The Worst Home Health Care Agencies in Cleveland, Tennessee

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Cleveland, Tennessee

There are 23 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Cleveland, Tennessee.)

Name	5-Star Quality of Care Rating
ADORATION HOME HEALTH 10415 HICKORY PATH WAY, SUITE 102 KNOXVILLE, TN 37922	3:
HAMILTON HOME HEALTH 475 REED ROAD, SUITE 104 DALTON, GA 30720	3.5:
ADORATION HOME HEALTH AND HOSPICE CARE EAST TN 2765 EXECUTIVE PARK DRIVE CLEVELAND, TN 37312	3.5:
NHC HOMECARE ATHENS 584 S. CONGRESS PKWY ATHENS, TN 37303	3.5:
SWEETWATER HOSP HOME HEALTH 304 WRIGHT STREET SWEETWATER, TN 37874	3.5:
AMEDISYS NORTHWEST HOME HEALTH 91 SAMMY MCGHEE BLVD, SUITE 104 JASPER, GA 30143	4:
ADVENT HEALTH HOME CARE GORDON 105 WILLOWBROOK WAY CALHOUN, GA 30701	4:
AMEDISYS HOME HEALTH OF FORT PAYNE 501 GREENHILL BLVD SUITE 150 FORT PAYNE, AL 35967	4.5:
HOME CARE SOLUTIONS 136 REMCO SHOPS LANE RINGGOLD, GA 30736	4.5:
NORTH GEORGIA HOME HEALTH AGENCY, AN AMEDYSIS COMP 122 BATTLEFIELD CROSSING COURT RINGGOLD, GA 30736	4.5:
CENTERWELL HOME HEALTH 5751 CORNELISON ROAD 6400 BLDG (BLDG B) STE 100 CHATTANOOGA, TN 37411	4.5:
CHI MEMORIAL HEALTH AT HOME 5600 BRAINERD ROAD, SUITE 500 CHATTANOOGA, TN 37421	4.5:
AMEDISYS HOME HEALTH CHATTANOOGA 7205 LEE HIGHWAY SUITE A CHATTANOOGA, TN 37421	4.5:
ACCENTCARE HOME HEALTH OF TENNESSEE 6116 SHALLOWFORD ROAD SUITE 114 CHATTANOOGA, TN 37421	4.5:
HOME CARE SOLUTIONS 4922 LACOLLINA WAY, STE 201 OOLTEWAH, TN 37363	4.5:
ERLANGER CONTINUCARE HOME HEALTH 4289 BONNY OAKS DR STE 201-A CHATTANOOGA, TN 37406	4.5:
ERLANGER CONTINUCARE HOME HEALTH 2030 HAMILTON PLACE, STE. 120 CHATTANOOGA, TN 37421	4.5:
TENNESSEE HOME HEALTH 2650 EXECUTIVE PARK NW SUITE 3 CLEVELAND, TN 37312	4.5:
TENNOVA HOME HEALTH - CLEVELAND 2440 OAKLAND DR., NW CLEVELAND, TN 37311	4.5:
INTREPID USA HEALTHCARE SERVICES 414 SWEETWATER VONORE ROAD SWEETWATER, TN 37874	4.5:
NHC HOMECARE CHATTANOOGA 6025 LEE HWY STE 443 CHATTANOOGA, TN 37421	5:
MAXIM HEALTHCARE SERVICES 6142 SHALLOWFORD ROAD, SUITE 103 CHATTANOOGA, TN 37421	-:
EAST TN CHILDRENS HOSP HOME HEALTH 11227 WEST POINT DRIVE KNOXVILLE, TN 37934	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Tennessee

Major Cities in Tennessee

Nashville, TN (best, worst)	Memphis, TN (best, worst)
Knoxville, TN (best, worst)	Chattanooga, TN (best, worst)
Clarksville, TN (best, worst)	Murfreesboro, TN (best, worst)
Johnson City, TN (best, worst)	Kingsport, TN (best, worst)
Franklin, TN (best, worst)	Jackson, TN (best, worst)
Cleveland, TN (best, worst)	Bristol, TN (best, worst)
Morristown, TN (best, worst)	Bartlett, TN (best, worst)
Hendersonville, TN (best, worst)	Smyrna, TN (best, worst)
Collierville, TN (best, worst)	Cookeville, TN (best, worst)
Spring Hill, TN (best, worst)	Gallatin, TN (best, worst)