The Worst Home Health Care Agencies in Nashville, Tennessee

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Nashville, Tennessee

There are 38 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Nashville, Tennessee.)

Name 5-Star Quality of Care Rating
HOMECARE EXCELLENCE, LLC
95 SIGNATURE PLACE
LEBANON, TN 37087
1.5:
SAINT THOMAS HOME HEALTH
135 EAST SWAN ST
CENTERVILLE, TN 37033
2.5:
HOMEFIRST HOME HEALTHCARE
1101 KERMIT DR SUITE 204
NASHVILLE, TN 37217
2.5:
CONTINUOUS CARE SERVICES
1004 HICKORY HILL LN
HERMITAGE, TN 37076
2.5:
JENNIE STUART MEDICAL CENTER HHA
327 WEST 18TH STREET, SUITE D
HOPKINSVILLE, KY 42240
2.5:
MAURY REGIONAL HOME SERVICES
800 SOUTH JAMES CAMPBELL BLVD
COLUMBIA, TN 38401
3:
ADORATION HOME HEALTH NASHVILLE SOUTH
750 OLD HICKORY BLVD, SUITE 1-262
BRENTWOOD, TN 37027
3:
AVEANNA HOME HEALTH
750 S. CHURCH STREET, BLDG. B SUITE A
MURFREESBORO, TN 37130
3:
QUALITY FIRST HOME CARE
500 SOUTH JAMES CAMPBELL BLVD, SUITE A
COLUMBIA, TN 38401
3.5:
TRISTAR HEALTHCARE AT HOME
310 25TH AVE NORTH, STE 303
NASHVILLE, TN 37203
3.5:
VANDERBILT HOME CARE SERVICES
2120 BELCOURT AVE
NASHVILLE, TN 37232
3.5:
CENTERWELL HOME HEALTH
115 WINWOOD DR, STE 101
LEBANON, TN 37087
3.5:
ADORATION HOME HEALTH, LLC
1210 BRIARVILLE RD., BLDG. D, STE. B
MADISON, TN 37115
3.5:
HIGHPOINT HOMECARE
300 STEAM PLANT ROAD,SUITE 220
GALLATIN, TN 37066
3.5:
SUNCREST HOME HEALTH
121 NORTH IRWIN STREET
MANCHESTER, TN 37355
4:
DEACONESS HOMECARE 1
6978 LEBANON ROAD SUITE B
MOUNT JULIET, TN 37122
4:
LIFELINE HOME HEALTH CARE
2109 PARK PLAZA SUITE 200
SPRINGFIELD, TN 37172
4:
SUNCREST HOME HEALTH
2292 DALTON DRIVE, SUITE A
CLARKSVILLE, TN 37043
4:
LIFELINE HEALTH CARE OF LOGAN
1527 NASHVILLE STREET
RUSSELLVILLE, KY 42276
4:
NHC HOMECARE OF COLUMBIA
223 E. JAMES CAMPBELL BLVD
COLUMBIA, TN 38401
4.5:
AMEDISYS HOME HEALTH
1809 WARD DRIVE
MURFREESBORO, TN 37129
4.5:
NHC HOMECARE MURFREESBORO
1923 MEMORIAL BLVD, SUITE A
MURFREESBORO, TN 37129
4.5:
ACCENTCARE HOME HEALTH OF NASHVILLE
741 COOL SPRINGS BLVD, SUITE 110
FRANKLIN, TN 37067
4.5:
AMEDISYS HOME HEALTH CARE
537 STONECREST PARKWAY SUITE 109
SMYRNA, TN 37167
4.5:
AMEDISYS HOME HEALTH
783 OLD HICKORY BOULEVARD
BRENTWOOD, TN 37027
4.5:
ASCENSION AT HOME SAINT THOMAS
BNA CORPORATE CENTER
NASHVILLE, TN 37217
4.5:
HOME HEALTHCARE OF MIDDLE TN
TWO INTERNATIONAL PLAZA DRIVE, SUITE 901
NASHVILLE, TN 37217
4.5:
HOME CARE SOLUTIONS
1100 KERMIT DR STE 207
NASHVILLE, TN 37217
4.5:
AMEDISYS HOME HEALTH
2601 ELM HILL PIKE, SUITES A, B & C
NASHVILLE, TN 37214
4.5:
AMEDISYS HOME HEALTH SERVICES
900 CONFERENCE DRIVE SUITE 1A
GOODLETTSVILLE, TN 37072
4.5:
NHC HOMECARE SPRINGFIELD
506 NORTHCREST DRIVE
SPRINGFIELD, TN 37172
4.5:
TENNOVA HOME HEALTH-CLARKSVILLE
647 DUNLOP LANE, SUITE 305
CLARKSVILLE, TN 37040
4.5:
CENTERWELL HOME HEALTH
1321 MURFREESBORO PIKE, STE. 512
NASHVILLE, TN 37217
5:
LIFELINE HOME HEALTH OF WESTERN KY
210 BURLEY AVENUE, SUITE A
HOPKINSVILLE, KY 42240
5:
CENTERWELL CERTIFIED HEALTHCARE CORPORATION
540 NOEL AVENUE
HOPKINSVILLE, KY 42240
5:
MAXIM HEALTHCARE SERVICES, INC
115 EAST PARK DRIVE SUITE 200
BRENTWOOD, TN 37027
-:
INTREPID USA HEALTHCARE SERVICES
555 MARRIOTT DR., STE. 315
NASHVILLE, TN 37214
-:
ELK VALLEY HEALTH SERVICES, LLC
1645 MURFREESBORO PIKE, STE. J
NASHVILLE, TN 37217
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Tennessee

Major Cities in Tennessee

Nashville, TN (best, worst) Memphis, TN (best, worst)
Knoxville, TN (best, worst) Chattanooga, TN (best, worst)
Clarksville, TN (best, worst) Murfreesboro, TN (best, worst)
Johnson City, TN (best, worst) Kingsport, TN (best, worst)
Franklin, TN (best, worst) Jackson, TN (best, worst)
Cleveland, TN (best, worst) Bristol, TN (best, worst)
Morristown, TN (best, worst) Bartlett, TN (best, worst)
Hendersonville, TN (best, worst) Smyrna, TN (best, worst)
Collierville, TN (best, worst) Cookeville, TN (best, worst)
Spring Hill, TN (best, worst) Gallatin, TN (best, worst)