About Veterans Home of California - West Los Angeles
Veterans Home Of California - West Los Angeles, located in LOS ANGELES, CA, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Veterans Home of California - West Los Angeles
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 5.86 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 5.86 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Veterans Home of California - West Los Angeles provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 100 | Dec 12, 2025 |
| Weighted Average | 109 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 4.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 9.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 89.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 11.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 21.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 7 complaints
- 2025: 3 complaints
- 2026: 2 complaints
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 10, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jan 12, 2026 | Provide routine and 24-hour emergency dental care for each resident. |
| Nov 13, 2025 | Provide or obtain dental services for each resident. |
| Jun 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 06, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 21, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 21, 2024 | Ensure that residents are free from significant medication errors. |
| Aug 16, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 22, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 19, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Mar 19, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 29, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 15, 2023 | Observe each nurse aide's job performance and give regular training. |
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Owner & Operator Information
Business Entity
DEPARTMENT OF VETERANS AFFAIRS OF THE STATE OF CALIFORNIA
Ownership Structure
Management & Direction
- DEPARTMENT OF VETERANS AFFAIRS OF THE STATE OF CALIFORNIA OPERATIONAL/MANAGERIAL CONTROL
- CINDY LINDSEY OPERATIONAL/MANAGERIAL CONTROL
- KEVIN MCGUIRE W-2 MANAGING EMPLOYEE
- BRIAN NANOO OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Oakview Skilled Nursing | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| Atlantic Memorial Healthcare Center | N/A | 5 |
| Clear View Sanitarium | N/A | 5 |
| White Memorial Medical Ctr Dp | N/A | 3 |
Related Analysis
Best Nursing Homes in LOS ANGELES, CA
Compare Veterans Home of California - West Los Angeles to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Veterans Home of California - West Los Angeles directly at 4248328200. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.