The Worst Home Health Care Agencies in Charlotte, North Carolina

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Charlotte, North Carolina

There are 49 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Charlotte, North Carolina.)

Name	5-Star Quality of Care Rating
HEALTHY AT HOME YORK 226 NORTHPARK DRIVE, SUITE 120 ROCK HILL, SC 29730	2.5:
ADORATION HOME HEALTH 448 LAKESHORE PARKWAY ROCK HILL, SC 29730	2.5:
PHC HOME HEALTH 1515 MOCKINGBIRD LANE STE 520B CHARLOTTE, NC 28209	2.5:
IREDELL HOME HEALTH 541 GAITHER ROAD STATESVILLE, NC 28625	2.5:
ADORATION HOME HEALTH 461 HARPER AVENUE SW LENOIR, NC 28645	2.5:
MEDI HOME HEALTH AGENCY 180 W MAIN AVE TAYLORSVILLE, NC 28681	2.5:
LIBERTY HOME CARE II, LLC 119 W WADE STREET WADESBORO, NC 28170	3:
ATRIUM HEALTH AT HOME UNION 101 EAST FRANKLIN STREET MONROE, NC 28112	3:
LIBERTY HOME CARE II, LLC 2015 MOORE ROAD MATTHEWS, NC 28105	3:
ADORATION HOME HEALTH 9731 SOUTHERN PINE BLVD SUITE L CHARLOTTE, NC 28273	3:
ATRIUM HEALTH AT HOME CHARLOTTE 5040 AIRPORT CENTER PARKWAY CHARLOTTE, NC 28232	3:
ADORATION HOME HEALTH 332 BURTONWOOD DRIVE GASTONIA, NC 28054	3:
ATRIUM HEALTH AT HOME UNIVERSITY CITY 101 EAST W T HARRIS BLVD, BLDG 5000, STE 5105 CHARLOTTE, NC 28262	3:
ATRIUM HEALT AT HOME STANLY 901 NORTH SECOND STREET ALBEMARLE, NC 28001	3:
ADORATION HOME HEALTH 112 CHARTER STREET ALBEMARLE, NC 28001	3:
ADORATION HOME HEALTH 320 COPPERFIELD BLVD NE SUITE A CONCORD, NC 28025	3:
ATRIUM HEALTH AT HOME LINCOLN 853 S LAUREL STREET LINCOLNTON, NC 28092	3:
GENTIVA HEALTH SERVICES/SALISB 201 SECURITY STREET KANNAPOLIS, NC 28083	3:
ATRIUM HEALTH AT HOME BLUE RIDGE 141 FIDDLERS RUN BLVD MORGANTON, NC 28655	3:
MEDI HOME HEALTH & HOSPICE 1007 LEXINGTON AVE LEXINGTON, NC 27360	3:
LIBERTY HOME CARE II, LLC 5 EAST MAIN STREET THOMASVILLE, NC 27360	3:
ATRIUM HEALTH AT HOME CLEVELAND 105 T R HARRIS DR SHELBY, NC 28150	3.5:
CENTERWELL HOME HEALTH 1405 N LAFAYETTE STREET SHELBY, NC 28150	3.5:
CENTERWELL HOME HEALTH 8520 CLIFF CAMERON DRIVE STE 140 CHARLOTTE, NC 28269	3.5:
CENTERWELL HOME HEALTH 308 S ACADEMY STREET LINCOLNTON, NC 28092	3.5:
ADVANCED HOME HEALTH 2116 STATESVILLE BLVD SUITE A SALISBURY, NC 28147	3.5:
ENHABIT HOME HEALTH 729 VINEYARDS CROSSING LEXINGTON, NC 27295	3.5:
HOME CARE OF LANCASTER 901 MEETING ST LANCASTER, SC 29720	4:
BAYADA HOME HEALTH CARE-ROCK HILL 454 SOUTH ANDERSON ROAD, SUITE 320 ROCK HILL, SC 29730	4:
BAYADA HOME HEALTH CARE INC 825 MAJESTIC COURT, SUITE E GASTONIA, NC 28054	4:
BAYADA HOME HEALTH CARE, INC 8801 J M KEYNES DRIVE SUITE 350 CHARLOTTE, NC 28262	4:
BROOKDALE HOME HEALTH CHARLOTTE 9300 HARRIS CORNERS PKWY SUITE 410 CHARLOTTE, NC 28269	4:
LOGAN ARH HOME HEALTH AGENCY 113 LB&T WAY LOGAN, WV 25601	4:
GENTIVA HEALTH SERVICES 1985 TATE BLVD SE HICKORY, NC 28602	4:
BAYADA HOME HEALTH CARE INC 900 W COOKSEY DR SUITE G THOMASVILLE, NC 27360	4:
CENTERWELL HOME HEALTH 11111 CARMEL COMMONS BLVD STE 350 CHARLOTTE, NC 28226	4.5:
INTERIM HEALTHCARE OF THE TRIAD INC. 330 BILLINGSLEY ROAD CHARLOTTE, NC 28211	4.5:
AMEDISYS HOME HEALTH CARE 609 S NEW HOPE RD GASTONIA, NC 28054	4.5:
WELL CARE HOME HEALTH OF PIEDMONT, INC. 320 SEAGLE STREET, SUITE 200 HUNTERSVILLE, NC 28078	4.5:
BAYADA HOME HEALTH CARE INC 805 TRADE STREET NW SUITE 103 CONCORD, NC 28027	4.5:
LAKE NORMAN HOME HEALTH 142 S CARDIGAN WAY SUITE D-1 MOORESVILLE, NC 28117	4.5:
BAYADA HOME HEALTH CARE, INC 103 DORSETT DRIVE SUITE 300 SALISBURY, NC 28144	4.5:
CENTERWELL HOME HEALTH 1985 TATE BLVD SE SUITE 303 HICKORY, NC 28602	4.5:
GUARDIAN HOME HEALTH 100 MAIN AVENUE NW SUITE 200 HICKORY, NC 28601	4.5:
AMEDISYS HOME HEALTH CARE 1630 LIBERTY DRIVE SUITE 100 THOMASVILLE, NC 27360	4.5:
NEIGHBORS CARE HOME HEALTH AGENCY, AN AMEDISYS CO 1645 JA COCHRAN BYPASS SUITE 1 CHESTER, SC 29706	5:
WELL CARE HOME HEALTH OF THE TRIAD INC 146 DORNACH WAY ADVANCE, NC 27006	5:
CENTERWELL HOME HEALTH 11111 CARMEL COMMONS BLVD SUITE 350-B CHARLOTTE, NC 28226	-:
INTERIM HEALTHCARE OF THE TRIA 200 1ST AVE NW SUITE 314 HICKORY, NC 28601	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst)	Raleigh, NC (best, worst)
Durham, NC (best, worst)	Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst)	Fayetteville, NC (best, worst)
Asheville, NC (best, worst)	Concord, NC (best, worst)
Wilmington, NC (best, worst)	Hickory, NC (best, worst)
Gastonia, NC (best, worst)	High Point, NC (best, worst)
Cary, NC (best, worst)	Burlington, NC (best, worst)
Greenville, NC (best, worst)	Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst)	Rocky Mount, NC (best, worst)
Apex, NC (best, worst)	Huntersville, NC (best, worst)