The Worst Home Health Care Agencies in Sylva, North Carolina

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Sylva, North Carolina

There are 24 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Sylva, North Carolina.)

Name 5-Star Quality of Care Rating
PROVIDENCE HOME HEALTH
202 WALL ST
PIEDMONT, SC 29673
2:
CHEROKEE HOME HEALTH AGENCY
73 KAISER WILNOTY DRIVE
CHEROKEE, NC 28719
2:
SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC
222 HERITAGE BLVD P O BOX 754
NEWPORT, TN 37821
2:
PARDEE HOME CARE
114 COLLEGE DRIVE
FLAT ROCK, NC 28731
2.5:
COVENANT HOMECARE
3001 LAKE BROOK BLVD SUITE 101
KNOXVILLE, TN 37909
2.5:
MOUNTAIN HOME HEALTH
516-A BLUE RIDGE ST, SUITE A
BLAIRSVILLE, GA 30512
3:
MADISON HOME CARE
590 MEDICAL PARK DRIVE
MARSHALL, NC 28753
3:
MOUNTAIN HOME HEALTH SERVICES
115 MOUNTAIN HOME NURSING LANE
HAYESVILLE, NC 28904
3.5:
CAREPARTNERS HOME CARE & HOSPICE
170 CHURCH ST
FRANKLIN, NC 28734
3.5:
TRANSYLVANIA HOME CARE & HOSPICE
89 HOSPITAL DRIVE, SUITE A & B
BREVARD, NC 28712
3.5:
ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA
895 HOWARD GAP ROAD
FLETCHER, NC 28732
3.5:
CENTERWELL HOME HEALTH
9 OLDE EASTWOOD VILLAGE BLVD
ASHEVILLE, NC 28803
3.5:
CAREPARTNERS HOME HEALTH SERVICES
68 SWEETEN CREEK ROAD
ASHEVILLE, NC 28801
3.5:
BLOUNT MEMORIAL HOME HEALTH
1095 EAST LAMAR ALEXANDER PKWY
MARYVILLE, TN 37804
3.5:
HOME CARE SERVICES OF HAYWOOD REGIONAL MEDICAL CENTER
13 HAYWOOD OFFICE PARK SUITE 106B
WAYNESVILLE, NC 28785
4:
TENNOVA HEALTHCARE HOME HEALTH
1225 E. WEISGARBER ROAD, SUITE 370S
KNOXVILLE, TN 37909
4:
UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES
900 E HILL AVE, SUITE 310
KNOXVILLE, TN 37915
4:
BAYADA HOME HEALTH CARE GREENVILLE
25 WOODS LAKE RD
GREENVILLE, SC 29607
4.5:
HARRIS HOME HEALTH
81 MEDICAL PARK LOOP, SUITE 204
SYLVA, NC 28779
4.5:
NHC HOMECARE KNOXVILLE
9050 EXECUTIVE PARK DR., STE. 100 B
KNOXVILLE, TN 37923
4.5:
ENHABIT HOME HEALTH
900 E HILL AVENUE SUITES 115 & 120
KNOXVILLE, TN 37915
4.5:
AMEDISYS HOME HEALTH CARE
1225 E. WEISGARBER RD., STE S 280
KNOXVILLE, TN 37909
4.5:
CENTERWELL HOME HEALTH
6216 HIGHLAND PLACE WAY STE 102
KNOXVILLE, TN 37919
5:
MOUNTAIN HOME HEALTH
115 MOUNTAIN HOME NURSING LANE SUITE A
HAYESVILLE, NC 28904
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How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst) Raleigh, NC (best, worst)
Durham, NC (best, worst) Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst) Fayetteville, NC (best, worst)
Asheville, NC (best, worst) Concord, NC (best, worst)
Wilmington, NC (best, worst) Hickory, NC (best, worst)
Gastonia, NC (best, worst) High Point, NC (best, worst)
Cary, NC (best, worst) Burlington, NC (best, worst)
Greenville, NC (best, worst) Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst) Rocky Mount, NC (best, worst)
Apex, NC (best, worst) Huntersville, NC (best, worst)