The Worst Home Health Care Agencies in Vernon, Connecticut

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Vernon, Connecticut

There are 65 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Vernon, Connecticut.)

Name 5-Star Quality of Care Rating
NURSING SERVICES INC
21 HIGH ST
EAST HARTFORD, CT 06118
1:
RADIANCE HOME HEALTH CARE INC
10 CENTER STREET SUITE 302
CHICOPEE, MA 01013
1:
HEALTHPOINT HOMECARE SERVICES LLC
140 HIGH STREET, SUITE 100
SPRINGFIELD, MA 01105
1.5:
EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC
155 MAPLE STREET, SUITE 409
SPRINGFIELD, MA 01105
1.5:
AVERY HEIGHTS HOME HEALTH AGENCY
705 NEW BRITAIN AVE
HARTFORD, CT 06106
1.5:
A BETTER LIFE HOMECARE LLC
20 MAPLE STREET, FLOOR 2
SPRINGFIELD, MA 01103
1.5:
BETTER HEALTHCARE SOLUTIONS LLC
55 STATE STREET, SUITE 203
SPRINGFIELD, MA 01103
1.5:
KEEPMEHOME
1340 WORTHINGTON RIDGE
BERLIN, CT 06037
1.5:
ALLIED HEALTH SYSTEMS LLC
1145 MAIN ST. STE 221
SPRINGFIELD, MA 01103
2:
SPECTRUM HHC
770 CONVERSE STREET
LONGMEADOW, MA 01106
2:
ADVANCED HOME HEALTH CARE AGENCY, INC
104 PARK ROAD
WEST HARTFORD, CT 06119
2:
FRANCISCAN HOME CARE AND HOSPICE CARE
267 FINCH AVE
MERIDEN, CT 06450
2:
TOUCHPOINTS AT HOME
1838 SILAS DEANE HIGHWAY
ROCKY HILL, CT 06067
2.5:
INTERIM HEALTHCARE OF HARTFORD
231 FARMINGTON AVE
FARMINGTON, CT 06032
2.5:
AMERICAN HOME HEALTH, INC
567 NEW PARK AVENUE
WEST HARTFORD, CT 06110
2.5:
METROCARE OF SPRINGFIELD HOMECARE INC
125 LIBERTY STREET, SUITE 402
SPRINGFIELD, MA 01103
2.5:
INTERNATIONAL HEALTH SOLUTIONS
795 WORCESTER ST
SPRINGFIELD, MA 01151
2.5:
MCLEAN HOME CARE AND HOSPICE
75 GREAT POND RD
SIMSBURY, CT 06070
3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT
8 KEYNOTE DRIVE
VERNON, CT 06066
3:
CAPUANO HOME HEALTH CARE INC
265 BENTON DRIVE # 201
EAST LONGMEADOW, MA 01028
3:
ENCOMPASS HEALTH HOME HEALTH
487 HOLYOKE STREET, SUITE 1
LUDLOW, MA 01056
3:
HOLYOKE VISITING NURSE ASSOC
575 BEECH STREET
HOLYOKE, MA 01040
3:
ATHENA HOME HEALTH & HOSPICE
135 SOUTH ROAD
FARMINGTON, CT 06032
3:
EXCEL HOME CARE SERVICES INC
4 STONY HILL ROAD
WILBRAHAM, MA 01095
3:
HARTFORD HEALTHCARE AT HOME
1 NORTHWESTERN DRIVE SUITE 101
BLOOMFIELD, CT 06002
3:
OVERLOOK VISITING NURSE ASSOCIATION INC
88 MASONIC ROAD
CHARLTON, MA 01507
3:
ENHABIT HOME HEALTH
2080 SILAS DEANE HWY, 2ND FL
ROCKY HILL, CT 06067
3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM
117 MAIN STREET
MIDDLETOWN, CT 06457
3:
BRISTOL HOSPITAL HOME CARE AGENCY
32 VALLEY STREET, STE D,
BRISTOL, CT 06010
3.5:
COMFORT PLUS CAREGIVERS LLC
264 NORTH MAIN STREET, SUITE 7
EAST LONGMEADOW, MA 01028
3.5:
MASTERS IN HOME CARE, LLC
40 COLD SPRING ROAD
ROCKY HILL, CT 06067
3.5:
NURSES AT HOME INC
1251 SOUTH MAIN STREET
MIDDLETOWN, CT 06457
3.5:
BAYSTATE HOME HEALTH
30 CAPITAL DRIVE, STE A
W SPRINGFIELD, MA 01089
3.5:
INFINITY HOMECARE SERVICES, LLC
653 MAIN STREET
PLANTSVILLE, CT 06479
3.5:
ENLIVEN HOME HEALTH
2189 SILAS DEANE HWY, SUITE 7
ROCKY HILL, CT 06067
3.5:
AMEDISYS HOME HEALTH CARE
67 HUNT STREET, SUITE 100 & 117
AGAWAM, MA 01001
4:
TRINITY HEALTH OF NEW ENGLAND AT HOME
76 BATTERSON PARK ROAD
FARMINGTON, CT 06032
4:
TRINITY HEALTH OF NEW ENGLAND AT HOME
200 HILLSIDE CIRCLE, SUITE 2
W SPRINGFIELD, MA 01089
4:
CENTERWELL HOME HEALTH
30 STANFORD DRIVE
FARMINGTON, CT 06032
4.5:
CARETENDERS
330 WHITNEY AVE, SUITE 450
HOLYOKE, MA 01040
4.5:
BERLIN VISITING NURSE ASSOCIATION
240 KENSINGTON RD
BERLIN, CT 06037
4.5:
GLOBAL HORIZON HOME CARE
2 BARNARD LANE
BLOOMFIELD, CT 06002
4.5:
PATIENT CARE
400 CAPITAL BOULEVARD, STE 103
ROCKY HILL, CT 06067
5:
UNISON HOME CARE SERVICES
700 W JOHNSON AVE, STE 114
CHESHIRE, CT 06410
-:
MEDICAL MANAGEMENT PLUS LLC
1233 SILAS DEANE HWY, 2RD FLOOR
WETHERSFIELD, CT 06109
-:
RMG HOME CARE INC
11-15 SANDERSDALE ROAD
SOUTHBRIDGE, MA 01550
-:
WESTERN MASS HOME HEALTH SERVICES INC
155 MAPLE STREET, SUITE 204
SPRINGFIELD, MA 01105
-:
LIFESTREAM HEALTHCARE ALLIANCE, LLC
50 ELM ST. UNIT B
SOUTHBRIDGE, MA 01550
-:
STAFF MATES HOMECARE
5 WEST MAIN STREET
HEBRON, CT 06248
-:
BRIDGE2 HOMECARE LLC
120 MAPLE STREET, SUITE 302
SPRINGFIELD, MA 01103
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst) Hartford, CT (best, worst)
New Haven, CT (best, worst) Norwich, CT (best, worst)
Waterbury, CT (best, worst) Danbury, CT (best, worst)
Stamford, CT (best, worst) Norwalk, CT (best, worst)
New Britain, CT (best, worst) Bristol, CT (best, worst)
Meriden, CT (best, worst) West Haven, CT (best, worst)
Milford, CT (best, worst) Milford city , CT (best, worst)
Middletown, CT (best, worst) Shelton, CT (best, worst)
Torrington, CT (best, worst) Naugatuck, CT (best, worst)
New London, CT (best, worst) Ansonia, CT (best, worst)