About Mountain View Healthcare Center
Mountain View Healthcare Center, located in MOUNTAIN VIEW, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Mountain View Healthcare Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.82 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SPYGLASS HEALTHCARE network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Mountain View Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 136 | May 23, 2025 |
| Weighted Average | 135 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 2.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 12 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 01, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 27, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Jul 19, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Jun 16, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jun 16, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 05, 2024 | Keep residents' personal and medical records private and confidential. |
| Aug 30, 2024 | Ensure each resident receives an accurate assessment. |
| Aug 30, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Aug 30, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 28, 2024 | Provide and implement an infection prevention and control program. |
| Jul 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 15, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jul 15, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Jul 14, 2024 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| Jul 14, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jun 20, 2024 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| Mar 15, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 09, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 09, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 09, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 01, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Nearby Hospitals
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ST ROSE HOSPITAL
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WASHINGTON HOSPITAL
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KAISER FOUNDATION HOSPITAL - SAN LEANDRO
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SANTA CLARA VALLEY MEDICAL CENTER
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KAISER FOUNDATION HOSPITAL-SANTA CLARA
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GOOD SAMARITAN HOSPITAL
SAN JOSE, CA
KAISER FOUNDATION HOSPITAL-SAN JOSE
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REGIONAL MEDICAL CENTER OF SAN JOSE
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KAISER FOUNDATION HOSPITAL - FREMONT
FREMONT, CA
KAISER FOUNDATION HOSPITAL - REDWOOD CITY
REDWOOD CITY, CA
EDEN MEDICAL CENTER
CASTRO VALLEY, CA
KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO
SOUTH SAN FRANCISCO, CA
EL CAMINO HEALTH
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SEQUOIA HOSPITAL
REDWOOD CITY, CA
PENINSULA MEDICAL CENTER
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STANFORD HEALTH CARE TRI-VALLEY
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PALO ALTO VA MEDICAL CENTER
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STANFORD HEALTH CARE
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SAN MATEO MEDICAL CENTER
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Owner & Operator Information
Management & Direction
- ABRAHAM BAK OPERATIONAL/MANAGERIAL CONTROL
- ABRAHAM BAK CORPORATE OFFICER
- MARY BAUTISTA OPERATIONAL/MANAGERIAL CONTROL
- MARY BAUTISTA ADP OF THE SNF
- ANDREA BOWLINE OPERATIONAL/MANAGERIAL CONTROL
- ANDREA BOWLINE ADP OF THE SNF
- ROBERT BRANDI MANAGING CONTROL - GOVERNING BODY
- ELIZALDE DUQUE OPERATIONAL/MANAGERIAL CONTROL
- ELIZALDE DUQUE ADP OF THE SNF
- VEISINIA HAUNGA OPERATIONAL/MANAGERIAL CONTROL
- RYAN MCCORMACK MANAGING CONTROL - GOVERNING BODY
- SHANE MCCORMACK OPERATIONAL/MANAGERIAL CONTROL
- SHANE MCCORMACK ADP OF THE SNF
- KIMBERLY MEJIA-ACEITUNO ADP OF THE SNF
- KIMBERLY MEJIA-ACEITUNO OPERATIONAL/MANAGERIAL CONTROL
- GREGORY SMITH OPERATIONAL/MANAGERIAL CONTROL
- GREGORY SMITH ADP OF THE SNF
- QURATUL SYED OPERATIONAL/MANAGERIAL CONTROL
- QURATUL SYED ADP OF THE SNF
- SILVIA VALADEZ-ALMARAZ OPERATIONAL/MANAGERIAL CONTROL
- SILVIA VALADEZ-ALMARAZ ADP OF THE SNF
- KRISTIN YUMANG OPERATIONAL/MANAGERIAL CONTROL
- KRISTIN YUMANG ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Morton Bakar Center | N/A | 5 |
| Washington Center | N/A | 5 |
| St Anthony Care Center | N/A | 5 |
| Saratoga Retirement Community Health Center | N/A | 5 |
| O'connor Hospital D/p Snf | N/A | 5 |
| Creekview Skilled Nursing | N/A | 5 |
| Niles Canyon Post Acute | N/A | 5 |
| Mission Valley Post Acute | N/A | 5 |
| Pacifica Nursing and Rehabilitation Center | N/A | 5 |
| Webster House | N/A | 5 |
Related Analysis
Best Nursing Homes in MOUNTAIN VIEW, CA
Compare Mountain View Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Mountain View Healthcare Center directly at 6509616161. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.