PROVIDENCE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 91%
202 WALL ST PIEDMONT, SC 29673
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Data date: Jan 17, 2024
The Most Important Data about PROVIDENCE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PROVIDENCE HOME HEALTH is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave PROVIDENCE HOME HEALTH a rating of 9 or 10 was 91%. This is HIGHER than the national average. The agency has been participating in Medicare since 12/06/2019. The agency costs MORE than the average agency nationally. The agency serves 88 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PROVIDENCE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PROVIDENCE HOME HEALTH
Data as of Jan 17, 2024
Address:
202 WALL ST
PIEDMONT, SC 29673
Medicare Provider Number: 427140
Participating in Medicare Since: December 06, 2019
Ownership Type: GOVERNMENT - STATE/COUNTY
Cost compared to national average: 107%
DTC Performance for PROVIDENCE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PROVIDENCE HOME HEALTH.
Home Health Care Services
PROVIDENCE HOME HEALTH offers 2 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PROVIDENCE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
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5-Star Quality Rating | 2: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 5: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by PROVIDENCE HOME HEALTH
PROVIDENCE HOME HEALTH provides home health care services in these zip codes.
29014 29055 29058 29067 29301 29302 29303 29306 29307 29316 29322 29323 29325 29330 29333 29334 29335 29340 29341 29349 29356 29360 29365 29369 29372 29384 29385 29388 29601 29605 29607 29609 29611 29615 29617 29621 29624 29625 29626 29627 29630 29631 29640 29641 29642 29644 29645 29650 29651 29654 29656 29657 29662 29664 29667 29669 29670 29671 29673 29680 29681 29682 29684 29687 29690 29697 29702 29703 29704 29706 29707 29708 29710 29712 29714 29715 29717 29720 29721 29726 29729 29730 29731 29732 29733 29742 29743 29745
Performance Measures for PROVIDENCE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 84.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 66.4% |
How Often Patients Got Better At Walking Or Moving Around | 79.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 82.1% |
How Often Patients Got Better At Bathing | 79.1% |
How Often Patients' Breathing Improved | 72.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 66.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.1% |
Patient Survey Responses for PROVIDENCE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
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Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 93% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 91% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with PROVIDENCE HOME HEALTH
These are the doctors who are affiliated with PROVIDENCE HOME HEALTH.
- ANDREA BLAKEMAN ( NURSE PRACTITIONER - PROVIDENCE HOUSE CALLS LLC )
- NANCY FARRAR ( NURSE PRACTITIONER - THE WESTON GROUP INC )
- JULIE GRIFFIN ( NURSE PRACTITIONER - PROVIDENCE HOUSE CALLS LLC )
- ASHLEY ASHFORD ( NURSE PRACTITIONER - THE WESTON GROUP INC )
- CHRISTIAN MILLIS ( NURSE PRACTITIONER - PROVIDENCE HOUSE CALLS LLC )
- MEREDITH SUTTON ( NURSE PRACTITIONER - THE WESTON GROUP INC )
- MATTHEW JENKINS ( INTERNAL MEDICINE - PIEDMONT PHYSICIAN NETWORK LLC )
- PARAG ANANDPURA ( FAMILY PRACTICE - MATRIX REHABILITATION-SOUTH CAROLINA, INC. )
- JAPONICA OWENS ( NURSE PRACTITIONER - PRISMA HEALTH UNIVERSITY MEDICAL GROUP )
- BRANDI GRIFFIN ( NURSE PRACTITIONER - PROVIDENCE HOUSE CALLS LLC )
- DANA KAY ( NURSE PRACTITIONER - PROVIDENCE HOUSE CALLS LLC )
- LISA BROWNING ( NURSE PRACTITIONER - THE WESTON GROUP INC )