JAMES RIVER HOME HEALTH AGENCY: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 85%
9100 ARBORETUM PKWY, SUITE 290 RICHMOND, VA 23236
804-272-3300
Data date: Jan 17, 2024
The Most Important Data about JAMES RIVER HOME HEALTH AGENCY
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for JAMES RIVER HOME HEALTH AGENCY is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 75% of its customers. This is LOWER than the national average. The percentage of patients who gave JAMES RIVER HOME HEALTH AGENCY a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 02/24/2014. The agency costs MORE than the average agency nationally. The agency serves 108 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about JAMES RIVER HOME HEALTH AGENCY, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on JAMES RIVER HOME HEALTH AGENCY
Data as of Jan 17, 2024
Address:
9100 ARBORETUM PKWY, SUITE 290
RICHMOND, VA 23236
Medicare Provider Number: 497706
Participating in Medicare Since: February 24, 2014
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for JAMES RIVER HOME HEALTH AGENCY
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for JAMES RIVER HOME HEALTH AGENCY.
Home Health Care Services
JAMES RIVER HOME HEALTH AGENCY offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for JAMES RIVER HOME HEALTH AGENCY
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by JAMES RIVER HOME HEALTH AGENCY
JAMES RIVER HOME HEALTH AGENCY provides home health care services in these zip codes.
22514 22546 23002 23005 23009 23015 23023 23024 23027 23030 23038 23039 23040 23047 23059 23060 23063 23065 23069 23075 23083 23086 23089 23102 23103 23106 23111 23112 23113 23114 23116 23117 23120 23123 23124 23126 23129 23139 23140 23141 23146 23148 23150 23153 23177 23192 23219 23220 23221 23222 23223 23224 23225 23226 23227 23228 23229 23230 23231 23233 23234 23235 23236 23237 23238 23294 23803 23804 23805 23806 23824 23830 23831 23832 23833 23834 23836 23838 23840 23841 23842 23850 23860 23872 23875 23885 23890 23894 23899 23901 23921 23922 23923 23930 23934 23936 23942 23944 23954 23958 23960 23966 23967 23974 24501 24521 24522 24599
Performance Measures for JAMES RIVER HOME HEALTH AGENCY
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 94.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 84.5% |
How Often Patients Got Better At Walking Or Moving Around | 82.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.7% |
How Often Patients Got Better At Bathing | 82.2% |
How Often Patients' Breathing Improved | 89.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 70.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 18.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.1% |
Patient Survey Responses for JAMES RIVER HOME HEALTH AGENCY
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JAMES RIVER HOME HEALTH AGENCY to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 75% (Nat: 78%) Lower |
Medical Professionals Associated with JAMES RIVER HOME HEALTH AGENCY
These are the doctors who are affiliated with JAMES RIVER HOME HEALTH AGENCY.
- ARCHELLE JOHNSON ( NURSE PRACTITIONER - VPA PC )
- ABDUL MOHIUDDIN ( FAMILY PRACTICE - TWIN RIVER MEDICAL CLINIC PC )
- SARA BREEDEN ( FAMILY PRACTICE - PRIMARY HEALTH GROUP INC )
- ANDREW HILLDRUP ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- SYED REHMAN ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- BRIAN DENA ( PHYSICAL MEDICINE AND REHABILITATION - BRIAN DENA DO LLC )
- TORINO JENNINGS ( FAMILY PRACTICE - VERNON J HARRIS EAST END COMMUNITY HEALTH CENTER )
- SIDNEY JONES ( INTERNAL MEDICINE - BON SECOURS ST MARYS HOSPITAL OF RICHMOND LLC )
- DAMIEN COVINGTON ( FAMILY PRACTICE - PATIENT FIRST RICHMOND MEDICAL GROUP PLLC )
- GREGORY TANNER ( ORTHOPEDIC SURGERY - ORTHOVIRGINIA INC )
- W. HENDRIX ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP LLC )
- WILLIAM WAX ( NURSE PRACTITIONER )
- MARK ENDE ( INTERNAL MEDICINE )
- MELISSA CLAYTON ( NURSE PRACTITIONER - BON SECOURS ST FRANCIS MEDICAL CENTER LLC )
- NAU DOMAH ( INTERNAL MEDICINE - BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER LLC )
- CRANE NIBLACK ( GENERAL PRACTICE - VPA PC )
- STEPHEN YOUNG ( INTERNAL MEDICINE - VIRGINIA DIABETES AND ENDOCRINOLOGY PC )
- KULBIR SANDHU ( INTERNAL MEDICINE - VIRGINIA DIABETES AND ENDOCRINOLOGY PC )
- IAN SHUPACK ( FAMILY PRACTICE - MECHANICSVILLE MEDICAL CENTER FAMILY PHYSICIANS, P.L.L.C. )
- J CHRISTENSEN ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP LLC )
- RACHAEL MONROE ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- JEREMY RAVUSSIN ( INTERNAL MEDICINE - BON SECOURS ST FRANCIS MEDICAL CENTER LLC )
- CHRISTINE YOUNG ( INTERNAL MEDICINE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- KATHRYN RACKSON ( GERIATRIC MEDICINE - MCV ASSOCIATED PHYSICIANS )
- KIRBY SOUTHALL ( FAMILY PRACTICE - SUTHERLAND FAMILY PRACTICE INC )
- SHALOM AKAUOLA ( FAMILY PRACTICE - COMMONWEALTH PRIMARY CARE )
- KEEGAN WEAVER ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- JOYCE BELTRAN-KEELING ( INTERNAL MEDICINE - BON SECOURS ST FRANCIS MEDICAL CENTER LLC )
- KAUSALYA PENDYAL ( FAMILY PRACTICE - PRIMARY HEALTH GROUP INC )
- MICHAEL PERINI ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP LLC )
- STUART MOTLEY ( GENERAL PRACTICE - VIRGINIA PHYSICIANS INC )
- BRIAN FOSTER ( INTERNAL MEDICINE - BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER LLC )
- RISHIKA KAUNDAL ( FAMILY PRACTICE - FAMILY PRACTICE ASSOCIATES OF CHESTERFIELD PC )
- STANLEY CZAJKOWSKI ( INTERNAL MEDICINE - BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER LLC )
- IRAJ MIRSHAHI ( INTERNAL MEDICINE - BON SECOURS ST MARYS HOSPITAL OF RICHMOND LLC )
- CHRISTA MOTSINGER ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )