The Worst Home Health Care Agencies in Iowa

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Iowa

There are 135 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Iowa.)

Name 5-Star Quality of Care Rating
FREEDOM HOME HEALTH CARE INC
2701 SE CONVENIENCE BOULEVARD, STE 10
ANKENY, IA 50021
1.5:
SOUTHWEST IOWA HOME HEALTH SERVICES
2967 US HIGHWAY 275 STE 2
HAMBURG, IA 51640
1.5:
COMMUNITY HEALTH SERVICES
1515 SOUTH PHILLIPS
ALGONA, IA 50511
1.5:
SUNCREST HOME HEALTH
5959 VILLAGE VIEW DRIVE SUITE 100
WEST DES MOINES, IA 50266
1.5:
CRAWFORD COUNTY HOME HEALTH, HOSPICE & PUBLIC HEAL
105 NORTH MAIN
DENISON, IA 51442
1.5:
WATERLOO VISITING NURSING ASSOCIATION
2530 UNIVERSITY AVENUE
WATERLOO, IA 50701
1.5:
FLOYD COUNTY PUBLIC HEALTH/ HOME HEALTH CARE
1003 GILBERT STREET
CHARLES CITY, IA 50616
1.5:
REGIONAL MEDICAL CENTER HOME CARE
613 WEST MAIN STREET
MANCHESTER, IA 52057
2:
HEIGHTS HOME HEALTH, INC
114 NORTH 4TH STREET, SUITE C
MAPLETON, IA 51034
2:
WAYNE COUNTY PUBLIC HEALTH NURSING SERVICE
100 EAST SOUTH STREET
CORYDON, IA 50060
2:
OPTIMAE HOME HEALTH SERVICES, CENTRAL IOWA
600 EAST COURT AVENUE, SUITE 201
DES MOINES, IA 50309
2:
IOWA HOME CARE, L L C
2500 UNIVERSITY AVENUE
WEST DES MOINES, IA 50266
2:
BUTLER COUNTY PHNS
428 SIXTH STREET
ALLISON, IA 50602
2:
WESLEY LIFE HOME HEALTH
4328 114TH STREET
URBANDALE, IA 50322
2:
V M H COMUNITY & HOME CARE
40 FIRST STREET SE
WAUKON, IA 52172
2:
MYRTUE MED CENTER HOME HEALTH
2712 12TH STREET
HARLAN, IA 51537
2:
SAC COUNTY PHNS
116 SOUTH STATE STREET
SAC CITY, IA 50583
2:
KEYSTONE HOME HEALTH
250 5TH ST
KEYSTONE, IA 52249
2:
WINNEBAGO COUNTY PHNS
216 SOUTH 4TH STREET
FOREST CITY, IA 50436
2:
NURSE AT HOME
1700 MT PLEASANT ST
BURLINGTON, IA 52601
2:
OPTIMAE HOME HEALTH SERVICES
206 WEST BURLINGTON AVENUE
FAIRFIELD, IA 52556
2:
SUNNY BROOK HOME CARE
400 HIGHLAND STREET, SUITE 102
FAIRFIELD, IA 52556
2:
GUNDERSEN PALMER LUTHERAN HOSP & CLIN-HOME HEALTH
200 JEFFERSON ST
WEST UNION, IA 52175
2:
WINNMED
901 MONTGOMERY STREET
DECORAH, IA 52101
2.5:
WEL-HOME HEALTH OF RED OAK
1600 SUMMIT STREET
RED OAK, IA 51566
2.5:
PALO ALTO COMMUNITY HEALTH
3201 FIRST STREET
EMMETSBURG, IA 50536
2.5:
COMMUNITY HEALTH SERVICES
402 2ND AVE SE
CRESCO, IA 52136
2.5:
CHEROKEE REGIONAL HOME HEALTH
212 E BOW DRIVE
CHEROKEE, IA 51012
2.5:
SOUTHEAST IOWA REGIONAL HOME HEALTH
1306 SOUTH WASHINGTON ROAD
WEST BURLINGTON, IA 52655
2.5:
PELLA REGIONAL HOME HEALTH AGENCY
505 UNION STREET
PELLA, IA 50219
2.5:
ANGELS CARE HOME HEALTH OF IOWA
4215 EAST 60TH STREET SUITE 8
DAVENPORT, IA 52807
2.5:
CAREGIVERS HOME HEALTH OF CHARITON
1010 NORTH 7TH STREET
CHARITON, IA 50049
2.5:
COMFORT CARE MEDICARE INC
4015 GLASS ROAD NE
CEDAR RAPIDS, IA 52402
2.5:
IOWA HOME CARE, L L C
13133 ANGLE ROAD
OTTUMWA, IA 52501
2.5:
THERAPY SOLUTIONS INC
209 29TH STREET NE
CEDAR RAPIDS, IA 52402
2.5:
VIRGINIA GAY HOSPITAL HOME HEALTH AGENCY
502 NORTH 9TH AVENUE
VINTON, IA 52349
2.5:
UNITYPOINT AT HOME
11333 AURORA AVENUE
URBANDALE, IA 50322
2.5:
HANCOCK COUNTY HEALTH SYSTEM COMMUNITY HEALTH
545 STATE STREET
GARNER, IA 50438
2.5:
UNITYPOINT AT HOME
3731 UNIVERSITY AVE
WATERLOO, IA 50703
2.5:
SIOUX CENTER HOME HEALTH AND HOSPICE
1400 7TH AVENUE SE
SIOUX CENTER, IA 51250
2.5:
GUTHRIE COUNTY PHNS
2002 STATE STREET
GUTHRIE CENTER, IA 50115
2.5:
SANFORD HOME HEALTH AND HOSPICE SHELDON
118 NORTH SEVENTH AVENUE
SHELDON, IA 51201
3:
ORANGE CITY HOME HEALTH
400 CENTRAL AVENUE NW
ORANGE CITY, IA 51041
3:
HOME CARE SERVICES OF BOONE CO
105 SOUTH MARSHALL
BOONE, IA 50036
3:
CARROLL AREA NURSING SERVICES
603 WEST 8TH STREET
CARROLL, IA 51401
3:
BURGESS HOME HEALTH
1600 DIAMOND STREET
ONAWA, IA 51040
3:
BUENA VISTA COUNTY PUBLIC HEALTH AND HOME CARE
1709 EAST RICHLAND STREET
STORM LAKE, IA 50588
3:
AVEANNA HEALTHCARE
2020 INDIAN HILLS DRIVE, SUITE 100
SIOUX CITY, IA 51104
3:
HAMILTON COUNTY PUBLIC HEALTH NURSING SERVICES
1610 COLLINS ST SUITE 1
WEBSTER CITY, IA 50595
3:
GREENBELT HOME CARE
1707 21ST ST
ELDORA, IA 50627
3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Iowa

Major Cities in Iowa

Des Moines, IA (best, worst) Davenport, IA (best, worst)
Cedar Rapids, IA (best, worst) Iowa City, IA (best, worst)
Waterloo, IA (best, worst) Sioux City, IA (best, worst)
Dubuque, IA (best, worst) Ames, IA (best, worst)
West Des Moines, IA (best, worst) Ankeny, IA (best, worst)
Council Bluffs, IA (best, worst) Urbandale, IA (best, worst)
Cedar Falls, IA (best, worst) Marion, IA (best, worst)
Bettendorf, IA (best, worst) Clinton, IA (best, worst)
Burlington, IA (best, worst) Mason City, IA (best, worst)
Marshalltown, IA (best, worst) Muscatine, IA (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst) Alabama (best, worst)
Arizona (best, worst) Arkansas (best, worst)
California (best, worst) Colorado (best, worst)
Connecticut (best, worst) Delaware (best, worst)
District of Columbia (best, worst) Florida (best, worst)
Georgia (best, worst) Hawaii (best, worst)
Idaho (best, worst) Illinois (best, worst)
Indiana (best, worst) Iowa (best, worst)
Kansas (best, worst) Kentucky (best, worst)
Louisiana (best, worst) Maine (best, worst)
Maryland (best, worst) Massachusetts (best, worst)
Michigan (best, worst) Minnesota (best, worst)
Mississippi (best, worst) Missouri (best, worst)
Montana (best, worst) Nebraska (best, worst)
Nevada (best, worst) New Hampshire (best, worst)
New Jersey (best, worst) New Mexico (best, worst)
New York (best, worst) North Carolina (best, worst)
North Dakota (best, worst) Ohio (best, worst)
Oklahoma (best, worst) Oregon (best, worst)
Pennsylvania (best, worst) Rhode Island (best, worst)
South Carolina (best, worst) South Dakota (best, worst)
Tennessee (best, worst) Texas (best, worst)
Utah (best, worst) Vermont (best, worst)
Virginia (best, worst) Washington (best, worst)
West Virginia (best, worst) Wisconsin (best, worst)
Wyoming (best, worst) Guam (best, worst)
U.S. Virgin Islands (best, worst) Puerto Rico (best, worst)