BAYSTATE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 89%
30 CAPITAL DRIVE, STE A W SPRINGFIELD, MA 01089
413-781-5070
Data date: Jan 17, 2024
The Most Important Data about BAYSTATE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BAYSTATE HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave BAYSTATE HOME HEALTH a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 84 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BAYSTATE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BAYSTATE HOME HEALTH
Data as of Jan 17, 2024
Address:
30 CAPITAL DRIVE, STE A
W SPRINGFIELD, MA 01089
Medicare Provider Number: 227011
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 94%
DTC Performance for BAYSTATE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for BAYSTATE HOME HEALTH.
Home Health Care Services
BAYSTATE HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for BAYSTATE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by BAYSTATE HOME HEALTH
BAYSTATE HOME HEALTH provides home health care services in these zip codes.
01001 01002 01003 01005 01007 01008 01009 01010 01011 01013 01014 01020 01021 01022 01026 01027 01028 01029 01030 01031 01032 01033 01034 01035 01036 01037 01038 01039 01040 01050 01053 01056 01057 01060 01061 01062 01069 01070 01071 01073 01075 01077 01079 01080 01081 01082 01083 01085 01086 01088 01089 01090 01092 01094 01095 01096 01097 01098 01101 01102 01103 01104 01105 01106 01107 01108 01109 01116 01118 01119 01128 01129 01138 01139 01151 01199 01223 01253 01366 01506 01521 01531 01535 01585
Performance Measures for BAYSTATE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 68.9% |
How Often Patients Got Better At Walking Or Moving Around | 83.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.8% |
How Often Patients Got Better At Bathing | 87.1% |
How Often Patients' Breathing Improved | 87.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 78.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.2% |
Patient Survey Responses for BAYSTATE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYSTATE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with BAYSTATE HOME HEALTH
These are the doctors who are affiliated with BAYSTATE HOME HEALTH.
- RONALD BEAUZILE ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ROBERT COWAN ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- TARANG JETHWA ( FAMILY PRACTICE - RIVERBEND MEDICAL GROUP INC )
- BART SOAR ( INTERNAL MEDICINE - CD PRACTICE ASSOCIATES INC )
- SIAVASH SAADAT ( THORACIC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- MARK BIGDA ( INTERNAL MEDICINE - MANHAN INTERNAL MEDICINE PC )
- RAMACHANDRAN KUPPUSWAMY ( HOSPITALIST - BAYSTATE MEDICAL PRACTICES INC )
- JOSE VINAGRE ( INTERNAL MEDICINE - ORCHARD MEDICAL ASSOCIATES LLC )
- CHARLES WESTON ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- JACQUES TOWNSEND ( GENERAL SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- AKINYELE LOVELACE ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- AMANDA KRAVETZ ( VASCULAR SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- DIANNE LAVOIE ( PHYSICIAN ASSISTANT - BAYSTATE MEDICAL PRACTICES INC )
- MUHAMMAD GUL ( ADDICTION MEDICINE )
- MEGAN CHARTIER ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- RHIANNA LAJOIE ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- KIMBERLY BROWNE MARTIN ( ENDOCRINOLOGY - ENDOCRINE ASSOCIATES OF WESTERN MASS, P.C. )
- ANDREW WETSTONE ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SAMANTHA HILL ( PHYSICIAN ASSISTANT - BAYSTATE MEDICAL PRACTICES INC )
- SARAH LYNAUGH ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- LANCE REYNOLDS ( INTERNAL MEDICINE - FAMILY MEDICINE ASSOCIATES )
- MICHAEL HAKIM ( INTERNAL MEDICINE )
- DENNIS OH ( NEUROSURGERY - BAYSTATE MEDICAL PRACTICES INC )
- KELLY TYLER ( COLORECTAL SURGERY (PROCTOLOGY) - BAYSTATE MEDICAL PRACTICES INC )
- KAYLA ALIENGENA ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- SAAD USMANI ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- TYLOR VAILLANCOURT ( NURSE PRACTITIONER - CARING HEALTH CENTER, INC )
- KEVIN EPSTEIN ( INTERNAL MEDICINE - ORCHARD MEDICAL ASSOCIATES LLC )
- DAVID DEATON ( CARDIAC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- RICHARD OGBUJI ( NEUROSURGERY - BAYSTATE MEDICAL PRACTICES INC )
- FREDERICK TORIO ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SHAUKAT MATIN ( INTERNAL MEDICINE - SHIFA COMPREHENSIVE HEALTH CENTER )
- GARY JACOBSON ( FAMILY PRACTICE - BAYSTATE MEDICAL PRACTICES INC )
- STEPHEN ANDERSON ( INTERNAL MEDICINE )
- MAY AWKAL ( INTERNAL MEDICINE - AM MEDICAL PC )
- ROSETTE ODULIO ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- PATRICK BOYCE ( INTERNAL MEDICINE - CD PRACTICE ASSOCIATES INC )
- BARRY IZENSTEIN ( ENDOCRINOLOGY - FAIRWAY PHYSICAL THERAPY LLC )
- MELONIE KALNENIEKS ( PHYSICIAN ASSISTANT - RIVERBEND MEDICAL GROUP INC )
- JENNIE GARVER ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- MICHAEL OSULLIVAN ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- LORI TILDEN-SMITH ( PHYSICIAN ASSISTANT - CHESTNUT MEDICAL ASSOCIATES, INC )
- RITIKA BHATT ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SARAH BASHIRUDDIN ( INTERNAL MEDICINE - FAMILY MEDICINE ASSOCIATES )
- DAVID FANTI ( INTERNAL MEDICINE - CHESTNUT MEDICAL ASSOCIATES, INC )
- KATIE NASON ( THORACIC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- ARMINDER SINGH ( INTERNAL MEDICINE )
- PHYLLIS OWUSU GRIFFIN ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- DENNIES CUEVAS RIVERA ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- IRA NATHANSON ( FAMILY PRACTICE - BAYSTATE MEDICAL PRACTICES INC )
- CHRISTINA HAYFRON BENJAMIN ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- ASHLEY ROSATI ( NURSE PRACTITIONER - RIVERBEND MEDICAL GROUP INC )
- HOWARD RO ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- ANDREW LEHMAN ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- HEATHER MCCARTHY ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- MARK SKALSKI ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- GINO MERCADANTE ( INTERNAL MEDICINE )
- HELENA GABRIEL ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- CLAUDIA HILL ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- JOANNA PREIBISZ ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ANDREW MOSKOVITZ ( PEDIATRIC MEDICINE - CD PRACTICE ASSOCIATES INC )
- GLEN BOMBARDIER ( INTERNAL MEDICINE )
- ZHONGMO YU ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- EDWARD RYTER ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- RONALD LEOMBRUNO ( FAMILY PRACTICE - BAYSTATE MEDICAL PRACTICES INC )
- MOLLY SULLIVAN ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- ANDREW FAY ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- DANIEL FISH ( COLORECTAL SURGERY (PROCTOLOGY) - BAYSTATE MEDICAL PRACTICES INC )
- ALICJA ZALEWSKI ( GENERAL SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- FRANCIS MURRAY ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- MICHELLE BARNETT ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- LINDA SCHOONOVER ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- HILARY HAYDEN-MORYL ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- SARAH LAKE ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- JOHN PELUSO ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- CONNIE LEUNG ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- KELLY WANAMAKER ( THORACIC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- MORRIS LAINER ( INTERNAL MEDICINE - WESTERN MASS PHYSICIAN ASSOCIATES INC )
- SMITHA IYER ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ZIAD KUTAYLI ( COLORECTAL SURGERY (PROCTOLOGY) - BAYSTATE MEDICAL PRACTICES INC )
- MATTHEW KRONICK ( VASCULAR SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- ALEXANDER BROTHERS ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- RODRIGO SALAZAR ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- PETER DRENNAN ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- SCOTT BARNETT ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- MEGHAN PROVOST ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- CRAIG KANNEL ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- JULIUS BRECHT ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- LAURIE BUTLER ( PHYSICIAN ASSISTANT - BAYSTATE MEDICAL PRACTICES INC )
- SPENCER HALLER ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- HYUN YOUNG PARK ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- NICOLA SUMOROK ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ANDREW BALDER ( INTERNAL MEDICINE - CITY OF SPRINGFIELD )
- SUZANNE JOREY ( INTERNAL MEDICINE - CHESTNUT MEDICAL ASSOCIATES, INC )
- NILOUFAR SHOUSHTARI ( INTERNAL MEDICINE - VALLEY MEDICAL GROUP PC )
- JEFFREY COSSIN ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- JOHN TSONGALIS ( PEDIATRIC MEDICINE - CD PRACTICE ASSOCIATES INC )
- KARTHIK GUNACHELVAN ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- JOSEPH LELLMAN ( ORTHOPEDIC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- MICHAEL STAROPOLI ( PHYSICIAN ASSISTANT - RIVERBEND MEDICAL GROUP INC )
- ROGER BENEITONE ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SVITLANA GIRENKO ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ANDREA LEGER ( NURSE PRACTITIONER - CHESTNUT MEDICAL ASSOCIATES, INC )
- ELAM SAFI ( INTERNAL MEDICINE - HEALTH-MD URGENT CARE )
- MARIO LYSSE ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SHERYL DERDERIAN ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- ATUL SORENG ( FAMILY PRACTICE - BAYSTATE MEDICAL PRACTICES INC )
- BOOKER BUSH ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ANTONE CRUZ ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- STEPHEN KELLY ( ORTHOPEDIC SURGERY - NEW ENGLAND ORTHOPEDIC SURGEONS )
- MARC NORRIS ( VASCULAR SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- YIMING CHING ( VASCULAR SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- TOVY KAMINE ( GENERAL SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- EUGENE BOSS ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- TALAL KHAN ( INTERNAL MEDICINE - PERSONAL PRIMARY CARE AND WEIGHT MANAGEMENT, LLC )
- DARREN ONEILL ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- ANAND KANJOLIA ( INTERNAL MEDICINE )
- LINA PARRA JARAMILLO ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- ANTHONY ROUSOU ( CARDIAC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- CARY DASH ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- ANNE SHAIN ( INTERNAL MEDICINE - RIVERBEND MEDICAL GROUP INC )
- JOANNA CICHON ( INTERNAL MEDICINE - WESTERN MASS PHYSICIAN ASSOCIATES INC )
- MATTHEW DELUZIO ( THORACIC SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- KHALED ABDELKADER ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SANJEEVAN RANDHAWA ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- SARAH O'SHEA ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- JASON FRANCONERI ( PHYSICIAN ASSISTANT - BAYSTATE MEDICAL PRACTICES INC )
- EDWARD KELLY ( GENERAL SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- JOHN BEDFORD ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- JULIE ABERT ( NURSE PRACTITIONER - BAYSTATE MEDICAL PRACTICES INC )
- JOHN MCCANN ( HEMATOLOGY/ONCOLOGY - BAYSTATE MEDICAL PRACTICES INC )
- AZAD JABIEV ( GENERAL SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- KENZI HOLDEN ( PHYSICIAN ASSISTANT - BAYSTATE MEDICAL PRACTICES INC )
- NEAL HADRO ( VASCULAR SURGERY - BAYSTATE MEDICAL PRACTICES INC )
- KATHERINE WATERMAN ( NURSE PRACTITIONER - CHESTNUT MEDICAL ASSOCIATES, INC )
- VINCENT MARIANO ( HOSPITALIST - BAYSTATE MEDICAL PRACTICES INC )
- SOWMYA THADISINA ( FAMILY PRACTICE - RIVERBEND MEDICAL GROUP INC )
- IZABELA KRAKOWIAK COLASACCO ( INTERNAL MEDICINE - SPRINGFIELD MEDICAL ASSOCIATES, INC. )
- KIMBERLY BUCKNOR ( INTERNAL MEDICINE - BAYSTATE MEDICAL PRACTICES INC )
- HAZEL MARECKI ( VASCULAR SURGERY - BAYSTATE MEDICAL PRACTICES INC )