HARTFORD HEALTHCARE AT HOME: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3 out of 5): , Patient Recommendation: 85%

 1 NORTHWESTERN DRIVE SUITE 101 BLOOMFIELD, CT 06002

  860-249-4862

Data date: Jan 17, 2024

The Most Important Data about HARTFORD HEALTHCARE AT HOME

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for HARTFORD HEALTHCARE AT HOME is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave HARTFORD HEALTHCARE AT HOME a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 315 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about HARTFORD HEALTHCARE AT HOME, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on HARTFORD HEALTHCARE AT HOME

Data as of Jan 17, 2024

Address:

1 NORTHWESTERN DRIVE SUITE 101

BLOOMFIELD, CT 06002

Click for Map

The Best Home Health Agencies around BLOOMFIELD

The Worst Home Health Agencies around BLOOMFIELD

Medicare Provider Number: 77041

Participating in Medicare Since: July 01, 1966

Ownership Type: VOLUNTARY NON-PROFIT - OTHER

Cost compared to national average: 99%

DTC Performance for HARTFORD HEALTHCARE AT HOME

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for HARTFORD HEALTHCARE AT HOME.

Home Health Care Services

HARTFORD HEALTHCARE AT HOME offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for HARTFORD HEALTHCARE AT HOME

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 4:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by HARTFORD HEALTHCARE AT HOME

HARTFORD HEALTHCARE AT HOME provides home health care services in these zip codes.

06001 06002 06006 06010 06011 06013 06016 06018 06019 06020 06021 06022 06023 06025 06026 06028 06029 06030 06031 06032 06033 06034 06035 06037 06039 06040 06041 06042 06043 06045 06050 06051 06052 06053 06057 06058 06059 06060 06061 06062 06063 06064 06065 06066 06067 06070 06071 06072 06073 06074 06075 06076 06077 06078 06079 06081 06082 06083 06084 06085 06088 06089 06090 06091 06092 06093 06094 06095 06096 06098 06101 06102 06103 06104 06105 06106 06107 06108 06109 06110 06111 06112 06114 06115 06117 06118 06119 06120 06126 06128 06129 06131 06134 06137 06160 06226 06230 06231 06232 06233 06234 06235 06237 06238 06239 06241 06242 06243 06244 06246 06247 06248 06249 06250 06254 06255 06256 06258 06259 06260 06262 06263 06264 06265 06266 06267 06268 06277 06278 06279 06280 06281 06282 06320 06330 06331 06332 06333 06334 06335 06336 06338 06339 06340 06350 06351 06353 06354 06355 06357 06359 06360 06365 06370 06371 06372 06373 06374 06375 06376 06377 06378 06379 06380 06382 06383 06384 06385 06387 06389 06401 06403 06405 06408 06409 06410 06412 06413 06414 06415 06416 06417 06418 06419 06420 06422 06423 06424 06426 06437 06438 06439 06440 06441 06442 06443 06444 06447 06450 06451 06455 06456 06457 06460 06461 06467 06468 06469 06470 06471 06472 06473 06475 06477 06478 06479 06480 06481 06482 06483 06484 06487 06488 06489 06492 06494 06498 06501 06503 06510 06511 06512 06513 06514 06515 06516 06517 06518 06519 06524 06525 06601 06604 06605 06606 06607 06608 06610 06611 06612 06614 06615 06701 06702 06703 06704 06705 06706 06708 06710 06712 06716 06720 06721 06750 06751 06754 06756 06758 06759 06762 06763 06770 06776 06777 06778 06779 06781 06782 06783 06786 06787 06790 06791 06795 06796 06798 06807 06811 06820 06824 06825 06829 06830 06831 06838 06840 06850 06851 06853 06854 06855 06870 06878 06880 06883 06890 06896 06897 06901 06902 06903 06905 06906 06907

Performance Measures for HARTFORD HEALTHCARE AT HOME

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 79%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 72.6%
How Often Patients Got Better At Walking Or Moving Around 82%
How Often Patients Got Better At Getting In And Out Of Bed 84.8%
How Often Patients Got Better At Bathing 85.4%
How Often Patients' Breathing Improved 92.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 78.2%
How Often Home Health Patients Had To Be Admitted To The Hospital 15%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 14.1%

Patient Survey Responses for HARTFORD HEALTHCARE AT HOME

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARTFORD HEALTHCARE AT HOME to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 90% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 86% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 80% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 85% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 82% (Nat: 78%)
Higher

Medical Professionals Associated with HARTFORD HEALTHCARE AT HOME

These are the doctors who are affiliated with HARTFORD HEALTHCARE AT HOME.

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