETHERTON DRIVE, SUITE B SAINT LOUIS, MO 63136	2.5:
BJC HOME CARE SERVICES 670 MASON RIDGE CENTER DRIVE, STE 300 SAINT LOUIS, MO 63141	2.5:
TERRACE HOME HEALTH 4650 S NATIONAL AVE, STE D2 SPRINGFIELD, MO 65810	2.5:
VILLAGE HOME HEALTH 1001 NW CHIPMAN ROAD LEES SUMMIT, MO 64081	2.5:
SOUTHEAST HOME HEALTH OF DEXTER 1300 N ONE MILE ROAD - SUITE 7 DEXTER, MO 63841	2.5:
FV AT HOME BY FRIENDSHIP VILLAGE 15201 OLIVE BLVD STE 257 CHESTERFIELD, MO 63017	3:
ALPINE HOME HEALTH AGENCY, INC 930 KEHRS MILL ROAD, SUITE 312 BALLWIN, MO 63011	3:
PREMIERE HOME HEALTH 926 HEMSATH RD, STE 104A SAINT CHARLES, MO 63303	3:
GOLDEN VALLEY MEMORIAL HEALTHCARE HOME SERVICES 1703 N SECOND STREET CLINTON, MO 64735	3:
TERRACE HOME HEALTH INDEPENDENCE, LLC 4721 SOUTH CLIFF AVENUE, SUITE 211 INDEPENDENCE, MO 64055	3:
SOUTHEAST HOME HEALTH 1701 LACEY STREET CAPE GIRARDEAU, MO 63701	3:
MONTGOMERY COUNTY HEALTH DEPARTMENT 400 NORTH SALISBURY MONTGOMERY CITY, MO 63361	3:
MERCY HOME HEALTH 151 INDUSTRIAL DRIVE FESTUS, MO 63028	3:
NURSES & COMPANY HOME HEALTH CARE 1053 CAVE SPRINGS, STE 305 SAINT PETERS, MO 63376	3:
SAINT FRANCIS HOME HEALTH 150 S MOUNT AUBURN , SUITE 344 CAPE GIRARDEAU, MO 63703	3:
EXCELSIOR SPRINGS HOSPITAL HOME HEALTH/HOSPICE 1010 N JESSE JAMES RD EXCELSIOR SPRINGS, MO 64024	3:
AW HEALTH CARE 7212-7216 BALSON AVENUE SAINT LOUIS, MO 63130	3:
NOVUS LIFECARE, LLC 373 W 101ST TERR, SUITE 230 KANSAS CITY, MO 64114	3:
VISITING NURSE ASSOCIATION 1300 E 104TH STREET, STE 300 KANSAS CITY, MO 64114	3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Missouri

Major Cities in Missouri

St. Louis, MO (best, worst)	Kansas City, MO (best, worst)
Springfield, MO (best, worst)	Columbia, MO (best, worst)
Independence, MO (best, worst)	Lee's Summit, MO (best, worst)
O'Fallon, MO (best, worst)	Joplin, MO (best, worst)
St. Joseph, MO (best, worst)	St. Charles, MO (best, worst)
St. Peters, MO (best, worst)	Jefferson City, MO (best, worst)
Cape Girardeau, MO (best, worst)	Blue Springs, MO (best, worst)
Florissant, MO (best, worst)	Chesterfield, MO (best, worst)
Farmington, MO (best, worst)	Wentzville, MO (best, worst)
Oakville, MO (best, worst)	Wildwood, MO (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)