About Hayward Post Acute
Hayward Post Acute, located in HAYWARD, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Hayward Post Acute
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #47 out of 165 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.85 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the WINDSOR network. This chain operates 23 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Hayward Post Acute provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Dec 11, 2025 |
| Weighted Average | 40 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 20.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 82.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 8.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 2.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 9 complaints
- 2025: 1 complaint
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 26, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Aug 19, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jul 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 26, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 26, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 02, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 02, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 18, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 11, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Feb 08, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 15, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
Nearby Hospitals
ST ROSE HOSPITAL
HAYWARD, CA
KAISER FOUNDATION HOSPITAL - ANTIOCH
ANTIOCH, CA
HIGHLAND HOSPITAL
OAKLAND, CA
AHMC SETON MEDICAL CENTER
DALY CITY, CA
KAISER FOUNDATION HOSPITAL - SAN LEANDRO
SAN LEANDRO, CA
KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND
OAKLAND, CA
JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS
WALNUT CREEK, CA
ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR
SAN FRANCISCO, CA
CHINESE HOSPITAL
SAN FRANCISCO, CA
SANTA CLARA VALLEY MEDICAL CENTER
SAN JOSE, CA
KAISER FOUNDATION HOSPITAL-SANTA CLARA
SANTA CLARA, CA
WASHINGTON HOSPITAL
FREMONT, CA
KAISER FOUNDATION HOSPITAL - WALNUT CREEK
WALNUT CREEK, CA
SUTTER DELTA MEDICAL CENTER
ANTIOCH, CA
REGIONAL MEDICAL CENTER OF SAN JOSE
SAN JOSE, CA
UCSF HEALTH SAINT FRANCIS HOSPITAL
SAN FRANCISCO, CA
ALAMEDA HOSPITAL
ALAMEDA, CA
ALTA BATES SUMMIT MEDICAL CENTER - ALTA BATES CAMP
BERKELEY, CA
CONTRA COSTA REGIONAL MEDICAL CENTER
MARTINEZ, CA
EL CAMINO HEALTH
MOUNTAIN VIEW, CA
Owner & Operator Information
Business Entity
WINDSOR HAYWARD ESTATES LLC
Ownership Structure
- 9560 PICO LLC Indirect
- ANTELOPE HOLDINGS I LLC Indirect
- PICO AR LLC Indirect
- AARON ROBIN Indirect
- AVROHOM TRESS Indirect
- WINDSOR HAYSAC HOLDINGS LLC Direct: 100%
- WINDSOR OXFORD HOLDING COMPANY LLC Indirect
Management & Direction
- NABIL ABUDAYEH ADP OF THE SNF
- NABIL ABUDAYEH OPERATIONAL/MANAGERIAL CONTROL
- ANTELOPE REALTY HOLDINGS I LLC ADP OF THE SNF
- NEWGEN ADMINISTRATIVE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- NEWGEN ADMINISTRATIVE SERVICES LLC ADP OF THE SNF
- CARMEN PRESTON-FOO OPERATIONAL/MANAGERIAL CONTROL
- CARMEN PRESTON-FOO ADP OF THE SNF
- AARON ROBIN CORPORATE OFFICER
- PAMELA SHAW OPERATIONAL/MANAGERIAL CONTROL
- PAMELA SHAW ADP OF THE SNF
- AVROHOM TRESS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Morton Bakar Center | N/A | 5 |
| Hayes Convalescent Hospital | N/A | 5 |
| Zuckerberg San Francisco General Hosp and Trauma Snf | N/A | 5 |
| California Pacific Medical Ctr- Davies Campus Hosp | N/A | 5 |
| Washington Center | N/A | 5 |
| Lawton Skilled Nursing and Rehabilitation Center | N/A | 5 |
| Bellaken Skilled Nursing Center | N/A | 5 |
| St Anthony Care Center | N/A | 5 |
| Excell Health Care Center | N/A | 5 |
| Marina Garden Nursing Center | N/A | 5 |
Related Analysis
Best Nursing Homes in HAYWARD, CA
Compare Hayward Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Hayward Post Acute directly at 5107828424. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.