About Los Altos Post-Acute
Los Altos Post-acute, located in LOS ALTOS, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Los Altos Post-Acute
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.19 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 4.19 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COVENANT CARE network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Los Altos Post-Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Feb 27, 2025 |
| Weighted Average | 61 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 4.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 8 complaints
- 2025: 3 complaints
- 2026: 2 complaints
- Total: 16 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 20, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Feb 06, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 24, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 16, 2025 | Provide and implement an infection prevention and control program. |
| Oct 10, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Oct 09, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| Sep 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 01, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 01, 2024 | Respond appropriately to all alleged violations. |
| Feb 16, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 05, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 05, 2024 | Have policies on smoking. |
| Nov 15, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Nov 15, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 15, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
Nearby Hospitals
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REGIONAL MEDICAL CENTER OF SAN JOSE
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KAISER FOUNDATION HOSPITAL - FREMONT
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KAISER FOUNDATION HOSPITAL - REDWOOD CITY
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EDEN MEDICAL CENTER
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KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO
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EL CAMINO HEALTH
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SEQUOIA HOSPITAL
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Owner & Operator Information
Business Entity
COVENANT CARE CALIFORNIA, LLC
Ownership Structure
- CENTRE CAPITAL INVESTORS V LP Indirect
- CENTRE COVENANT PURCHASER (B) LLC Indirect
- CENTRE COVENANT PURCHASER (Q) LLC Indirect
- CENTRE COVENANT PURCHASER (S) LLC Indirect
- CENTRE V SECONDARY FUND L.P. Indirect
- COVENANT CARE CALIFORNIA LLC Direct: NO PERCENTAGE PROVIDED
- COVENANT CARE LLC Direct: NO PERCENTAGE PROVIDED
- COVENANT HOLDCO LLC Indirect
- COVENANT SUBCO LLC Indirect
- MARY EVANS Indirect
- ROBERT LEVIN Indirect
- CHRISTINE SIMS Indirect
- STATE TREASURER OF MICH CUSTODIAN OF PUBLIC SCHOOL EMPL RTMNT SYSTEMS Indirect
- STOCKWELL FUND II LP Indirect
- ANDREW TOROK Indirect
Management & Direction
- DAVA ASHLEY OPERATIONAL/MANAGERIAL CONTROL
- DAVA ASHLEY CORPORATE OFFICER
- KEVIN CARNEY CORPORATE OFFICER
- MARY EVANS OPERATIONAL/MANAGERIAL CONTROL
- MARY EVANS CORPORATE OFFICER
- LANCE HASSELL CORPORATE OFFICER
- LANCE HASSELL OPERATIONAL/MANAGERIAL CONTROL
- ROBERT LEVIN OPERATIONAL/MANAGERIAL CONTROL
- ROBERT LEVIN CORPORATE OFFICER
- CHRISTINE SIMS CORPORATE OFFICER
- CHRISTINE SIMS OPERATIONAL/MANAGERIAL CONTROL
- CAROL SPARKS OPERATIONAL/MANAGERIAL CONTROL
- ANDREW TOROK CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Morton Bakar Center | N/A | 5 |
| Washington Center | N/A | 5 |
| St Anthony Care Center | N/A | 5 |
| Saratoga Retirement Community Health Center | N/A | 5 |
| Creekview Skilled Nursing | N/A | 5 |
| O'connor Hospital D/p Snf | N/A | 5 |
| Niles Canyon Post Acute | N/A | 5 |
| Mission Valley Post Acute | N/A | 5 |
| Pacifica Nursing and Rehabilitation Center | N/A | 5 |
| Webster House | N/A | 5 |
Related Analysis
Best Nursing Homes in LOS ALTOS, CA
Compare Los Altos Post-Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Los Altos Post-Acute directly at 6509415255. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.