SUNCREST HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 84%
5959 VILLAGE VIEW DRIVE SUITE 100 WEST DES MOINES, IA 50266
515-327-6026
Data date: Jan 17, 2024
The Most Important Data about SUNCREST HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SUNCREST HOME HEALTH is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave SUNCREST HOME HEALTH a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 05/02/2017. The agency costs LESS than the average agency nationally. The agency serves 92 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SUNCREST HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SUNCREST HOME HEALTH
Data as of Jan 17, 2024
Address:
5959 VILLAGE VIEW DRIVE SUITE 100
WEST DES MOINES, IA 50266
Medicare Provider Number: 167433
Participating in Medicare Since: May 02, 2017
Ownership Type: PROPRIETARY
Cost compared to national average: 95%
DTC Performance for SUNCREST HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for SUNCREST HOME HEALTH.
Home Health Care Services
SUNCREST HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SUNCREST HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 1.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by SUNCREST HOME HEALTH
SUNCREST HOME HEALTH provides home health care services in these zip codes.
50001 50003 50009 50010 50014 50021 50023 50028 50032 50035 50036 50038 50039 50040 50046 50047 50054 50055 50056 50061 50062 50063 50072 50073 50105 50109 50111 50124 50125 50131 50134 50138 50146 50152 50154 50155 50156 50161 50163 50166 50169 50170 50201 50208 50210 50211 50212 50218 50219 50220 50222 50223 50225 50226 50228 50229 50233 50234 50235 50236 50239 50240 50243 50244 50247 50248 50252 50257 50261 50263 50265 50266 50273 50276 50278 50309 50310 50311 50312 50313 50314 50315 50316 50317 50320 50321 50322 50323 50324 50325 50327 50362
Performance Measures for SUNCREST HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 82.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 74.4% |
How Often Patients Got Better At Walking Or Moving Around | 59% |
How Often Patients Got Better At Getting In And Out Of Bed | 62.9% |
How Often Patients Got Better At Bathing | 66.7% |
How Often Patients' Breathing Improved | 64% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 41.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.1% |
Patient Survey Responses for SUNCREST HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SUNCREST HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with SUNCREST HOME HEALTH
These are the doctors who are affiliated with SUNCREST HOME HEALTH.
- DANIELLE PELLOW ( INTERNAL MEDICINE - MCFARLAND CLINIC PC )
- TODD BERRYHILL ( INTERNAL MEDICINE - MCFARLAND CLINIC PC )
- STEVEN SOHN ( FAMILY PRACTICE - DALLAS COUNTY HOSPITAL )
- CANDICE SMITH ( FAMILY PRACTICE - MERCY CLINICS INC )
- MATTHEW BAUGHMAN ( FAMILY PRACTICE - MCFARLAND CLINIC PC )
- KEVIN DEREGNIER ( FAMILY PRACTICE - MADISON COUNTY MEMORIAL HOSPITAL )
- RUPAL AMIN ( INTERNAL MEDICINE - MCFARLAND CLINIC PC )
- THOMAS HOEHNS ( FAMILY PRACTICE - KNOXVILLE COMMUNITY HOSPITAL INC )
- WILLIAM PALMER ( FAMILY PRACTICE - DALLAS COUNTY HOSPITAL )
- TAMARA CHANCE ( EMERGENCY MEDICINE - BOONE COUNTY HOSPITAL )
- KRISTY CALLAND ( INTERNAL MEDICINE - MCFARLAND CLINIC PC )
- JO ELLEN HEIMS ( FAMILY PRACTICE - MERCY CLINICS INC )
- ABIGAIL GABRIEL ( INTERNAL MEDICINE - ON WITH LIFE INC )
- MICHAEL BIRD ( FAMILY PRACTICE - ON WITH LIFE INC )
- CYNTHIA HOQUE ( FAMILY PRACTICE - KNOXVILLE COMMUNITY HOSPITAL INC )
- DANNEY DREWRY ( INTERNAL MEDICINE - ON WITH LIFE INC )
- JENNIFER ELKIN ( FAMILY PRACTICE - MADISON COUNTY MEMORIAL HOSPITAL )
- DEVI DUNKER ( FAMILY PRACTICE - BOONE COUNTY FAMILY MEDICINE TR )
- DANIEL FEDDERSEN ( FAMILY PRACTICE - MCFARLAND CLINIC PC )
- STEPHANIE EASON ( NURSE PRACTITIONER - METRO GERIATRIC SERVICES )