VOLUNTEER HOMECARE OF WEST TN: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 88%
68 WEST MAIN STREET PO BOX 25 PARSONS, TN 38363
731-847-8250
Data date: Jan 17, 2024
The Most Important Data about VOLUNTEER HOMECARE OF WEST TN
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for VOLUNTEER HOMECARE OF WEST TN is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 85% of its customers. This is HIGHER than the national average. The percentage of patients who gave VOLUNTEER HOMECARE OF WEST TN a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 04/11/2002. The agency costs MORE than the average agency nationally. The agency serves 62 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about VOLUNTEER HOMECARE OF WEST TN, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on VOLUNTEER HOMECARE OF WEST TN
Data as of Jan 17, 2024
Address:
68 WEST MAIN STREET PO BOX 25
PARSONS, TN 38363
Medicare Provider Number: 447561
Participating in Medicare Since: April 11, 2002
Ownership Type: PROPRIETARY
Cost compared to national average: 106%
DTC Performance for VOLUNTEER HOMECARE OF WEST TN
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for VOLUNTEER HOMECARE OF WEST TN.
Home Health Care Services
VOLUNTEER HOMECARE OF WEST TN offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for VOLUNTEER HOMECARE OF WEST TN
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 5: |
Star Rating For Health Team Gave Care In A Professional Way | 5: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by VOLUNTEER HOMECARE OF WEST TN
VOLUNTEER HOMECARE OF WEST TN provides home health care services in these zip codes.
37033 37096 37097 38008 38039 38042 38044 38052 38061 38067 38075 38305 38310 38311 38313 38315 38321 38326 38327 38328 38329 38332 38334 38339 38340 38341 38345 38347 38351 38352 38356 38357 38358 38359 38361 38363 38366 38367 38368 38370 38371 38372 38374 38375 38376 38379 38380 38381 38388 38390 38425 38450 38452 38461 38462 38463 38464 38471 38475 38483 38485 38486
Performance Measures for VOLUNTEER HOMECARE OF WEST TN
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 70.6% |
How Often Patients Got Better At Walking Or Moving Around | 80.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 78.2% |
How Often Patients Got Better At Bathing | 80.1% |
How Often Patients' Breathing Improved | 76.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.2% |
Patient Survey Responses for VOLUNTEER HOMECARE OF WEST TN
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VOLUNTEER HOMECARE OF WEST TN to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 93% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 90% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 89% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 85% (Nat: 78%) Higher |
Medical Professionals Associated with VOLUNTEER HOMECARE OF WEST TN
These are the doctors who are affiliated with VOLUNTEER HOMECARE OF WEST TN.
- KEITH NORD ( ORTHOPEDIC SURGERY - NOMA PC )
- JOHN VINSON ( FAMILY PRACTICE - WEST TENNESSEE MEDICAL GROUP INC )
- WILLIAM BARTZ ( FAMILY PRACTICE )
- STEPHEN AVERETT ( INTERNAL MEDICINE - STEPHEN L. AVERETT. )
- KATHERINA MCGINLEY ( FAMILY PRACTICE - HARDIN COUNTY REGIONAL HEALTH CENTER )
- CHAD SCOTT ( NURSE PRACTITIONER - LEXINGTON HOSPITAL CORPORATION )
- TIFFANY BENNETT ( NURSE PRACTITIONER - NORTH MISSISSIPPI PRIMARY HEALTH CARE INC )
- CHRISTOPHER MARSHALL ( FAMILY PRACTICE - CHRISTOPHER D MARSHALL MD PLLC )
- GREGARY BYERS ( NURSE PRACTITIONER )
- JAMES DELANEY ( NURSE PRACTITIONER - SCOTTS HILL MEDICAL CLINIC, INC )
- PATRICIA CASTLEMAN ( NURSE PRACTITIONER - HALLMEDICAL CLINIC LLC )
- PENNY POPE ( NURSE PRACTITIONER - PREMIER FAMILY CARE INC. )
- RHONDA HUNT ( NURSE PRACTITIONER - TRINITY MEDICAL CLINIC, LLC )
- ROBERT DAY ( FAMILY PRACTICE - WEST TENNESSEE MEDICAL GROUP INC )
- KANDARP PATEL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- KENNETH SALHANY ( EMERGENCY MEDICINE )
- TAD WARD ( NURSE PRACTITIONER - SCOTTS HILL MEDICAL CLINIC, INC )
- CHELSEY SPARKS ( NURSE PRACTITIONER - CHELSEY SPARKS DBA DECATURVILLE FAMILY PRACTICE )
- JUDY JONES ( NURSE PRACTITIONER - JUDY L. JONES, FAMILY NURSE PRACTITIONER, LLC )
- AMANDA NOLD ( PHYSICIAN ASSISTANT - WEST TENNESSEE MEDICAL GROUP INC )
- BARTON CHASE ( FAMILY PRACTICE )
- VALERIE HALL-GLASS ( NURSE PRACTITIONER - HALLMEDICAL CLINIC LLC )
- BERNHARD DIETZ ( FAMILY PRACTICE - FRIX-JENNINGS CLINIC PC )
- JAWAID KAMAL ( INTERNAL MEDICINE - MAURY REGIONAL HOSPITAL )
- ALAN WEATHERFORD ( PHYSICIAN ASSISTANT - LEXINGTON HOSPITAL CORPORATION )
- STEPHANIE KENNEDY-SOUTHALL ( NURSE PRACTITIONER - PERRY COUNTY MEDICAL CENTER INC )
- NICHOLAS TREECE ( FAMILY PRACTICE - WEST TENNESSEE MEDICAL GROUP INC )
- KELLY PUCEK ( ORTHOPEDIC SURGERY - WEST TENNESSEE BONE AND JOINT CLINIC PC )
- SUMMER SANDERS ( NURSE PRACTITIONER - DELTA CLINICS PLC )
- WILLIAM EASON ( FAMILY PRACTICE - WEST TENNESSEE MEDICAL GROUP INC )
- PETER GARDNER ( FAMILY PRACTICE - CHRISTIAN FAMILY MEDICINE, INC. )
- HARISH VEERAMACHINENI ( FAMILY PRACTICE - MAURY REGIONAL MEDICAL GROUP, INC )
- CHERYL MIDDLETON ( NURSE PRACTITIONER - WTPC, LLC )
- AMBER WYATT ( NURSE PRACTITIONER - SCOTTS HILL MEDICAL CLINIC, INC )
- AMANDA RUSSELL ( NURSE PRACTITIONER - WEST TENNESSEE MEDICAL GROUP INC )