ENCOMPASS HEALTH HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 89%
487 HOLYOKE STREET, SUITE 1 LUDLOW, MA 01056
413-610-2324
Data date: Jan 17, 2024
The Most Important Data about ENCOMPASS HEALTH HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ENCOMPASS HEALTH HOME HEALTH is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave ENCOMPASS HEALTH HOME HEALTH a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 03/23/2015. The agency costs MORE than the average agency nationally. The agency serves 153 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ENCOMPASS HEALTH HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ENCOMPASS HEALTH HOME HEALTH
Data as of Jan 17, 2024
Address:
487 HOLYOKE STREET, SUITE 1
LUDLOW, MA 01056
Medicare Provider Number: 227611
Participating in Medicare Since: March 23, 2015
Ownership Type: PROPRIETARY
Cost compared to national average: 106%
DTC Performance for ENCOMPASS HEALTH HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ENCOMPASS HEALTH HOME HEALTH.
Home Health Care Services
ENCOMPASS HEALTH HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ENCOMPASS HEALTH HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by ENCOMPASS HEALTH HOME HEALTH
ENCOMPASS HEALTH HOME HEALTH provides home health care services in these zip codes.
01001 01002 01004 01005 01007 01009 01010 01013 01020 01021 01022 01027 01028 01030 01031 01033 01034 01035 01036 01037 01038 01039 01040 01053 01054 01056 01057 01060 01062 01066 01068 01069 01071 01073 01074 01075 01077 01079 01080 01081 01082 01083 01085 01086 01088 01089 01090 01092 01093 01095 01096 01101 01103 01104 01105 01106 01107 01108 01109 01116 01118 01119 01128 01129 01151 01301 01302 01331 01337 01341 01342 01351 01364 01366 01370 01373 01375 01376 01420 01430 01436 01440 01452 01453 01462 01468 01473 01475 01501 01503 01504 01505 01506 01507 01508 01510 01515 01516 01518 01519 01520 01521 01522 01523 01524 01527 01529 01531 01532 01534 01535 01536 01537 01540 01541 01542 01543 01545 01550 01560 01561 01562 01564 01566 01568 01569 01570 01571 01581 01583 01585 01588 01590 01602 01603 01604 01605 01606 01607 01608 01609 01610 01611 01612 01740 01747 01749 01752 01756 01757 01772 01810 10103
Performance Measures for ENCOMPASS HEALTH HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 72.5% |
How Often Patients Got Better At Walking Or Moving Around | 83.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.9% |
How Often Patients Got Better At Bathing | 85.3% |
How Often Patients' Breathing Improved | 84.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 86.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.7% |
Patient Survey Responses for ENCOMPASS HEALTH HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ENCOMPASS HEALTH HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with ENCOMPASS HEALTH HOME HEALTH
These are the doctors who are affiliated with ENCOMPASS HEALTH HOME HEALTH.
- BART SOAR ( INTERNAL MEDICINE - CD PRACTICE ASSOCIATES INC )
- PETER DAIN ( INTERNAL MEDICINE - CH SPECIALTY SERVICES MA PC )
- GARY BLANCHARD ( INTERNAL MEDICINE - SAINT VINCENT PHYSICIAN SERVICES INC )
- YONGHYUN LEE ( INTERNAL MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )
- LAURI TOOHEY ( NURSE PRACTITIONER - RELIANT MEDICAL GROUP INC )
- EMILY ROBINSON ( NURSE PRACTITIONER - FIRST CHOICE COMMUNITY MEDICAL SERVICES PC )
- MICHAEL HAKIM ( INTERNAL MEDICINE )
- TRACY RAMOS ( NURSE PRACTITIONER - FIRST CHOICE COMMUNITY MEDICAL SERVICES PC )
- SARAH MCGEE ( INTERNAL MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )
- JULIE GIL ( NURSE PRACTITIONER - UMASS MEMORIAL MEDICAL GROUP INC )
- SHAUKAT MATIN ( INTERNAL MEDICINE - SHIFA COMPREHENSIVE HEALTH CENTER )
- KOUTA ITO ( INTERNAL MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )
- STEPHEN ANDERSON ( INTERNAL MEDICINE )
- MAY AWKAL ( INTERNAL MEDICINE - AM MEDICAL PC )
- JENNIE GARVER ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- LENKA DRAHORADOVA ( NURSE PRACTITIONER - UMASS MEMORIAL MEDICAL GROUP INC )
- MICHAEL OSULLIVAN ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- SABRINA COUTURE ( NURSE PRACTITIONER - RELIANT MEDICAL GROUP INC )
- JANINE JONES ( NURSE PRACTITIONER - FIRST CHOICE COMMUNITY MEDICAL SERVICES PC )
- ARMINDER SINGH ( INTERNAL MEDICINE )
- DANIEL OLEARY ( INTERNAL MEDICINE )
- ANDREW LEHMAN ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- TYLER BRANCO ( PHYSICIAN ASSISTANT - BAYSTATE MEDICAL PRACTICES INC )
- GINO MERCADANTE ( INTERNAL MEDICINE )
- FRANCIS CROKE ( INTERNAL MEDICINE )
- TERESA SVART ( NURSE PRACTITIONER - RIVERBEND MEDICAL GROUP INC )
- TAMMY VARGAS ( FAMILY PRACTICE - SAINT VINCENT PHYSICIAN SERVICES INC )
- FRANCIS MURRAY ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- LINDA SCHOONOVER ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- JOHN PELUSO ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- MIRIAM BUCKBERG ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- SANGEETA KUMAR ( INTERNAL MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )
- MORRIS LAINER ( INTERNAL MEDICINE - WESTERN MASS PHYSICIAN ASSOCIATES INC )
- JOHN GLOGOWSKI ( NURSE PRACTITIONER - WESTERN MASS PHYSICIAN ASSOCIATES INC )
- SUSAN GEORGE ( INTERNAL MEDICINE - PARTNERS IN INTERNAL MEDICINE PC )
- ALEXANDER BROTHERS ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- SCOTT BARNETT ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- CRAIG KANNEL ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- STEPHEN SMITH ( FAMILY PRACTICE - RELIANT MEDICAL GROUP INC )
- KARTHIK GUNACHELVAN ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- ELAM SAFI ( INTERNAL MEDICINE - HEALTH-MD URGENT CARE )
- DENNIS MURPHY ( INTERNAL MEDICINE - GROVE MEDICAL ASSOCIATES PC )
- STEPHEN KELLY ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- EUGENE BOSS ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- DARREN ONEILL ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- JOHN BEDFORD ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- BARBARA MASLEY ( INTERNAL MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )
- ERIKA ZIMMONS ( GERIATRIC MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )