About The Springs Post-Acute
The Springs Post-acute, located in NORWALK, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Springs Post-Acute
- More Nursing Time: Staff spends 4.88 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.88 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the LINKS HEALTHCARE GROUP network. This chain operates 31 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
The Springs Post-Acute provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 148 | Feb 07, 2025 |
| Weighted Average | 175 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 12.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 4.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 86.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 2.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 0.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 8 complaints
- 2025: 13 complaints
- 2026: 1 complaint
- Total: 26 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 18, 2025 | Provide and implement an infection prevention and control program. |
| Nov 29, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 29, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 22, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 02, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 07, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 27, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 27, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 14, 2025 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| Jan 27, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 27, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 10, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 10, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 10, 2024 | Respond appropriately to all alleged violations. |
| Aug 23, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Aug 23, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 19, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Jan 30, 2024 | Keep residents' personal and medical records private and confidential. |
| Sep 18, 2023 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Sep 18, 2023 | Provide and implement an infection prevention and control program. |
| Aug 01, 2023 | Provide and implement an infection prevention and control program. |
| Jun 30, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
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HUNTINGTON BEACH HOSPITAL
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COMMUNITY HOSPITAL OF HUNTINGTON PARK
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EAST LOS ANGELES DOCTORS HOSPITAL
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COASTAL COMMUNITIES HOSPITAL
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GARFIELD MEDICAL CENTER
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UCI HEALTH - LOS ALAMITOS
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MEMORIAL HOSPITAL OF GARDENA
GARDENA, CA
CALIFORNIA HOSPITAL MEDICAL CENTER LA
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SAN DIMAS COMMUNITY HOSPITAL
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LOS ANGELES GENERAL MEDICAL CENTER
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UCI HEALTH-LAKEWOOD
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MONTEREY PARK HOSPITAL
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UCI HEALTH - FOUNTAIN VALLEY
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WEST ANAHEIM MEDICAL CENTER
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GREATER EL MONTE COMMUNITY HOSPITAL
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MEMORIALCARE LONG BEACH MEDICAL CENTER
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Owner & Operator Information
Business Entity
VENICE BEACH HOLDINGS LLC
Ownership Structure
Management & Direction
- MARY BEARDSLEY ADP OF THE SNF
- MARY BEARDSLEY OPERATIONAL/MANAGERIAL CONTROL
- VICTORIA BERNHOLZ ADP OF THE SNF
- VICTORIA BERNHOLZ OPERATIONAL/MANAGERIAL CONTROL
- MELISSA CARTER ADP OF THE SNF
- MELISSA CARTER OPERATIONAL/MANAGERIAL CONTROL
- CTR PARTNERSHIP LP ADP OF THE SNF
- KYLE DARBY ADP OF THE SNF
- KYLE DARBY OPERATIONAL/MANAGERIAL CONTROL
- ANTONETTE FROJELIN ADP OF THE SNF
- ANTONETTE FROJELIN OPERATIONAL/MANAGERIAL CONTROL
- DENNIS GUINTO OPERATIONAL/MANAGERIAL CONTROL
- DENNIS GUINTO ADP OF THE SNF
- LINKS HEALTHCARE GROUP LLC ADP OF THE SNF
- LINKS HEALTHCARE GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
- LINKS SUPPORT SERVICES LLC ADP OF THE SNF
- LINKS SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- SHIVANAND POLE OPERATIONAL/MANAGERIAL CONTROL
- SHIVANAND POLE ADP OF THE SNF
- CURTIS RODRIGUEZ ADP OF THE SNF
- CURTIS RODRIGUEZ OPERATIONAL/MANAGERIAL CONTROL
- CURTIS RODRIGUEZ CORPORATE OFFICER
- TOBY TILFORD OPERATIONAL/MANAGERIAL CONTROL
- TOBY TILFORD CORPORATE OFFICER
- TOBY TILFORD ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
Related Analysis
Best Nursing Homes in NORWALK, CA
Compare The Springs Post-Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Springs Post-Acute directly at 5628642541. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.