CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 86%
30 STANFORD DRIVE FARMINGTON, CT 06032
860-674-1302
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 03/30/1984. The agency costs MORE than the average agency nationally. The agency serves 178 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
30 STANFORD DRIVE
FARMINGTON, CT 06032
Medicare Provider Number: 77162
Participating in Medicare Since: March 30, 1984
Ownership Type: PROPRIETARY
Cost compared to national average: 105%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
06001 06002 06006 06010 06011 06013 06016 06019 06023 06026 06032 06033 06035 06037 06040 06042 06050 06051 06052 06053 06057 06060 06062 06066 06067 06070 06071 06073 06074 06078 06081 06082 06083 06085 06088 06089 06092 06093 06095 06096 06098 06102 06103 06105 06106 06107 06108 06109 06110 06111 06112 06114 06117 06118 06119 06120 06145 06150 06254 06320 06330 06331 06332 06333 06334 06335 06338 06339 06340 06351 06353 06354 06355 06357 06359 06360 06365 06370 06371 06374 06375 06376 06378 06379 06380 06382 06384 06385 06401 06403 06405 06409 06410 06412 06413 06415 06416 06417 06418 06419 06420 06422 06423 06424 06426 06437 06438 06439 06441 06442 06443 06444 06450 06451 06455 06457 06460 06461 06468 06469 06471 06472 06473 06475 06477 06478 06479 06480 06483 06484 06488 06489 06492 06498 06510 06511 06512 06513 06514 06515 06516 06517 06518 06519 06524 06525 06604 06605 06606 06607 06608 06610 06611 06614 06615 06701 06702 06704 06705 06706 06708 06710 06712 06716 06762 06770 06779 06781 06782 06786 06787 06790 06791 06795 06798 06824 06825 06890
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 77.5% |
How Often Patients Got Better At Walking Or Moving Around | 96% |
How Often Patients Got Better At Getting In And Out Of Bed | 93.2% |
How Often Patients Got Better At Bathing | 95.7% |
How Often Patients' Breathing Improved | 90.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 90.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.8% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- PATTI MUGO ( FAMILY PRACTICE - NORTHEAST MEDICAL GROUP INC )
- ANDREW PARAD ( FAMILY PRACTICE - NORTHEAST MEDICAL GROUP INC )
- MARGO SARDO ( FAMILY PRACTICE - HARTFORD HEALTHCARE MEDICAL GROUP INC )
- HARRY MA ( VASCULAR SURGERY - SOUTHERN CONNECTICUT VASCULAR CENTER LLC )
- JOHN HENNESSEY ( INTERNAL MEDICINE - GALES FERRY MEDICAL GROUP LLC )
- STEPHANIE BORJAS ( NURSE PRACTITIONER - HHC PHYSICIAN SERVICES PLLC )
- SAUL NEUMAN ( INTERNAL MEDICINE - HARTFORD HEALTHCARE MEDICAL GROUP INC )
- J. SHUSHTARI ( INTERNAL MEDICINE - HOSPITAL FOR SPECIAL CARE )
- KAJANAN KUKAN ( FAMILY PRACTICE - NORTHEAST MEDICAL GROUP INC )
- SALMAN ZAFAR ( INTERNAL MEDICINE - HARTFORD HEALTHCARE MEDICAL GROUP INC )
- DAVID THOMPSON ( INTERNAL MEDICINE - DAVID D THOMPSON JR AND ROBERT A LINDEN PTR )
- CATHERINE KRENICKY ( NURSE PRACTITIONER - GALES FERRY MEDICAL GROUP LLC )
- HELAR CAMPOS ( FAMILY PRACTICE - HELAR CAMPOS MD AND ASSOCIATES FAMILY MEDICAL CENTER, LLC )
- HANNA KACKIELO ( INTERNAL MEDICINE - INTERNAL MEDICINE GROUP LLC )
- SHELLY CHANDLER ( NURSE PRACTITIONER - HARTFORD HEALTHCARE MEDICAL GROUP SPECIALISTS PLLC )
- ABEL DONKA ( INTERNAL MEDICINE - DAVID D THOMPSON JR AND ROBERT A LINDEN PTR )
- MICHAEL FELTES ( FAMILY PRACTICE - MYSTIC GERIATRICS LLC )
- ERIC FISHER ( FAMILY PRACTICE - HARTFORD HEALTHCARE MEDICAL GROUP INC )
- SRINIVASULU CONJEEVARAM ( FAMILY PRACTICE - COLCHESTER URGENT CARE CENTER LLC )
- WARREN FIELDS ( INTERNAL MEDICINE - HOSPITAL MEDICINE ASSOCIATES LLC )
- NIMESH PATEL ( INTERNAL MEDICINE - NORTHEAST MEDICAL GROUP INC )