About Westwood Post Acute
Westwood Post Acute, located in SAN JOSE, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Westwood Post Acute
- More Nursing Time: Staff spends 4.40 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.40 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LINKS HEALTHCARE GROUP network. This chain operates 31 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Westwood Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 180 | Apr 18, 2025 |
| Weighted Average | 219 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 16.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 7.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 6.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 3.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 13 complaints
- 2024: 5 complaints
- 2025: 8 complaints
- 2026: 4 complaints
- Total: 30 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 12, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 01, 2026 | Provide and implement an infection prevention and control program. |
| May 01, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 20, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 19, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 19, 2025 | Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. |
| Jul 21, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 16, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Feb 12, 2025 | Prepare residents for a safe transfer or discharge from the nursing home. |
| Jan 13, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 13, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 11, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 17, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 14, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Feb 26, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 14, 2023 | Provide and implement an infection prevention and control program. |
| Dec 14, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Dec 14, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 14, 2023 | Ensure each resident receives an accurate assessment. |
| Dec 07, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 26, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 08, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 23, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 05, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 11, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 31, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 29, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 28, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
Nearby Hospitals
ST ROSE HOSPITAL
HAYWARD, CA
GOOD SAMARITAN HOSPITAL
SAN JOSE, CA
KAISER FOUNDATION HOSPITAL-SANTA CLARA
SANTA CLARA, CA
WATSONVILLE COMMUNITY HOSPITAL
WATSONVILLE, CA
WASHINGTON HOSPITAL
FREMONT, CA
SANTA CLARA VALLEY MEDICAL CENTER
SAN JOSE, CA
KAISER FOUNDATION HOSPITAL-SAN JOSE
SAN JOSE, CA
REGIONAL MEDICAL CENTER OF SAN JOSE
SAN JOSE, CA
KAISER FOUNDATION HOSPITAL - REDWOOD CITY
REDWOOD CITY, CA
DOMINICAN HOSPITAL
SANTA CRUZ, CA
EL CAMINO HEALTH
MOUNTAIN VIEW, CA
KAISER FOUNDATION HOSPITAL - FREMONT
FREMONT, CA
SEQUOIA HOSPITAL
REDWOOD CITY, CA
PENINSULA MEDICAL CENTER
BURLINGAME, CA
PALO ALTO VA MEDICAL CENTER
PALO ALTO, CA
STANFORD HEALTH CARE
STANFORD, CA
SUTTER MATERNITY & SURGERY CENTER OF SANTA CRUZ
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LUCILE SALTER PACKARD CHILDREN'S HSP AT STANFORD
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SAN MATEO MEDICAL CENTER
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BHC FREMONT HOSPITAL INC
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Owner & Operator Information
Business Entity
GLACIER BAY HOLDINGS LLC
Ownership Structure
- JAMES MORALES Direct: 24%
- JUDITH MORALES Direct: 24%
Management & Direction
- 1601 PETERSEN AVENUE LLC ADP OF THE SNF
- CHAD ANDERSON OPERATIONAL/MANAGERIAL CONTROL
- CHAD ANDERSON ADP OF THE SNF
- CHAD ANDERSON CORPORATE OFFICER
- MARY BEARDSLEY OPERATIONAL/MANAGERIAL CONTROL
- MARY BEARDSLEY ADP OF THE SNF
- VICTORIA BERNHOLZ ADP OF THE SNF
- VICTORIA BERNHOLZ OPERATIONAL/MANAGERIAL CONTROL
- MELISSA CARTER ADP OF THE SNF
- MELISSA CARTER OPERATIONAL/MANAGERIAL CONTROL
- MYRNA DEGUZMAN ADP OF THE SNF
- MYRNA DEGUZMAN OPERATIONAL/MANAGERIAL CONTROL
- EIDE BAILLY LLP ADP OF THE SNF
- MARICEL ERENO OPERATIONAL/MANAGERIAL CONTROL
- MARICEL ERENO ADP OF THE SNF
- ANTONETTE FROJELIN OPERATIONAL/MANAGERIAL CONTROL
- ANTONETTE FROJELIN ADP OF THE SNF
- LINKS HEALTHCARE GROUP LLC ADP OF THE SNF
- LINKS HEALTHCARE GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
- LINKS SUPPORT SERVICES LLC ADP OF THE SNF
- LINKS SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- ALEXANDER PALMER ADP OF THE SNF
- ALEXANDER PALMER OPERATIONAL/MANAGERIAL CONTROL
- CURTIS RODRIGUEZ OPERATIONAL/MANAGERIAL CONTROL
- CURTIS RODRIGUEZ ADP OF THE SNF
- SAMAN SABOUNCHI OPERATIONAL/MANAGERIAL CONTROL
- SAMAN SABOUNCHI ADP OF THE SNF
- TOBY TILFORD OPERATIONAL/MANAGERIAL CONTROL
- TOBY TILFORD ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Saratoga Retirement Community Health Center | N/A | 5 |
| O'connor Hospital D/p Snf | N/A | 5 |
| Niles Canyon Post Acute | N/A | 5 |
| Mission Valley Post Acute | N/A | 5 |
| Pacific Coast Manor | N/A | 5 |
| Webster House | N/A | 5 |
| Woodlands Healthcare Center | N/A | 5 |
| The Terraces of Los Gatos | N/A | 5 |
| The Sequoias | N/A | 5 |
| Childrens Hc Org No Ca -Pediatric Hospital D/p Snf | N/A | 5 |
Related Analysis
Best Nursing Homes in SAN JOSE, CA
Compare Westwood Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Westwood Post Acute directly at 4082537502. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.