CARERESOURCE HAWAII: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 84%
680 IWILEI ROAD, SUITE 490 HONOLULU, HI 96817
808-599-4999
Data date: Jan 17, 2024
The Most Important Data about CARERESOURCE HAWAII
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CARERESOURCE HAWAII is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave CARERESOURCE HAWAII a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 03/25/1986. The agency costs LESS than the average agency nationally. The agency serves 32 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CARERESOURCE HAWAII, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CARERESOURCE HAWAII
Data as of Jan 17, 2024
Address:
680 IWILEI ROAD, SUITE 490
HONOLULU, HI 96817
Medicare Provider Number: 127013
Participating in Medicare Since: March 25, 1986
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 77%
DTC Performance for CARERESOURCE HAWAII
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CARERESOURCE HAWAII.
Home Health Care Services
CARERESOURCE HAWAII offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CARERESOURCE HAWAII
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CARERESOURCE HAWAII
CARERESOURCE HAWAII provides home health care services in these zip codes.
96701 96706 96707 96712 96717 96730 96731 96734 96744 96759 96762 96782 96786 96789 96791 96792 96795 96797 96813 96814 96815 96816 96817 96818 96819 96821 96822 96825 96826 96828 96836 96844
Performance Measures for CARERESOURCE HAWAII
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 52.9% |
How Often Patients Got Better At Walking Or Moving Around | 69.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 77.2% |
How Often Patients Got Better At Bathing | 73.5% |
How Often Patients' Breathing Improved | 88.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 60.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 9.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.2% |
Patient Survey Responses for CARERESOURCE HAWAII
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CARERESOURCE HAWAII to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with CARERESOURCE HAWAII
These are the doctors who are affiliated with CARERESOURCE HAWAII.
- JESSICA ACKERMAN ( NURSE PRACTITIONER - QUEENS UNIVERSITY MEDICAL GROUP )
- SORBELLA GUILLERMO ( INTERNAL MEDICINE - MEDICAL OFFICE FORCE )
- RANDALL SUZUKA ( FAMILY PRACTICE - QUEENS UNIVERSITY MEDICAL GROUP )
- MICHIKO BRUNO ( NEUROLOGY - QUEENS UNIVERSITY MEDICAL GROUP )
- BYRON YOUNG ( INTERNAL MEDICINE )
- CAROL HEPNER ( NURSE PRACTITIONER - QUEENS UNIVERSITY MEDICAL GROUP )
- MARINA HITOSUGI-LEVESQUE ( GERIATRIC MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- STUART NAKAMOTO ( INTERNAL MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- JINICHI TOKESHI ( FAMILY PRACTICE )
- MONICA CHEUNG KATZ ( FAMILY PRACTICE - QUEENS UNIVERSITY MEDICAL GROUP )
- ROUI LORENZO DE CASTRO ( INTERNAL MEDICINE - PRIMARY CARE PHYSICIAN ENTERPRISE LLC )
- BRYCE TANAKA ( INTERNAL MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- CHEYNIE NAKANO ( FAMILY PRACTICE - KUAKINI SUPPORT SERVICES INC )
- KIYOMI GOTO ( FAMILY PRACTICE - QUEENS UNIVERSITY MEDICAL GROUP )
- MICHAEL TOM ( INTERNAL MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- LANCE KURATA ( INTERNAL MEDICINE )
- CHARLIE SONIDO ( INTERNAL MEDICINE - CHARLIE Y SONIDO M D LLC )
- GUY YATSUSHIRO ( INTERNAL MEDICINE )
- JOEY KOHATSU ( INTERNAL MEDICINE )
- AARON HOO ( INTERNAL MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- MAI KINIMAKA ( NURSE PRACTITIONER - QUEENS UNIVERSITY MEDICAL GROUP )
- GINA FUJIKAMI ( GERIATRIC MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- MICHAEL CHEN ( ORTHOPEDIC SURGERY - ISLAND ORTHOPAEDICS, LLC )
- KENJI ASHMAN ( PHYSICIAN ASSISTANT - ALOHA WOUND CARE GROUP LLC )
- SARAH SANDERS ( INTERNAL MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- MICHAEL SHIN ( EMERGENCY MEDICINE - ALOHA WOUND CARE GROUP LLC )
- LANA ARAKAKI ( INTERNAL MEDICINE )
- AMUDHA PALANISAMY ( NEPHROLOGY - THE QUEENS MEDICAL CENTER )
- ANN HARADA ( INTERNAL MEDICINE )
- KYLE MITSUNAGA ( ORTHOPEDIC SURGERY - THE QUEENS MEDICAL CENTER )
- MARIO SILVA ( FAMILY PRACTICE - QUEENS UNIVERSITY MEDICAL GROUP )
- ERICA GARCIA ( EMERGENCY MEDICINE - ALOHA WOUND CARE GROUP LLC )
- JASON KANESHIGE ( ORTHOPEDIC SURGERY - REHABILITATION HOSPITAL OF THE PACIFIC )
- LOAN-THY DANG ( FAMILY PRACTICE - QUEENS UNIVERSITY MEDICAL GROUP )
- KATHLEEN MIN ( INTERNAL MEDICINE )
- SARAH RACSA ( GERIATRIC MEDICINE - QUEENS UNIVERSITY MEDICAL GROUP )
- CHRISTINA MARZO ( FAMILY PRACTICE - QUEENS UNIVERSITY MEDICAL GROUP )