ON CALL CARE SERVICES, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1 out of 5): , Patient Recommendation: Not Available%
6444 RAYTOWN TRAFFICWAY 125 RAYTOWN, MO 64133
816-569-5470
Data date: Jan 17, 2024
The Most Important Data about ON CALL CARE SERVICES, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ON CALL CARE SERVICES, INC is 1 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency has been participating in Medicare since 12/02/2008. The agency costs LESS than the average agency nationally. The agency serves 53 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ON CALL CARE SERVICES, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ON CALL CARE SERVICES, INC
Data as of Jan 17, 2024
Address:
6444 RAYTOWN TRAFFICWAY 125
RAYTOWN, MO 64133
Medicare Provider Number: 267620
Participating in Medicare Since: December 02, 2008
Ownership Type: PROPRIETARY
Cost compared to national average: 89%
DTC Performance for ON CALL CARE SERVICES, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for ON CALL CARE SERVICES, INC.
Home Health Care Services
ON CALL CARE SERVICES, INC offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
|
|
Ratings for ON CALL CARE SERVICES, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 1: |
| HHCAHPS Survey Summary Star Rating |
Not Available |
| Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
| Star Rating For Health Team Communicated Well With Them |
Not Available |
| Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
| Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by ON CALL CARE SERVICES, INC
ON CALL CARE SERVICES, INC provides home health care services in these zip codes.
64012 64014 64015 64029 64030 64050 64052 64053 64054 64055 64056 64057 64058 64063 64064 64068 64081 64082 64086 64105 64106 64108 64109 64110 64111 64113 64114 64116 64117 64118 64119 64120 64123 64124 64125 64126 64127 64128 64129 64130 64131 64132 64133 64134 64136 64137 64138 64139 64150 64151 64152 64155 64157
Performance Measures for ON CALL CARE SERVICES, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.1% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 57.1% |
| How Often Patients Got Better At Walking Or Moving Around | 52% |
| How Often Patients Got Better At Getting In And Out Of Bed | 55.8% |
| How Often Patients Got Better At Bathing | 56.1% |
| How Often Patients' Breathing Improved | 47.9% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 54% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for ON CALL CARE SERVICES, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ON CALL CARE SERVICES, INC to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | Not Available% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | Not Available% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | Not Available% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | Not Available% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | Not Available% (Nat: 78%) Lower |
Medical Professionals Associated with ON CALL CARE SERVICES, INC
These are the doctors who are affiliated with ON CALL CARE SERVICES, INC.
