NORTHRIDGE HOSPITAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare NORTHRIDGE HOSPITAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 66%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of NORTHRIDGE HOSPITAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with NORTHRIDGE HOSPITAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, NORTHRIDGE HOSPITAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in NORTHRIDGE, CA. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50116. It does provide emergency services. There are 428 medical professionals and 172 doctor groups affiliated with the hospital. On average at NORTHRIDGE HOSPITAL MEDICAL CENTER, emergency patients were charged $32,399. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 66% of the patients surveyed definitely recommended NORTHRIDGE HOSPITAL MEDICAL CENTER, while only 9% did not recommend going to NORTHRIDGE HOSPITAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for NORTHRIDGE HOSPITAL MEDICAL CENTER

Address:

18300 ROSCOE BLVD
NORTHRIDGE, CA 91325
(818) 885-8500
Click for Map

Medicare Provider Number:

50116

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for NORTHRIDGE HOSPITAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for NORTHRIDGE HOSPITAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHRIDGE HOSPITAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 38 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTHRIDGE HOSPITAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHRIDGE HOSPITAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHRIDGE HOSPITAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NORTHRIDGE HOSPITAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $43
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $36
Outpatient (1 to 3 days Prior to Index Hospital Admission) $70
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $836
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,918
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $39
Carrier (During Index Hospital Admission) $2,599
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,053
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $228
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,122
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $880
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,888
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $115
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,546
Total (Complete Episode) $32,399

Infection Rates at NORTHRIDGE HOSPITAL MEDICAL CENTER

These measures show how often patients at NORTHRIDGE HOSPITAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.96 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 4,835.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.17 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,069.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.39 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.32 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.42 / Same
SSI - Colon Surgery: Number of Procedures 87.00 / Same
SSI - Colon Surgery: Predicted Cases 2.39 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.26 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 79.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.61 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Better
MRSA Bacteremia: Upper Confidence Limit 0.61 / Better
MRSA Bacteremia: Patient Days 65,020.00 / Better
MRSA Bacteremia: Predicted Cases 4.91 / Better
MRSA Bacteremia: Observed Cases 0.00 / Better
MRSA Bacteremia 0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.29 / Better
Clostridium Difficile (C.Diff): Patient Days 62,351.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 33.55 / Better
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Better
Clostridium Difficile (C.Diff) 0.12 / Better

How NORTHRIDGE HOSPITAL MEDICAL CENTER Compares to Other Similar Facilities

This is how NORTHRIDGE HOSPITAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NORTHRIDGE, CA

Worst Hospitals in NORTHRIDGE, CA

Percentages of Complications and Deaths at NORTHRIDGE HOSPITAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 11.6% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 9% Better
Death rate for pneumonia patients 16.5% SAME
Death rate for stroke patients 14% SAME
Pressure ulcer rate 0.12% SAME
Death rate among surgical inpatients with serious treatable complications 141.4% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.95% SAME
Postoperative acute kidney injury requiring dialysis rate 1.42% SAME
Postoperative respiratory failure rate 11.21% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.86% SAME
Postoperative sepsis rate 6.26% SAME
Postoperative wound dehiscence rate 1.82% SAME
Abdominopelvic accidental puncture or laceration rate 1.16% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.92% SAME

Skilled Nursing Facilities Near NORTHRIDGE HOSPITAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHRIDGE HOSPITAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hollenbeck Palms 5:
Osage Healthcare and Wellness Centre 5:
Sherman Oaks Hospital Snf Dp 5:
Guardian Rehabilitation Hospital 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Brookfield Healthcare Center 5:
Huntington Post Acute 5:
Grancell Village of The Jewish Homes For The Aging 5:
High Valley Lodge 5:
Greenfield Care Center of Fillmore, LLC 5:
Clear View Convalescent Center 5:
Lake Balboa Care Center 5:
White Memorial Medical Ctr Dp 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Oakpark Healthcare Center 5:
Solheim Senior Community 5:
Granada Hills Convalescent 5:
Marycrest Manor 5:
Mary Health of The Sick Convalescent and Nursing Hos 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Clear View Sanitarium 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
Monterey Park Conv Hosp 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Simi Healthcare Center 5:
Alden Terrace Convalescent Hospital 5:
Meadowbrook Behavioral Health Center 5:
Del Mar Convalescent Hospital 5:
Oakview Skilled Nursing 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Glendale Adventist Medical Center Dp/snf 5:
Eisenberg Village 5:
Veterans Home of California - West Los Angeles 5:
Los Angeles Comm Hospital 4:
Dreier's Nursing Care Center 4:
Southern California Hosp at Culver City D/p Snf 4:
Ararat Post Acute 4:
Pasadena Park Healthcare and Wellness Center 4:
East Los Angeles Doctors Hosp 4:
Autumn Hills Health Care Center 4:
Paramount Convalescent Hosp. 4:
The Californian-Pasadena 4:
Saint Vincent Healthcare 4:
Heritage Manor 4:
Santa Monica Health Care Center 4:
Mid-Wilshire Health Care Cntr 4:
Glendale Healthcare Center 4:
Brighton Care Center 4:
Bonnie Brae Skilled Nursing 4:
Rose Villa Health Care Center 4:
Providence Holy Cross Med Ctr D/p Snf 4:
College Vista Post-Acute 4:
Westlake Convalescent Hospital 4:
Broadway Manor Care Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
South Pasadena Care Center 4:
Villa Del Rio Gardens 4:
The Hills Healthcare Center 4:
Broadway Healthcare Center 4:
Country Manor Healthcare 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
Ivy Creek Healthcare and Wellness Centre 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
Lotus Care Center 4:
Montrose Healthcare Center 4:
Montrose Springs Skilled Nursing and Wellness Center 4:
Memorial Hospital of Gardena D/p Snf 4:
Villa Scalabrini Special Care 4:
Vineland Post Acute 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
Sherwood Oaks Post Acute 3:
Providence St Elizabeth Care Center 3:
Granada Post Acute 3:
Sherman Oaks Health and Rehab 3:
Good Shepherd Health Care Center of Santa Monica 3:
Encino Hospital Medical Center D/p Snf 3:
Royal Palms Post Acute 3:
Camino Healthcare 3:
Villa Gardens Health Care Unit 3:
The Rehabilitation Center of Los Angeles 3:
Pacific Post Acute 3:
Gem Transitional 3:
Angels Nursing Health Center 3:
The Springs Post-Acute 3:
Grand Park Convalescent Hospital 3:
Ararat Convalescent Hospital 3:
Glenhaven Healthcare 3:
Inglewood Health Care Center 3:
Villa Del Sol Post Acute 3:
Leisure Glen Post Acute Care Center 3:
St Andrews 3:
La Paz Geropsychiatric Center 3:
Pih Health Good Samaritan Hospital D/p Snf 3:
Bellflower Post Acute 3:
Century Villa, Inc 3:
View Heights Conv Hosp 3:
Hollywood Premier Healthcare Center 3:
Alvarado Care Center 3:
Downey Post Acute 3:

Medical Groups Affiliated with NORTHRIDGE HOSPITAL MEDICAL CENTER

There are 428 doctors and 172 medical groups that are affiliated with NORTHRIDGE HOSPITAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with NORTHRIDGE HOSPITAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NORTHRIDGE HOSPITAL MEDICAL CENTER.