The Worst Home Health Care Agencies in Waterbury, Connecticut

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Waterbury, Connecticut

There are 124 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Waterbury, Connecticut.)

Name 5-Star Quality of Care Rating
NURSING SERVICES INC
21 HIGH ST
EAST HARTFORD, CT 06118
1:
RADIANCE HOME HEALTH CARE INC
10 CENTER STREET SUITE 302
CHICOPEE, MA 01013
1:
HOME HEALTH PROFESSIONALS NETWORK
2571 WHITNEY AVENUE
HAMDEN, CT 06518
1:
TOTALITY HOME HEALTH CARE AGENCY LLC
546 BOSTON POST ROAD
MILFORD, CT 06460
1.5:
BETTER HEALTHCARE SOLUTIONS LLC
55 STATE STREET, SUITE 203
SPRINGFIELD, MA 01103
1.5:
KEEPMEHOME
1340 WORTHINGTON RIDGE
BERLIN, CT 06037
1.5:
HEALTHPOINT HOMECARE SERVICES LLC
140 HIGH STREET, SUITE 100
SPRINGFIELD, MA 01105
1.5:
AVERY HEIGHTS HOME HEALTH AGENCY
705 NEW BRITAIN AVE
HARTFORD, CT 06106
1.5:
EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC
155 MAPLE STREET, SUITE 409
SPRINGFIELD, MA 01105
1.5:
A BETTER LIFE HOMECARE LLC
20 MAPLE STREET, FLOOR 2
SPRINGFIELD, MA 01103
1.5:
NIGHTINGALE VISITING NURSES OF CONNECTICUT
9 W BROAD STREET, STE 610
STAMFORD, CT 06902
2:
ALLIED HEALTH SYSTEMS LLC
1145 MAIN ST. STE 221
SPRINGFIELD, MA 01103
2:
FRANCISCAN HOME CARE AND HOSPICE CARE
267 FINCH AVE
MERIDEN, CT 06450
2:
SPECTRUM HHC
770 CONVERSE STREET
LONGMEADOW, MA 01106
2:
ADVANCED HOME HEALTH CARE AGENCY, INC
104 PARK ROAD
WEST HARTFORD, CT 06119
2:
TOUCHPOINTS AT HOME
1838 SILAS DEANE HIGHWAY
ROCKY HILL, CT 06067
2.5:
COMPASSIONATE HOME CARE LLC
40 RICHARDS AVENUE, 7TH FLOOR
NORWALK, CT 06854
2.5:
INTERIM HEALTHCARE OF HARTFORD
231 FARMINGTON AVE
FARMINGTON, CT 06032
2.5:
HUDSON VALLEY CERTIFIED HOME HEALTH AGENCY
266 VINEYARD AVENUE
HIGHLAND, NY 12528
2.5:
UTOPIA HOME CARE INC
444 FOXON ROAD
EAST HAVEN, CT 06512
2.5:
WARTBURG HOME CARE
1 WARTBURG PLACE, HAUSELT BUILDING, 1ST FLOOR
MOUNT VERNON, NY 10552
2.5:
VISITING NURSE SERVICES, INC OF SO CT
24 SCOTT STREET
HAMDEN, CT 06514
2.5:
MCANGEL HOME VISITING NURSES, LLC
1135 SHERMAN AVENUE
HAMDEN, CT 06514
2.5:
CABRINI CERTIFIED HOME HEALTH AGENCY
115 SOUTH BROADWAY
DOBBS FERRY, NY 10522
2.5:
INTERNATIONAL HEALTH SOLUTIONS
795 WORCESTER ST
SPRINGFIELD, MA 01151
2.5:
ATARA HOME CARE
3525 BAYCHESTER AVENUE
BRONX, NY 10466
2.5:
AMERICAN HOME HEALTH, INC
567 NEW PARK AVENUE
WEST HARTFORD, CT 06110
2.5:
METROCARE OF SPRINGFIELD HOMECARE INC
125 LIBERTY STREET, SUITE 402
SPRINGFIELD, MA 01103
2.5:
MONTEFIORE MED CTR HOME CARE CHHA
ONE FORDHAM PLAZA SUITE 1100
BRONX, NY 10458
2.5:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM
117 MAIN STREET
MIDDLETOWN, CT 06457
3:
HOME CARE PLUS, INC
500 BIC DRIVE, SUITE 200
MILFORD, CT 06461
3:
ENHABIT HOME HEALTH
2080 SILAS DEANE HWY, 2ND FL
ROCKY HILL, CT 06067
3:
FISHKILL CENTER FOR REHAB & NURSING LTHHCP
22 ROBERT R KASIN WAY
BEACON, NY 12508
3:
FAMILY CARE VISITING NURSE & HOME HEALTH CARE AGENCY LLC
999 ORONOQUE LANE
STRATFORD, CT 06614
3:
WESTBROOK VISITING NURSES & PUBLIC HEALTH
866 BOSTON POST ROAD
WESTBROOK, CT 06498
3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT
8 KEYNOTE DRIVE
VERNON, CT 06066
3:
RVNAHEALTH
27 GOVERNOR STREET
RIDGEFIELD, CT 06877
3:
CAPUANO HOME HEALTH CARE INC
265 BENTON DRIVE # 201
EAST LONGMEADOW, MA 01028
3:
ATRINITY HOME HEALTH LLC
8 RESEARCH PARKWAY, SUITE 2
WALLINGFORD, CT 06492
3:
MCLEAN HOME CARE AND HOSPICE
75 GREAT POND RD
SIMSBURY, CT 06070
3:
WAVENY HOME HEALTHCARE
22 DANBURY RD, STE 2
WILTON, CT 06897
3:
ATHENA HOME HEALTH & HOSPICE
135 SOUTH ROAD
FARMINGTON, CT 06032
3:
HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
2649 SOUTH ROAD, SUITE 220
POUGHKEEPSIE, NY 12601
3:
HARTFORD HEALTHCARE AT HOME
1 NORTHWESTERN DRIVE SUITE 101
BLOOMFIELD, CT 06002
3:
PECONIC BAY HOMEHEALTH SERVICES
1300 ROANOKE AVENUE
RIVERHEAD, NY 11901
3:
THE ROY AND ALINE FRIEDMAN FRIEDMAN HOME CARE AGENCY
4200 PARK AVENUE
BRIDGEPORT, CT 06604
3:
EXCEL HOME CARE SERVICES INC
4 STONY HILL ROAD
WILBRAHAM, MA 01095
3:
RIVERSPRING CHHA / ELDERSERVE CHHA
530 WEST 166TH STREET, 3RD FLOOR
NEW YORK, NY 10032
3:
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC
22 DANBURY ROAD SUITE 1
WILTON, CT 06897
3:
MID-HUDSON VALLEY DIV OF WESTCHESTER MED CTR CHHA
241 NORTH ROAD, THE ATRIUM, SUITE 303
POUGHKEEPSIE, NY 12601
3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst) Hartford, CT (best, worst)
New Haven, CT (best, worst) Norwich, CT (best, worst)
Waterbury, CT (best, worst) Danbury, CT (best, worst)
Stamford, CT (best, worst) Norwalk, CT (best, worst)
New Britain, CT (best, worst) Bristol, CT (best, worst)
Meriden, CT (best, worst) West Haven, CT (best, worst)
Milford, CT (best, worst) Milford city , CT (best, worst)
Middletown, CT (best, worst) Shelton, CT (best, worst)
Torrington, CT (best, worst) Naugatuck, CT (best, worst)
New London, CT (best, worst) Ansonia, CT (best, worst)