The Worst Home Health Care Agencies in Virginia

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Virginia

There are 248 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Virginia.)

Name 5-Star Quality of Care Rating
PASSION HOME HEALTH SOLUTIONS LLC
1880 HOWARD AVE SUITE 307
VIENNA, VA 22182
1:
VALLEY RIDGE HOME HEALTH
53 WEST MAIN STREET SUITE B
CHRISTIANSBURG, VA 24073
1.5:
NAYAR HEALTH CARE LLC
300 ASHCAKE ROAD
ASHLAND, VA 23005
1.5:
SOUTHWEST VA HOME HEALTH CARE
2752 GLENDALE RD
GALAX, VA 24333
1.5:
INTERIM HEALTHCARE - CHRISTIANSBURG
100 ARBOR DRIVE SUITE 108
CHRISTIANSBURG, VA 24073
1.5:
INTERIM HEALTHCARE (LYNCHBURG)
20566 TIMBERLAKE ROAD - SUITE C
LYNCHBURG, VA 24502
1.5:
CAREVANA HOME HEALTH INC
1340 OLD CHAIN BRIDGE ROAD STE 405
MACLEAN, VA 22101
1.5:
HOPE IN HOME CARE, LLC
11835 ROCK LANDING DR HOPE CENTER
NEWPORT NEWS, VA 23606
1.5:
HEAVEN SENT BY HOME TOWN HEALTH CARE
12900 JEFFERSON DAVIS HIGHWAY
CHESTER, VA 23831
1.5:
COMFORT CARE HOME HEALTH AND HOSPICE
1301 EXECUTIVE BLVD. SUITE 200
CHESAPEAKE, VA 23320
1.5:
CONTINUING CARE HOME HEALTH SERVICES
579 EAST MARKET STREET
HARRISONBURG, VA 22801
1.5:
SEVEN HILLS HOME HEALTH INC
2250 MURRELL RD, BLDG B, UNIT 2
LYNCHBURG, VA 24501
1.5:
ZION MEDICAL LLC
7100 COLUMBIA PIKE
ANNANDALE, VA 22003
2:
TRINITY HOME CARE SERVICES LLC
3102 GOLANSKY BLVD SUITE 201
WOODBRIDGE, VA 22192
2:
IN HOME CARE INC
201 NOTTINGHAM AVE
WISE, VA 24293
2:
HOME NURSING COMPANY INC
1770 EAST MAIN STREET - P O BOX 669
LEBANON, VA 24266
2:
HUMAN TOUCH HOME HEALTH
1701 FALL HILL AVE 101
FREDERICKSBURG, VA 22401
2:
INTERIM HEALTHCARE - COLLINSVILLE
3235 VIRGINIA AVENUE
COLLINSVILLE, VA 24078
2:
PRO HEALTHCARE SERVICING LLC
8315 LEE HIGHWAY - SUITE 202
FAIRFAX, VA 22031
2:
BEST & DEPENDABLE HOME HEALTH CARE
812 NEWTOWN ROAD
VIRGINIA BEACH, VA 23462
2:
ALL ABOUT HOME HEALTH
1924 ARLINGTON BLVD SUITE 100
CHARLOTTESVILLE, VA 22903
2:
CMH HOME HEALTH & COMMUNITY HOSPICE
300 EAST FERRELL STREET
SOUTH HILL, VA 23970
2:
HUMAN TOUCH HOME HEALTH
2401 SOUTH MAIN STREET, SUITE K
BLACKSBURG, VA 24060
2:
CC HOME CARE OF VIRGINIA
4547 EMPIRE COURT
FREDERICKSBURG, VA 22408
2:
VIRGINIA HEALTHCARE SERVICES OF THE VALLEY LLC
115 CREEKSIDE LANE
WINCHESTER, VA 22602
2:
MEDICAL SERVICES OF AMERICA HOME HEALTH AND HOSPIC
1935 FRONT STREET
RICHLANDS, VA 24641
2:
SPECIAL CARE HOME HEALTH
18334 RIVERSIDE DRIVE
GRUNDY, VA 24614
2:
BLUE RIDGE HOME HEALTH CARE
28 SHADE TREE LANE
GALAX, VA 24333
2:
NAYAR HEALTH CARE BEDFORD LLC
1366 AMERICAN WAY
BEDFORD, VA 24523
2:
CARE WITH LOVE, LLC
10519 BRADDOCK RD SUITE A
FAIRFAX, VA 22032
2:
ALL-4 ONE HOME HEALTHCARE SERVICES, INC
1629 SALEM RD, SUITE 101
VIRGINIA BEACH, VA 23456
2:
CARING HEARTS HOMECARE INC
7960 DONEGAN DRIVE SUITE 201
MANASSAS, VA 20109
2:
INTERIM HEALTHCARE - WYTHEVILLE
276 WEST MAIN STREET
WYTHEVILLE, VA 24382
2.5:
FIRST CHOICE HOME HEALTH CARE
46 SEVENTH STREET NW
NORTON, VA 24273
2.5:
ADORATION HOME HEALTH
165 PLAZA ROAD, SUITE 20
WISE, VA 24293
2.5:
BLUESUMMIT NOVA
44121 HARRY BYRD HIGHWAY, SUITE 180
ASHBURN, VA 20147
2.5:
AMERICARE IN HOME NURSING, HOME RECOVERY
6225 BRANDON AVENUE SUITE 440
SPRINGFIELD, VA 22150
2.5:
INTERIM HEALTHCARE OF ROANOKE
1013 EAST MAIN STREET
SALEM, VA 24153
2.5:
ENHABIT HOME HEALTH
5501 BACKLICK ROAD STE 250
SPRINGFIELD, VA 22151
2.5:
GREENSPRING VILLAGE HOME SUPPORT SERVICES
7410 SPRING VILLAGE DRIVE
SPRINGFIELD, VA 22150
2.5:
AVEANNA HOME HEALTH
130 CREEKSIDE LANE
WINCHESTER, VA 22602
2.5:
KIND HEARTS
8020 LANKFORD HWY
OAK HALL, VA 23416
2.5:
COMMONWEALTH HOME CARE
620 MOOREFIELD PARK DR STE 100
RICHMOND, VA 23236
2.5:
HUMBLE HOME HEALTH LLC
9853 BUSINESS WAY
MANASSAS, VA 20110
2.5:
JAMES RIVER HOME HEALTH AGENCY
9100 ARBORETUM PKWY, SUITE 290
RICHMOND, VA 23236
2.5:
SENTARA HOMECARE SERVICES
535 INDEPENDENCE PARKWAY SUITE 200
CHESAPEAKE, VA 23320
2.5:
1ST CARE HOME HEALTH SOUTH BOSTON
425 MAIN ST
SOUTH BOSTON, VA 24592
2.5:
HALLMARK HOME HEALTH CARE
113 MALL DRIVE
DANVILLE, VA 24540
2.5:
LIVINRITE HOME HEALTH SERVICES
10550 LINDEN LAKE PLZ SUITE 100
MANASSAS, VA 20109
2.5:
DOMAIN MEDICAL HOME HEALTH & STAFFING, INC
2121 EISENHOWER AVE SUITE 200
ALEXANDRIA, VA 22314
2.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Virginia

Major Cities in Virginia

Virginia Beach, VA (best, worst) Richmond, VA (best, worst)
Chesapeake, VA (best, worst) Norfolk, VA (best, worst)
Arlington, VA (best, worst) Roanoke, VA (best, worst)
Newport News, VA (best, worst) Fredericksburg, VA (best, worst)
Alexandria, VA (best, worst) Hampton, VA (best, worst)
Lynchburg, VA (best, worst) Charlottesville, VA (best, worst)
Portsmouth, VA (best, worst) Suffolk, VA (best, worst)
Blacksburg, VA (best, worst) Williamsburg, VA (best, worst)
Winchester, VA (best, worst) Centreville, VA (best, worst)
Dale City, VA (best, worst) Harrisonburg, VA (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst) Alabama (best, worst)
Arizona (best, worst) Arkansas (best, worst)
California (best, worst) Colorado (best, worst)
Connecticut (best, worst) Delaware (best, worst)
District of Columbia (best, worst) Florida (best, worst)
Georgia (best, worst) Hawaii (best, worst)
Idaho (best, worst) Illinois (best, worst)
Indiana (best, worst) Iowa (best, worst)
Kansas (best, worst) Kentucky (best, worst)
Louisiana (best, worst) Maine (best, worst)
Maryland (best, worst) Massachusetts (best, worst)
Michigan (best, worst) Minnesota (best, worst)
Mississippi (best, worst) Missouri (best, worst)
Montana (best, worst) Nebraska (best, worst)
Nevada (best, worst) New Hampshire (best, worst)
New Jersey (best, worst) New Mexico (best, worst)
New York (best, worst) North Carolina (best, worst)
North Dakota (best, worst) Ohio (best, worst)
Oklahoma (best, worst) Oregon (best, worst)
Pennsylvania (best, worst) Rhode Island (best, worst)
South Carolina (best, worst) South Dakota (best, worst)
Tennessee (best, worst) Texas (best, worst)
Utah (best, worst) Vermont (best, worst)
Virginia (best, worst) Washington (best, worst)
West Virginia (best, worst) Wisconsin (best, worst)
Wyoming (best, worst) Guam (best, worst)
U.S. Virgin Islands (best, worst) Puerto Rico (best, worst)