The Worst Home Health Care Agencies in New Mexico

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in New Mexico

There are 78 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in New Mexico.)

Name	5-Star Quality of Care Rating
RADIANT HOME HEALTHCARE 1210 E. HISTORIC HWY 66 GALLUP, NM 87301	1:
REHOBOTH MCKINLEY CHRISTIAN HOME CARE SERVICES 211 E AZTEC AVENUE GALLUP, NM 87301	1.5:
SANTA FE HOME CARE OF NEW MEXICO 100 WYATT DR, STE A LAS CRUCES, NM 88004	1.5:
GUARDIAN ANGEL HOME HEALTH, INC 2800 N HUTTON FARMINGTON, NM 87402	1.5:
NM CUIDADO CASERO HOME HEALTH, LLC 820 ANTHONY DRIVE, SUITE A ANTHONY, NM 88021	1.5:
COMMUNITY HOMECARE 1944 WEST 21ST STREET CLOVIS, NM 88101	1.5:
TUCUMCARI HOME HEALTH 301 E MIEL DE LUNA AVE TUCUMCARI, NM 88401	1.5:
INTERIM HEALTHCARE 5201 CONSTITUTION AVE. NE, SUITE 102 ALBUQUERQUE, NM 87110	1.5:
LOS ALAMOS VISITING NURSE SERVICE, INC 109 CENTRAL PARK SQUARE LOS ALAMOS, NM 87544	2:
MATRIX HOME CARE SERVICES OF NM 1100 SOUTH MAIN STE 103 LAS CRUCES, NM 88005	2:
LAKEVIEW CHRISTIAN HOME HEALTH 1300 NORTH CANAL ST CARLSBAD, NM 88220	2:
HEALTHBRIDGE HOME HEALTH OF ROSWELL 500 N KENTUCKY ROSWELL, NM 88201	2:
BASIN HOME HEALTH INC 200 NORTH ORCHARD AVENUE FARMINGTON, NM 87401	2:
EL MIRADOR HOME HEALTH AGENCY 10801 LOMAS NE SUITE 110 ALBUQUERQUE, NM 87112	2:
MOUNTAIN HOME HEALTH CARE, INC 630 PASEO DEL PUEBLO SUR, STE 180 TAOS, NM 87571	2.5:
ELITE HOME HEALTH, LLC 1508 N DAL PASO STREET HOBBS, NM 88240	2.5:
SOCORRO GENERAL HOSPITAL HOME HEALTH CARE 1202 HIGHWAY 60 BLDG E SOCORRO, NM 87801	2.5:
PRESBYTERIAN HOME HEALTHCARE 8100 CONSTITUTION PLACE NE, SUITE 400 ALBUQUERQUE, NM 87110	2.5:
PLAINS REGIONAL MEDICAL CENTER HOME HEALTH CARE 2217 DILLON CLOVIS, NM 88101	2.5:
ENHABIT HOME HEALTH 425 S TELSHOR BLVD SUITE C201 LAS CRUCES, NM 88011	2.5:
SOUTHWESTERN HOME HEALTH CARE, INC 408 NORTH AUBURN, SUITE B FARMINGTON, NM 87401	2.5:
FRONTIER MEDICAL HOME CARE, INC 217-A NORTH MAIN STREET ROSWELL, NM 88201	2.5:
ALAMOGORDO HOME HEALTH CARE & HOSPICE, INC 1859 INDIAN WELLS ROAD ALAMOGORDO, NM 88310	3:
LEGACY HOME HEALTH 3610 BOSQUE PLAZA LANE NW ALBUQUERQUE, NM 87120	3:
ADVANCED HOME CARE OF ROSWELL 315 WEST COUNTRY CLUB ROAD ROSWELL, NM 88201	3:
AHC HOME HEALTH OF NEW MEXICO, LLC 6301 4TH ST NW SUITE 6 ALBUQUERQUE, NM 87107	3:
STAR CARE HOME HEALTH 1000 NORTH DALMONT ST HOBBS, NM 88240	3:
ARDENT HOME HEALTH OF NEW MEXICO 3620 WYOMING BLVD NE SUITE 219 ALBUQUERQUE, NM 87111	3:
PRESBYTERIAN HOME HEALTHCARE OF NORTHERN NM 1400 CHAMA AVE SANTA FE, NM 87505	3:
ENHABIT HOME HEALTH 8801 JEFFERSON ST. NE, BUILDING A, SUITE 102 ALBUQUERQUE, NM 87113	3.5:
ALTO MAR NEW MEXICO LLC 5312 RIO BRAVO SUITE 6 SANTA TERESA, NM 88008	3.5:
ENHABIT HOME HEALTH 220 S CANAL STREET, SUITE A CARLSBAD, NM 88220	3.5:
LAS CRUCES HOME CARE 4151 CAMINO COYOTE LAS CRUCES, NM 88011	3.5:
ENHABIT HOME HEALTH 1096 MECHEM DRIVE, SUITE 302A RUIDOSO, NM 88345	4:
ADVANTAGE HOME CARE, INC DBA CORUS HOME HEALTH 8725 ALAMEDA PARK DR NE ALBUQUERQUE, NM 87113	4:
SIERRA HOME CARE 201 N. CHURCH ST, SUITE 300 LAS CRUCES, NM 88001	4:
ACCESS HOME HEALTH, LLC 1909 CUBA AVE STE 4 ALAMOGORDO, NM 88310	4:
CENTERWELL HOME HEALTH 505 SOUTH MAIN, SUITE 132 LAS CRUCES, NM 88001	4:
INTERIM HEALTHCARE 2300 NORTH MAIN, SUITE 19 CLOVIS, NM 88101	4:
HORIZON HOME HEALTH, INC 1250 E 32ND STREET SILVER CITY, NM 88061	4:
GOOD SAMARITAN SOCIETY HOME CARE 3025 TERRACE DR LAS CRUCES, NM 88011	4:
TLC HOME HEALTH CARE, LLC 320 WEST MERMOD CARLSBAD, NM 88220	4:
J & J HOME CARE, INC. 1301 WEST GRAND AVE ARTESIA, NM 88210	4:
KLARUS HOME CARE, LLC 6743 ACADEMY RD NE SUITE B ALBUQUERQUE, NM 87110	4:
CENTERWELL HOME HEALTH 4401 MASTHEAD STREET NE SUITE 105 ALBUQUERQUE, NM 87109	4:
PROFESSIONAL HOME HEALTH CARE, INC 10 CALLE MEDICO SANTA FE, NM 87505	4:
UNMH HOME CARE 2600 YALE BLVD SE STE 2220 ALBUQUERQUE, NM 87106	4.5:
HARMONY HOME HEALTH SERVICES, LLC 5700 HARPER DRIVE NE, SUITE 250 ALBUQUERQUE, NM 87109	4.5:
HOME KARE INC OF DONA ANA 2293 DIVOT AVENUE, SUITE 4 LAS CRUCES, NM 88001	4.5:
INTERIM HEALTHCARE OF PORTALES 1608 E SPRUCE, SUITE 700 PORTALES, NM 88130	4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in New Mexico

Major Cities in New Mexico

Albuquerque, NM (best, worst)	Las Cruces, NM (best, worst)
Santa Fe, NM (best, worst)	Rio Rancho, NM (best, worst)
Los Lunas, NM (best, worst)	Farmington, NM (best, worst)
Roswell, NM (best, worst)	Clovis, NM (best, worst)
Hobbs, NM (best, worst)	South Valley, NM (best, worst)
Carlsbad, NM (best, worst)	Alamogordo, NM (best, worst)
Española, NM (best, worst)	Gallup, NM (best, worst)
Sunland Park, NM (best, worst)	Las Vegas, NM (best, worst)
Chaparral, NM (best, worst)	Taos, NM (best, worst)
Artesia, NM (best, worst)	Deming, NM (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)