ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA: Ratings, Survey Results, and Analysis

The Most Important Data about ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 87% of its customers. This is HIGHER than the national average. The percentage of patients who gave ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/18/1992. The agency costs LESS than the average agency nationally. The agency serves 44 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

DTC Performance for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA.

Home Health Care Services

ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA provides home health care services in these zip codes.

28701 28704 28709 28710 28711 28712 28715 28718 28722 28724 28726 28727 28728 28729 28730 28731 28732 28735 28739 28742 28747 28748 28753 28756 28757 28758 28759 28766 28768 28770 28772 28773 28778 28782 28787 28790 28791 28792 28793 28801 28803 28804 28805 28806

Performance Measures for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA to the national results for similar facilities.