NHC HOMECARE SPRINGFIELD: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 88%
506 NORTHCREST DRIVE SPRINGFIELD, TN 37172
615-384-0687
Data date: Jan 17, 2024
The Most Important Data about NHC HOMECARE SPRINGFIELD
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for NHC HOMECARE SPRINGFIELD is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 86% of its customers. This is HIGHER than the national average. The percentage of patients who gave NHC HOMECARE SPRINGFIELD a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 01/31/1984. The agency costs MORE than the average agency nationally. The agency serves 55 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about NHC HOMECARE SPRINGFIELD, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on NHC HOMECARE SPRINGFIELD
Data as of Jan 17, 2024
Address:
506 NORTHCREST DRIVE
SPRINGFIELD, TN 37172
Medicare Provider Number: 447276
Participating in Medicare Since: January 31, 1984
Ownership Type: PROPRIETARY
Cost compared to national average: 113%
DTC Performance for NHC HOMECARE SPRINGFIELD
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for NHC HOMECARE SPRINGFIELD.
Home Health Care Services
NHC HOMECARE SPRINGFIELD offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for NHC HOMECARE SPRINGFIELD
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by NHC HOMECARE SPRINGFIELD
NHC HOMECARE SPRINGFIELD provides home health care services in these zip codes.
37010 37015 37022 37031 37032 37035 37040 37042 37043 37048 37049 37052 37066 37070 37072 37073 37074 37075 37076 37080 37083 37115 37116 37121 37122 37129 37138 37141 37142 37143 37146 37148 37150 37152 37167 37172 37186 37187 37188 37189 37191 37206 37207 37208 37209 37210 37211 37212 37214 37216 37217 37218 37219 37221 37228
Performance Measures for NHC HOMECARE SPRINGFIELD
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.3% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 83.3% |
How Often Patients Got Better At Walking Or Moving Around | 93.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 92.8% |
How Often Patients Got Better At Bathing | 94.3% |
How Often Patients' Breathing Improved | 92% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 92.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.8% |
Patient Survey Responses for NHC HOMECARE SPRINGFIELD
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NHC HOMECARE SPRINGFIELD to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 86% (Nat: 78%) Higher |
Medical Professionals Associated with NHC HOMECARE SPRINGFIELD
These are the doctors who are affiliated with NHC HOMECARE SPRINGFIELD.
- JENNIFER BILBREY ( NURSE PRACTITIONER - ADVANCED DIAGNOSTIC IMAGING PC )
- MARC TRESSLER ( ORTHOPEDIC SURGERY - PREMIER ORTHOPAEDICS AND SPORTS MEDICINE PLC )
- GARY MCDONALD ( INTERNAL MEDICINE - ADVANCED DIAGNOSTIC IMAGING PC )
- FRED NORDQUIST ( INTERNAL MEDICINE )
- ELISSA KRUSE ( NURSE PRACTITIONER - ADVANCED DIAGNOSTIC IMAGING PC )
- JOHN PENNINGTON ( FAMILY PRACTICE - RHC GROUP PLLC )
- SUBIR GUHA ( FAMILY PRACTICE - ADVANCED DIAGNOSTIC IMAGING PC )
- GUILLERMO LUDI ( INTERNAL MEDICINE - PORTLAND PRIMARY CARE, LLC )
- STEPHEN MAY ( INTERNAL MEDICINE - SAINT THOMAS MEDICAL PARTNERS )
- STEVEN FAULKS ( FAMILY PRACTICE - TENNESSEE PHYSICIANS ALLIANCE PC )
- BRIAN STUART ( FAMILY PRACTICE - ADVANCED DIAGNOSTIC IMAGING PC )
- MEGAN MASON ( NEUROLOGY - ADVANCED DIAGNOSTIC IMAGING PC )
- SHERRY MILLER ( NURSE PRACTITIONER - RHC GROUP PLLC )
- MICHAEL KELLOGG ( FAMILY PRACTICE - ADVANCED DIAGNOSTIC IMAGING PC )
- BRITTANY JEPSON ( PHYSICIAN ASSISTANT - SELECT PHYSICAL THERAPY HOLDINGS INC )
- CHRISTOPHER COOK ( ORTHOPEDIC SURGERY - ADVANCED DIAGNOSTIC IMAGING PC )
- NICHOLAS WINCHESTER ( NURSE PRACTITIONER - RHC GROUP PLLC )
- PAUL MCCLELLAN ( NURSE PRACTITIONER - GERIATRIC CONSULTING GROUP PC )
- JENNIFER MURFF ( NURSE PRACTITIONER - RHC GROUP PLLC )
- RAUL COURET ( FAMILY PRACTICE - TENNESSEE PHYSICIANS ALLIANCE PC )
- LAUREN WELLS ( NURSE PRACTITIONER - RHC GROUP PLLC )
- KATHY GROVE ( NURSE PRACTITIONER - ADVANCED DIAGNOSTIC IMAGING PC )
- ROBERT HOLSTON ( FAMILY PRACTICE )
- TALITHA KYLE ( NURSE PRACTITIONER - SAINT THOMAS MEDICAL PARTNERS )
- JASON CUMMINGS ( PHYSICIAN ASSISTANT - RHC GROUP PLLC )
- GURU PADMAKAR MEDAM ( FAMILY PRACTICE - URGENT CARE ENTERPRISE LLC )
- ROBERT FERLAND ( FAMILY PRACTICE - TENNESSEE HOME BASED PRIMARY CARE, PC )
- LAUREN MATTHEWS ( NURSE PRACTITIONER - RHC GROUP PLLC )
- PAUL YIM ( FAMILY PRACTICE )
- HAL JENKINS ( FAMILY PRACTICE - CROSSROADS MEDICAL GROUP, PLLC )
- STEVEN TAI ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- JAMES SEELEY ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP TENNESSEE LLC )
- TRISHA HUTSON ( NURSE PRACTITIONER - RHC GROUP PLLC )
- PAUL LEAVITT ( FAMILY PRACTICE )
- ABIGAIL EUBANK ( NURSE PRACTITIONER )
- KENNEDY SMITH ( NURSE PRACTITIONER - VANDERBILT UNIVERSITY MEDICAL CENTER )
- ANIL NACHNANI ( INTERNAL MEDICINE - ADVANCED DIAGNOSTIC IMAGING PC )
- MATTHEW BROWNING ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- DONALD SPISAK ( FAMILY PRACTICE - SKYLINE MEDICAL GROUP LLC )
- ALISON KUCICH ( FAMILY PRACTICE - PORTLAND PRIMARY CARE, LLC )
- FRANK KURZYNSKE ( INTERNAL MEDICINE - HERMITAGE PRIMARY CARE LLC )
- TAMARA BATSON ( NURSE PRACTITIONER - VANDERBILT UNIVERSITY MEDICAL CENTER )
- JOHN MILLSPAUGH ( FAMILY PRACTICE - TENNESSEE FAMILY MEDICINE, PLC )
- JESSICA BLAGYS ( NURSE PRACTITIONER - ADVANCED DIAGNOSTIC IMAGING PC )
- RONA SISCOE ( NURSE PRACTITIONER - BLUESKY HOUSECALLS, LLC )
- JENNIFER JARIS WEAVER ( NURSE PRACTITIONER - ADVANCED DIAGNOSTIC IMAGING PC )
- TERESA WILLIAMS ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- RODNEY LEWIS ( INTERNAL MEDICINE - HERITAGE MEDICAL ASSOCIATES PC )
- LANZI SINAISE ( INTERNAL MEDICINE - SAINT THOMAS MEDICAL PARTNERS )
- MCCLAIN MAIOLO ( NURSE PRACTITIONER - ADVANCED DIAGNOSTIC IMAGING PC )
- CHARLES MULLINS ( FAMILY PRACTICE - RHC GROUP PLLC )
- DAVID MONTGOMERY ( FAMILY PRACTICE - TENNESSEE PHYSICIANS ALLIANCE PC )