CONTACT INFORMATION REVIEWS & MORE DATA

Webster House

Item: Webster House
Author: Richard Saunders

Date Updated: August 01, 2024
CMS Overall 5-Star Rating:
Address: 437 WEBSTER STREET
PALO ALTO CA 94301 Map
Phone: 650-328-3300
Website: Click Here
Medicare Provider Number: 555156
Participating in Medicare Since: June 08, 1983
No. of Certified Beds: 145
No. of Residents: 62
Occupancy: 42.76% ( as of 08/11/2024 )
Amount Fined: $0.00
Complaints Filed: 1

About Webster House

Webster House, located in PALO ALTO, CA, is a non-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is located not in a hospital. Webster House offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

Webster House is ranked #12 out of 26 facilities within a 10 mile radius and #69 out of 137 facilities within a 25 mile radius. See Ranking Report
CMS 5-Star Overall Rating is (5 out of 5):
Current Trend: Worsening
Total Nursing Hours Spent Per Resident Per Day: 4.61
(The national average is 3.80 )
The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 18.82% .
There is no indication of abuse occuring at Webster House. (CMS flags facilities where abuse has either happened or is very likely.)

Webster House Owner & Operator Information

Business Entity Name:

FRONT PORCH COMMUNITIES AND SERVICES

Owners:

FRONT PORCH COMMUNITIES AND SERVICES (DIRECT- 100%)

Managers and Directors:

PETER DUNCKEL (DIRECTOR)
NANCY DURANTEAU (DIRECTOR)
VINCENT FORTE (DIRECTOR)
MELISSA FREDERICK (MANAGING EMPLOYEE)
JOANNE HANDY (DIRECTOR)
MARY HEISING (DIRECTOR)
LAURA JACOBS (DIRECTOR)
SEAN KELLY (OFFICER)
JIMMIE KENNEDY (DIRECTOR)
KEVIN KROEKER (DIRECTOR)
MARION MCGOVERN (DIRECTOR)
KATHERINE MURPHY (DIRECTOR)
DEBORAH PROCTOR (DIRECTOR)
SUANNE RAMAR (DIRECTOR)
EDUARDO SALVADOR (OFFICER)
TIMOTHY SELLECK (OPERATIONAL/MANAGERIAL CONTROL)
JEFFREY SIANKO (MANAGING EMPLOYEE)
DIEMLAN TONNU (DIRECTOR)
RACHEL VRANICH (OFFICER)
OLIVER WESSON (DIRECTOR)
SUSAN WHITTAKER (DIRECTOR)

Webster House Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating	5:
Health Inspection Rating	4:
Quality Rating	4:
Staffing Rating	5:

Inspection Scores

Cycle 1 Score (as of February 27, 2023)	80
Cycle 2 Score (as of November 15, 2019)	32
Cycle 3 Score (as of November 02, 2018)	72
Weighted All Cycles Score	63

Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Webster House spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.

Type	Facility	State / National Avg
Registered Nurse (RN)
Hours	0.82	0.58 / 0.66
Case Mix	0.61	0.72 / 0.66
Adjusted	0.89	NA / NA
Licensed Practical Nurse (LPN)
Hours	0.99	1.23 / 0.88
Case Mix	0.80	NA / NA
Adjusted	1.08	NA / NA
Certified Nursing Assistants (CNA)
Hours	2.81	2.58 / 2.26
Case Mix	2.06	NA / NA
Adjusted	3.06	NA / NA
Total Licensed Staff
Hours	1.81	1.81 / 1.54
Physical Therapist (PT)
Hours	0.10	0.09 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours	4.61	4.39 / 3.80
Case Mix	3.47	4.12 / 3.79
Adjusted	5.03	NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc.	Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) This measure is considered when computing the 5-Star Overall Rating	18.8% / 20.9% Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) This measure is considered when computing the 5-Star Overall Rating	17.0% / 10.6% Worse
Number of hospitalizations per 1000 long-stay resident days (qm551) This measure is considered when computing the 5-Star Overall Rating	2.4% / 1.9% Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) This measure is considered when computing the 5-Star Overall Rating	0.7% / 1.4% Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401)	7.7% / 8.2% Better
Percentage of long-stay residents who lose too much weight (qm404)	6.6% / 4.9% Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405)	32.9% / 35.2% Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406)	1.8% / 1.2% Worse
Percentage of long-stay residents with a urinary tract infection (qm407)	2.5% / 1.4% Worse
Percentage of long-stay residents who have depressive symptoms (qm408)	0.0% / 6.1% Better
Percentage of long-stay residents who were physically restrained (qm409)	0.0% / 0.3% Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410)	1.0% / 1.7% Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415)	100.0% / 98.2% Better
Percentage of long-stay residents who received an antipsychotic medication (qm419)	12.6% / 11.0% Worse
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430)	96.9% / 94.2% Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434)	1.2% / 1.5% Better
Percentage of long-stay residents whose ability to move independently worsened (qm451)	16.6% / 10.7% Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452)	3.7% / 13.4% Better
Percentage of high risk long-stay residents with pressure ulcers (qm453)	6.5% / 7.4% Better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454)	98.7% / 98.2% Better
Percentage of short-stay residents who made improvements in function (qm471)	95.7% / 81.8% Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472)	96.7% / 92.4% Better

Hospitals Near Webster House

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Webster House.

This information is based on the most recent Hospital data. Historical data is not available.

We did not find any hospitals near Webster House.

Ratings History for Webster House

Medical Professionals Associated with Webster House

These are the doctors who are affiliated with Webster House. The data is from the most recent period. Historical data is not available.

MELISSA FREDERICK ( INTERNAL MEDICINE - ACN MEDICAL GROUP INC )
HAINI LIAO ( GERIATRIC MEDICINE - SUTTER BAY MEDICAL FOUNDATION )

Local Nursing Homes

Below is a list of nursing homes in near Webster House (including this home). This list is ranked based on the nursing home's health inspection scores (alse referred to as the "weighted all cycles score"). We also show the home's 5-star overall rating in the list. (If a nursing home has been flaged by CMS for abuse, we will added an icon ( ) to the home to indicate this.)

The data is based on the dataset as of August 01, 2024.

Name	Health Inspection Score / Overall Rating
Pacifica Nursing and Rehabilitation Center (PACIFICA, CA)	13.333 / 5:
Kaiser Permanente Post-Acute Care Center (SAN LEANDRO, CA)	13.333 / 5:
All Saint's Subacute and Transitional Care (SAN LEANDRO, CA)	14 / 5:
Morton Bakar Center (HAYWARD, CA)	16.667 / 5:
Marina Garden Nursing Center (ALAMEDA, CA)	17.333 / 5:
Bay Area Healthcare Center (OAKLAND, CA)	18 / 5:
Washington Center (SAN LEANDRO, CA)	18.667 / 5:
The Reutlinger Community (DANVILLE, CA)	21.333 / 5:
Garfield Neurobehavioral Center (OAKLAND, CA)	22 / 5:
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf (CAMPBELL, CA)	24.667 / 5:
Alameda Hospital D/p Snf (ALAMEDA, CA)	24.667 / 5:
Excell Health Care Center (OAKLAND, CA)	25.333 / 5:
Health Care Ctr at The Forum at Rancho San Antonio (CUPERTINO, CA)	26 / 5:
Crestwood Treatment Center (FREMONT, CA)	26 / 5:
St Francis Healthcare Center (HAYWARD, CA)	26 / 5:
Baywood Court Health Center (CASTRO VALLEY, CA)	26.667 / 5:
The Avenues Transitional Care Center (SAN FRANCISCO, CA)	28 / 5:
Hayes Convalescent Hospital (SAN FRANCISCO, CA)	32 / 5:
We Care Skilled Nursing Facility (HAYWARD, CA)	32.667 / 5:
San Francisco Towers (SAN FRANCISCO, CA)	33.333 / 5:
Masonic Home (UNION CITY, CA)	34 / 5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute (SARATOGA, CA)	35.333 / 5:
Canyon Creek Post-Acute (CASTRO VALLEY, CA)	35.333 / 5:
Saratoga Retirement Community Health Center (SARATOGA, CA)	36.667 / 5:
Linda Mar Care Center (PACIFICA, CA)	36.667 / 5:
St Anthony Care Center (HAYWARD, CA)	36.667 / 5:
Vi at Palo Alto (PALO ALTO, CA)	38 / 5:
Pleasanton Nursing and Rehabilitation Center (PLEASANTON, CA)	39.333 / 5:
Stonebrook Health and Rehabilitation (LOS GATOS, CA)	40 / 5:
Niles Canyon Post Acute (FREMONT, CA)	40 / 5:
Cedar Crest Nursing and Rehabilitation Center (SUNNYVALE, CA)	41.333 / 5:
The Sequoias (PORTOLA VALLEY, CA)	41.333 / 4:
Bellaken Skilled Nursing Center (OAKLAND, CA)	41.333 / 3:
Lincoln Glen Skilled Nursing (SAN JOSE, CA)	42 / 5:
San Bruno Skilled Nursing (SAN BRUNO, CA)	42.667 / 5:
Alameda County Medical Center D/p Snf (SAN LEANDRO, CA)	42.667 / 5:
Crestwood Manor - Fremont (FREMONT, CA)	43.333 / 5:
Creekview Skilled Nursing (PLEASANTON, CA)	43.333 / 5:
Fremont Healthcare Center (FREMONT, CA)	44 / 5:
Camden Postacute Care, Inc (CAMPBELL, CA)	44.667 / 4:
California Pacific Medical Ctr- Davies Campus Hosp (SAN FRANCISCO, CA)	44.667 / 5:
The Vineyards Healthcare Center (LIVERMORE, CA)	45.333 / 5:
Hayward Hills Health Care Center (HAYWARD, CA)	46 / 4:
San Leandro Healthcare Center (SAN LEANDRO, CA)	47.333 / 4:
St. Anne's Home (SAN FRANCISCO, CA)	47.333 / 3:
Idylwood Care Center (SUNNYVALE, CA)	48 / 4:
O'connor Hospital D/p Snf (SAN JOSE, CA)	48.667 / 4:
Fruitvale Healthcare Center (OAKLAND, CA)	49.333 / 3:
All Saint's Maubert (SAN LEANDRO, CA)	50 / 3:
Zuckerberg San Francisco General Hosp and Trauma Snf (SAN FRANCISCO, CA)	50 / 5:
Sequoias San Francisco Convalescent Hospital (SAN FRANCISCO, CA)	50 / 3:
Mission Skilled Nursing and Subacute Center (SANTA CLARA, CA)	50.667 / 5:
Lawton Skilled Nursing and Rehabilitation Center (SAN FRANCISCO, CA)	54 / 5:
Vista Manor Nursing Center (SAN JOSE, CA)	54.667 / 5:
Greenhills Manor (CAMPBELL, CA)	55.333 / 5:
Mission De La Casa (SAN JOSE, CA)	57.333 / 5:
Bancroft Healthcare Center (SAN LEANDRO, CA)	57.333 / 3:
Redwood Healthcare Center LLC (OAKLAND, CA)	57.333 / 4:
San Jose Healthcare and Wellness Center (SAN JOSE, CA)	58 / 4:
Brookside Skilled Nursing Hospital (SAN MATEO, CA)	58 / 5:
Park Central Care and Rehabilitation Center (FREMONT, CA)	58.667 / 4:
Brookdale Healthcare and Wellness Centre, LP (OAKLAND, CA)	58.833 / 3:
Bethesda Home (HAYWARD, CA)	59.333 / 3:
Jones Convalescent Hospital (SAN LEANDRO, CA)	60.667 / 4:
Mercy Retirement and Care Center (OAKLAND, CA)	61.333 / 4:
Villa Siena (MOUNTAIN VIEW, CA)	62 / 3:
The Terraces at Los Altos Health Facility (LOS ALTOS, CA)	62 / 5:
Vista Post Acute (HAYWARD, CA)	62 / 4:
Webster House (PALO ALTO, CA)	62.667 / 5:
Plum Tree Care Center (SAN JOSE, CA)	64.667 / 4:
Emmanuel Post Acute Care - Hayward (HAYWARD, CA)	65.333 / 5:
Palo Alto Sub-Acute and Rehabilitation Center (PALO ALTO, CA)	66 / 5:
Valley Pointe Nursing and Rehabilitation Center (CASTRO VALLEY, CA)	66.667 / 3:
Woodlands Healthcare Center (LOS GATOS, CA)	67.333 / 4:
Hayward Healthcare and Wellness Center (HAYWARD, CA)	67.333 / 4:
The Villas at Saratoga Skilled Nsg and Assisted Lvg (SARATOGA, CA)	68 / 4:
Empress Care Center, LLC (SAN JOSE, CA)	69.333 / 4:
Driftwood Healthcare Center - Hayward (HAYWARD, CA)	69.333 / 3:
Sage Post Acute (HAYWARD, CA)	69.333 / 1:
Crown Bay Nursing and Rehabilitation Center (ALAMEDA, CA)	70 / 3:
Oakland Heights Nursing and Rehabilitation (OAKLAND, CA)	70 / 4:
Mission Valley Post Acute (FREMONT, CA)	70.167 / 4:
Windsor Country Drive Care Center (FREMONT, CA)	70.667 / 4:
Creekside Post-Acute (SAN JOSE, CA)	72.667 / 4:
Windsor Post-Acute Care Center of Hayward (HAYWARD, CA)	72.667 / 3:
Almaden Health and Rehabilitation Center (SAN JOSE, CA)	74 / 3:
Laurel Heights Community Care (SAN FRANCISCO, CA)	75.333 / 3:
The Ridge Post Acute (SAN JOSE, CA)	78.667 / 4:
Inspire Behavioral Health (SAN JOSE, CA)	79.333 / 4:
Courtyard Care Center (SAN JOSE, CA)	80.667 / 4:
Pacific Heights Transitional Care Center (SAN FRANCISCO, CA)	81.333 / 3:
A Grace Sub Acute and Skilled Care (SAN JOSE, CA)	82 / 3:
Peninsula Post-Acute (BURLINGAME, CA)	82 / 4:
Stratford Villa Post-Acute (LIVERMORE, CA)	85.5 / 4:
Sunnyvale Post-Acute Center (SUNNYVALE, CA)	89.333 / 3:
City View Post Acute (SAN FRANCISCO, CA)	90 / 4:
Central Gardens Post Acute (SAN FRANCISCO, CA)	92.667 / 4:
Mountain View Healthcare Center (MOUNTAIN VIEW, CA)	93 / 3:
Avondale Villa Post-Acute (LIVERMORE, CA)	93.333 / 4:
Manorcare Health Services (sunnyvale) (SUNNYVALE, CA)	97.333 / 4:
Devonshire Oaks Nursing Center (REDWOOD CITY, CA)	99.333 / 3:
Alameda Healthcare and Wellness Center (ALAMEDA, CA)	102.667 / 2:
Milpitas Care Center (MILPITAS, CA)	103.333 / 3:
The Terraces of Los Gatos (LOS GATOS, CA)	104 / 2:
Princeton Manor Healthcare Center, LLC (OAKLAND, CA)	106.667 / 1:
Golden Heights Healthcare (DALY CITY, CA)	109.333 / 2:
Sunny View Manor (CUPERTINO, CA)	111.667 / 3:
Victorian Post Acute (SAN FRANCISCO, CA)	114 / 3:
Los Altos Sub-Acute and Rehabilitation Center (LOS ALTOS, CA)	121.333 / 3:
Eden Healthcare Center (HAYWARD, CA)	121.5 / 3:
Canyon Springs Post-Acute (SAN JOSE, CA)	122 / 3:
San Francisco Post Acute (SAN FRANCISCO, CA)	123.333 / 2:
Bay View Rehabilitation Hospital, LLC (ALAMEDA, CA)	126.167 / 1:
Grant Cuesta Sub-Acute and Rehabilitation Center (MOUNTAIN VIEW, CA)	127.333 / 3:
East Bay Post-Acute (CASTRO VALLEY, CA)	131.333 / 3:
Hayward Gardens Post Acute (HAYWARD, CA)	136.333 / 3:
Vasona Creek Healthcare Center (LOS GATOS, CA)	140 / 3:
St John Kronstadt Convalescent Center (CASTRO VALLEY, CA)	140 / 3:
Jewish Home and Rehab Center D/p Snf (SAN FRANCISCO, CA)	142 / 1:
San Francisco Health Care (SAN FRANCISCO, CA)	146.5 / 2:
Baypoint Healthcare Center (HAYWARD, CA)	152.833 / 1:
Lake Park Healthcare Center (OAKLAND, CA)	157.5 / 1:
Santa Clara Post Acute (SANTA CLARA, CA)	163.333 / 1:
Cupertino Healthcare and Wellness Center (CUPERTINO, CA)	164 / 1:
White Blossom Care Center (SAN JOSE, CA)	165.167 / 2:
Carlmont Gardens Nursing Center (BELMONT, CA)	187 / 1:
Herman Health Care Center (SAN JOSE, CA)	194.667 / 1:
Westwood Post Acute (SAN JOSE, CA)	211.333 / 2:
Ahmc Seton Medical Center (DALY CITY, CA)	226.333 / 1:
The Redwoods Post-Acute (SAN JOSE, CA)	231 / 2:
Serenethos Care Center, LLC (HAYWARD, CA)	234.333 / 2:
Atherton Park Post-Acute (MENLO PARK, CA)	243.5 / 1:
Golden Pavilion Healthcare (DALY CITY, CA)	252.667 / 1:
San Mateo Medical Center D/p Snf (SAN MATEO, CA)	255.667 / 1:
Millbrae Care Center (MILLBRAE, CA)	294 / 1:
Skyline Healthcare Center - San Jose (SAN JOSE, CA)	370.333 / 1:
Laguna Honda Hospital and Rehabilitation Center (SAN FRANCISCO, CA)	/ :

Our Analysis

Best and Worst Nursing Homes in PALO ALTO, CA

Here is our analysis of the Best Nursing Homes in PALO ALTO and Worst Nursing Homes in PALO ALTO so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Webster House

A list of all of the registered owners for Webster House. This includes direct and indirect owners and managers.

Noted Deficiencies for Webster House

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Webster House

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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