CENTERWELL CERTIFIED HEALTHCARE CORPORATION: Ratings, Survey Results, and Analysis
CMS Five Star Rating (5 out of 5): , Patient Recommendation: 86%
540 NOEL AVENUE HOPKINSVILLE, KY 42240
270-885-7887
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL CERTIFIED HEALTHCARE CORPORATION
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL CERTIFIED HEALTHCARE CORPORATION is 5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL CERTIFIED HEALTHCARE CORPORATION a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/29/1985. The agency costs MORE than the average agency nationally. The agency serves 51 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL CERTIFIED HEALTHCARE CORPORATION, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL CERTIFIED HEALTHCARE CORPORATION
Data as of Jan 17, 2024
Address:
540 NOEL AVENUE
HOPKINSVILLE, KY 42240
Medicare Provider Number: 187124
Participating in Medicare Since: October 29, 1985
Ownership Type: PROPRIETARY
Cost compared to national average: 104%
DTC Performance for CENTERWELL CERTIFIED HEALTHCARE CORPORATION
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CENTERWELL CERTIFIED HEALTHCARE CORPORATION.
Home Health Care Services
CENTERWELL CERTIFIED HEALTHCARE CORPORATION offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for CENTERWELL CERTIFIED HEALTHCARE CORPORATION
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 5: |
| HHCAHPS Survey Summary Star Rating | 3: |
| Star Rating For Health Team Gave Care In A Professional Way | 3: |
| Star Rating For Health Team Communicated Well With Them | 3: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
| Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CENTERWELL CERTIFIED HEALTHCARE CORPORATION
CENTERWELL CERTIFIED HEALTHCARE CORPORATION provides home health care services in these zip codes.
40330 42202 42204 42206 42211 42215 42216 42217 42220 42221 42223 42232 42234 42236 42240 42241 42254 42256 42262 42265 42266 42276 42280 42286 42321 42323 42324 42325 42330 42332 42337 42339 42344 42345 42350 42352 42367 42372 42408 42410 42413 42431 42436 42440 42441 42442 42445 42450 42453 42456 42464
Performance Measures for CENTERWELL CERTIFIED HEALTHCARE CORPORATION
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.5% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 63.1% |
| How Often Patients Got Better At Walking Or Moving Around | 95.5% |
| How Often Patients Got Better At Getting In And Out Of Bed | 93.3% |
| How Often Patients Got Better At Bathing | 96.8% |
| How Often Patients' Breathing Improved | 96.2% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 93.8% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 16.7% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.8% |
Patient Survey Responses for CENTERWELL CERTIFIED HEALTHCARE CORPORATION
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL CERTIFIED HEALTHCARE CORPORATION to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 76% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL CERTIFIED HEALTHCARE CORPORATION
These are the doctors who are affiliated with CENTERWELL CERTIFIED HEALTHCARE CORPORATION.
- KRISTY CHAPPELL ( FAMILY PRACTICE - BAPTIST HEALTH DEACONESS MEDICAL GROUP INC )
- SHANNON SPAIN ( NURSE PRACTITIONER - JENNIE STUART MEDICAL CENTER INC )
- JOHN FARMER ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- ASHLEY GABBARD ( INTERNAL MEDICINE - COMMONWEALTH HEALTH CORPORATION INC )
- FREDERICK ROBBE ( ORTHOPEDIC SURGERY - COMMONWEALTH HEALTH CORPORATION INC )
- BILLY FRALISH ( FAMILY PRACTICE - BAPTIST HEALTH DEACONESS MEDICAL GROUP INC )
- REGINA SISK ( NURSE PRACTITIONER - OWENSBORO HEALTH MEDICAL GROUP INC )
- SANJAY CHAVDA ( PULMONARY DISEASE - GEETA S CHAVDA MD PLLC )
- KYMLYN WILLIAMS-BUDHAN ( INTERNAL MEDICINE - JENNIE STUART MEDICAL CENTER INC )
- CHESTER CRUMP ( FAMILY PRACTICE )
- DIANNE GOODALE ( FAMILY PRACTICE - BAPTIST HEALTH DEACONESS MEDICAL GROUP INC )
- CHERI FOGLE ( NURSE PRACTITIONER - BAPTIST HEALTH DEACONESS MEDICAL GROUP INC )
- LEE SPARKS ( INTERNAL MEDICINE - COMMUNITY HEALTH CENTERS OF WESTERN KENTUCKY, INC. )
- MANOJ MAJMUDAR ( PULMONARY DISEASE - CROFTON CLINIC PSC )
- DON PERKINS ( FAMILY PRACTICE )
- KELLY TATE ( FAMILY PRACTICE - LOGAN PHYSICIAN PRACTICE LLC )
- ROBBIN BALDWIN ( NURSE PRACTITIONER - TRIPCO MEDICAL LLC )
- MARY LEE ( NURSE PRACTITIONER - GEETA S CHAVDA MD PLLC )
- DAVID MCCLAIN ( NURSE PRACTITIONER - PRIORITY PRIMARY CARE LLC )
- CHRISTINA POLETE ( NURSE PRACTITIONER - HOPKINSVILLE FAMILY CARE PSC )
- BRACKEN LEWIS ( INTERNAL MEDICINE - OH MUHLENBERG LLC )
- KAYLA WALKER ( NURSE PRACTITIONER - GENERATIONS PRIMARY CARE PSC )
