BJC HOME CARE SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 86%
670 MASON RIDGE CENTER DRIVE, STE 300 SAINT LOUIS, MO 63141
314-362-0200
Data date: Jan 17, 2024
The Most Important Data about BJC HOME CARE SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BJC HOME CARE SERVICES is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave BJC HOME CARE SERVICES a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/01/1988. The agency costs LESS than the average agency nationally. The agency serves 248 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BJC HOME CARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BJC HOME CARE SERVICES
Data as of Jan 17, 2024
Address:
670 MASON RIDGE CENTER DRIVE, STE 300
SAINT LOUIS, MO 63141
Medicare Provider Number: 267276
Participating in Medicare Since: September 01, 1988
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 92%
DTC Performance for BJC HOME CARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for BJC HOME CARE SERVICES.
Home Health Care Services
BJC HOME CARE SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for BJC HOME CARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by BJC HOME CARE SERVICES
BJC HOME CARE SERVICES provides home health care services in these zip codes.
60022 62001 62002 62009 62010 62012 62014 62018 62021 62022 62024 62025 62028 62034 62035 62037 62040 62046 62048 62052 62059 62060 62061 62062 62063 62067 62084 62087 62088 62090 62095 62097 62201 62202 62203 62204 62205 62206 62207 62208 62220 62221 62222 62223 62225 62226 62230 62232 62234 62236 62239 62240 62243 62246 62249 62254 62258 62260 62264 62265 62269 62281 62285 62289 62293 62294 62298 62418 62538 62685 62863 62948 63005 63010 63011 63012 63013 63015 63016 63017 63019 63020 63021 63023 63025 63026 63028 63030 63031 63033 63034 63036 63037 63038 63039 63040 63041 63042 63043 63044 63045 63048 63049 63050 63051 63052 63053 63055 63056 63060 63061 63068 63069 63070 63071 63072 63073 63074 63077 63079 63080 63084 63087 63088 63089 63090 63091 63101 63102 63103 63104 63105 63106 63107 63108 63109 63110 63111 63112 63113 63114 63115 63116 63117 63118 63119 63120 63121 63122 63123 63124 63125 63126 63127 63128 63129 63130 63131 63132 63133 63134 63135 63136 63137 63138 63139 63140 63141 63143 63144 63145 63146 63147 63301 63302 63303 63304 63332 63341 63343 63348 63357 63362 63363 63365 63366 63367 63368 63369 63373 63376 63379 63380 63383 63385 63386 63389 63390 63453 63601 63621 63622 63623 63624 63626 63627 63628 63630 63631 63633 63637 63640 63645 63648 63650 63651 63653 63656 63660 63663 63664 63670 63673 63851 64055 64138 64503 65013 65014 65041 65066 65441 65443 65446 65449 65453 65456 65535 65559 65560 65565 65566 65586 65606 65619 66106 72544 74033
Performance Measures for BJC HOME CARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 92.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 67.7% |
How Often Patients Got Better At Walking Or Moving Around | 81.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.4% |
How Often Patients Got Better At Bathing | 83.4% |
How Often Patients' Breathing Improved | 80.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.3% |
Patient Survey Responses for BJC HOME CARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BJC HOME CARE SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with BJC HOME CARE SERVICES
These are the doctors who are affiliated with BJC HOME CARE SERVICES.
- SUMERA YOUNUS ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- LANCE LANE ( PHYSICIAN ASSISTANT - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- BRETT HERZOG ( MEDICAL ONCOLOGY - WASHINGTON UNIVERSITY )
- KEVIN KONZEN ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY CLINICAL ASSOCIATES )
- JOHANNA HARTLEIN ( NURSE PRACTITIONER - WASHINGTON UNIVERSITY )
- SHABBIR SHAIKH ( INTERNAL MEDICINE )
- BRIAN GRUS ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- BENJAMIN VOSS ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- HEIDI TASTET ( RHEUMATOLOGY - WASHINGTON UNIVERSITY )
- JONATHAN BYRD ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- MOYE MATHEW ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- MARK HOWARD ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- GENA NAPIER ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- JOHN MAYS ( INTERNAL MEDICINE - EMPOWERME REHABILITATION MISSOURI LLC )
- NATHAN MOORE ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- ANDREW GOLD ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- MICHAEL MAUNEY ( THORACIC SURGERY - MISSOURI BAPTIST PHYSICIAN SERVICES LLC )
- JASON WELLEN ( GENERAL SURGERY - WASHINGTON UNIVERSITY )
- CHRISTOPHER SCHENEWERK ( FAMILY PRACTICE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- JEFFREY DRAVES ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- ANNE LYNG HIBBARD ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- SCOTT WASSERSTROM ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY CLINICAL ASSOCIATES - MARYLAND MEDICAL )
- SANDY HAGENE ( NURSE PRACTITIONER - MISSOURI BAPTIST HOSPITAL OF SULLIVAN )
- MICHAEL FULLER ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- ZAMIR EIDELMAN ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- STEVEN HUNT ( COLORECTAL SURGERY (PROCTOLOGY) - WASHINGTON UNIVERSITY )
- GUY CHAMBERS ( INFECTIOUS DISEASE )
- KAORI SAKURAI ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- JEREMY DEFOE ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- ILYA BENDICH ( ORTHOPEDIC SURGERY - WASHINGTON UNIVERSITY )
- ALECIA WELVERS ( NURSE PRACTITIONER - WASHINGTON UNIVERSITY CLINICAL ASSOCIATES - MARYLAND MEDICAL )
- SAMARA MCELROY ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- NIDAL SHAWAHIN ( INTERNAL MEDICINE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- DAVID BAN ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- RICHARD ONEILL ( INTERNAL MEDICINE )
- TARIQ QUADRI ( INTERNAL MEDICINE - ALTON MEMORIAL PHYSICIAN BILLING SERVICES LLC )
- ANDREA HAGEMANN ( GYNECOLOGICAL ONCOLOGY - WASHINGTON UNIVERSITY )
- CHINIYA THAPA ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- GENEVIEVE MATTHEWS ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- MICHAEL BAVLSIK ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- JENNIFER BARBIN ( INTERNAL MEDICINE - MISSOURI BAPTIST HOSPITAL OF SULLIVAN )
- LENISE CUMMINGS VAUGHN ( GERIATRIC MEDICINE - WASHINGTON UNIVERSITY )
- VARUN PURI ( THORACIC SURGERY - WASHINGTON UNIVERSITY PHYSICIANS IN ILLINOIS, INC )
- JAYMIE WOODSMALL ( NURSE PRACTITIONER - PHYSICIAN GROUPS LC )
- SCOTT STARENCHAK ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- NICOLO CABRERA ( INFECTIOUS DISEASE - WASHINGTON UNIVERSITY )
- MATTHEW HAGEMAN ( INTERNAL MEDICINE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- RICHARD HULSEY ( ORTHOPEDIC SURGERY - ORTHOPEDIC ASSOCIATES, LLC )
- YOLANDA BLEDSOE ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- JAMES SCHARFF ( THORACIC SURGERY - MISSOURI BAPTIST PHYSICIAN SERVICES LLC )
- CHELSEA PEARSON ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- WILLIAM BIRENBAUM ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- ADRIANA RAUSEO ACEVEDO ( INFECTIOUS DISEASE - WASHINGTON UNIVERSITY )
- ROGER GUILLEMETTE ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- PAUL LECUYER ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- PATRIK PIPKORN ( OTOLARYNGOLOGY - WASHINGTON UNIVERSITY )
- JOHN HOELSCHER ( INTERNAL MEDICINE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- BRIAN GAGE ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- LINDA SCHULTE ( THORACIC SURGERY - MISSOURI BAPTIST PHYSICIAN SERVICES LLC )
- NAUREEN ALI ( INTERNAL MEDICINE - MISSOURI BAPTIST HOSPITAL OF SULLIVAN )
- TRACY NORFLEET ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- JOHN ELLENA ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- STEPHANIE BAKER ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- ROSS QUINTON ( NURSE PRACTITIONER - PHYSICIAN GROUPS LC )
- THOMAS JACKSON ( INTERNAL MEDICINE - MISSOURI BAPTIST HOSPITAL OF SULLIVAN )
- KAYLENE INAMA ( NURSE PRACTITIONER - WASHINGTON UNIVERSITY )
- ELYSE EVERETT ( NEUROLOGY - WASHINGTON UNIVERSITY )
- SCOTT GROESCH ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY CLINICAL ASSOCIATES - MARYLAND MEDICAL )
- MINDY CARLYON ( NURSE PRACTITIONER - PHYSICIAN GROUPS LC )
- CAROLYN JACHNA ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- CHRISTOPHER LYNCH ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- LILIBETH CAYABYAB LOE ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- RESHMA EUGENE ( FAMILY PRACTICE - PARKLAND HEALTH CENTER )
- JONATHAN BORCHERS ( FAMILY PRACTICE - PARKLAND HEALTH CENTER )
- CRAIG HARMS ( FAMILY PRACTICE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- WILLIAM BOWEN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - WASHINGTON UNIVERSITY CLINICAL ASSOCIATES - MARYLAND MEDICAL )
- JAMIE TUETH ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- REBECCA WIESEHAN ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- MICHELLE KANE ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- DAVID SHAW ( INTERNAL MEDICINE - AMERICAN MULTISPECIALTY GROUP INC )
- RAFAEL DE LA CRUZ ( INFECTIOUS DISEASE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- KRISTEN STABELL ( INTERNAL MEDICINE - ALTON MEMORIAL PHYSICIAN BILLING SERVICES LLC )
- SALMA MANNAN-HILALY ( FAMILY PRACTICE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- MARK GUNBY ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- SUKEPMA GIRI ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- SEAN SMITH ( PHYSICAL MEDICINE AND REHABILITATION - WASHINGTON UNIVERSITY )
- MICHAEL BERK ( ENDOCRINOLOGY - WASHINGTON UNIVERSITY CLINICAL ASSOCIATES )
- NATHAN COBB ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- MARK BELEW ( ORTHOPEDIC SURGERY - PHYSICIAN GROUPS LC )
- EMMANUEL VENKATESAN ( INTERNAL MEDICINE - WASHINGTON UNIVERSITY )
- OMAR BUTT ( MEDICAL ONCOLOGY - WASHINGTON UNIVERSITY )
- DONALD MORRIS ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- NUSAYBA BAGEGNI ( MEDICAL ONCOLOGY - WASHINGTON UNIVERSITY )
- WILLIAM CHAPMAN ( GENERAL SURGERY - WASHINGTON UNIVERSITY )
- MATTHEW BECKERDITE ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- THOMAS DEAR ( FAMILY PRACTICE - PARKLAND HEALTH CENTER )
- NGOZIDILENNA WILKINS ( FAMILY PRACTICE - EMPOWERME REHABILITATION MISSOURI LLC )
- DAVID BROWN ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- JOHN HOFFMAN ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- MICHAEL HENDRIX ( HOSPITALIST - WASHINGTON UNIVERSITY )
- SHUDDHADEB RAY ( CARDIAC SURGERY - WASHINGTON UNIVERSITY )
- RAMSEY HACHEM ( PULMONARY DISEASE - WASHINGTON UNIVERSITY )
- HASHIM RAZA ( INTERNAL MEDICINE - STE GENEVIEVE COUNTY MEMORIAL HOSPITAL )
- MATTHEW SCHOENHERR ( FAMILY PRACTICE - PHYSICIAN GROUPS LC )
- JENNIFER CROUCH ( INTERNAL MEDICINE - PARKLAND HEALTH CENTER )
- DAVID O'NEILL ( FAMILY PRACTICE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- YIING LIN ( GENERAL SURGERY - WASHINGTON UNIVERSITY )
- MICHAEL GUIGNON ( INTERNAL MEDICINE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )
- KELSEY MOON ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- SCOTT KIRKLEY ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- CHARMAINE ANSARI ( INTERNAL MEDICINE - PHYSICIAN GROUPS LC )
- JOSHUA BAKER ( THORACIC SURGERY - MISSOURI BAPTIST PHYSICIAN SERVICES LLC )
- ANGIE HARRIS ( FAMILY PRACTICE - FAIRVIEW HEIGHTS MEDICAL GROUP SC )