AKRON GENERAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare AKRON GENERAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 62%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of AKRON GENERAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with AKRON GENERAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, AKRON GENERAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in AKRON, OH. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360027. It does provide emergency services. There are 1,136 medical professionals and 146 doctor groups affiliated with the hospital. On average at AKRON GENERAL MEDICAL CENTER, emergency patients were charged $25,744. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 62% of the patients surveyed definitely recommended AKRON GENERAL MEDICAL CENTER, while only 8% did not recommend going to AKRON GENERAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for AKRON GENERAL MEDICAL CENTER

Address:

1 AKRON GENERAL AVENUE
AKRON, OH 44307
(330) 344-7944
Click for Map

Medicare Provider Number:

360027

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for AKRON GENERAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for AKRON GENERAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AKRON GENERAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 42 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 21 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 60 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 62 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of AKRON GENERAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the AKRON GENERAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for AKRON GENERAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at AKRON GENERAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $11
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $47
Outpatient (1 to 3 days Prior to Index Hospital Admission) $192
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $21
Carrier (1 to 3 days Prior to Index Hospital Admission) $811
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,354
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $17
Carrier (During Index Hospital Admission) $1,528
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $635
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $192
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,777
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,024
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,652
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $97
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,377
Total (Complete Episode) $25,744

Infection Rates at AKRON GENERAL MEDICAL CENTER

These measures show how often patients at AKRON GENERAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.92 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 11,395.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 12.07 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.07 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.50 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12,727.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 19.46 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.21 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.62 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.04 / Same
SSI - Colon Surgery: Number of Procedures 340.00 / Same
SSI - Colon Surgery: Predicted Cases 9.37 / Same
SSI - Colon Surgery: Observed Cases 11.00 / Same
SSI - Colon Surgery 1.17 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 93.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.82 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.06 / Better
MRSA Bacteremia: Upper Confidence Limit 0.64 / Better
MRSA Bacteremia: Patient Days 123,557.00 / Better
MRSA Bacteremia: Predicted Cases 12.74 / Better
MRSA Bacteremia: Observed Cases 3.00 / Better
MRSA Bacteremia 0.24 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.15 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.42 / Better
Clostridium Difficile (C.Diff): Patient Days 120,677.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 58.03 / Better
Clostridium Difficile (C.Diff): Observed Cases 15.00 / Better
Clostridium Difficile (C.Diff) 0.26 / Better

How AKRON GENERAL MEDICAL CENTER Compares to Other Similar Facilities

This is how AKRON GENERAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AKRON, OH

Worst Hospitals in AKRON, OH

Percentages of Complications and Deaths at AKRON GENERAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 11% SAME
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 7.4% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 14.7% Better
Death rate for stroke patients 12% SAME
Pressure ulcer rate 0.43% SAME
Death rate among surgical inpatients with serious treatable complications 168.38% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.65% SAME
Postoperative acute kidney injury requiring dialysis rate 1.98% SAME
Postoperative respiratory failure rate 6.46% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.85% SAME
Postoperative sepsis rate 5.68% SAME
Postoperative wound dehiscence rate 2.22% SAME
Abdominopelvic accidental puncture or laceration rate 1.56% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.95% SAME

Skilled Nursing Facilities Near AKRON GENERAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near AKRON GENERAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Western Reserve Masonic Comm 5:
Green Village Skilled Nursing and Rehabilitation Ltd 5:
Regina Health Center 5:
Heather Knoll Retirement Village 5:
Pebble Creek Healthcare Center 5:
Heritage of Hudson 5:
O'neill Healthcare Middleburg Heights 5:
Altercare Post-Acute Rehab Center 5:
Oaks of Brecksville 5:
Falls Village Skilled Nursing and Rehabilitation 5:
Parkside Villa 5:
Bethany Nursing Home, Inc 5:
Pleasantview Care Center 5:
Village at St Edward Nrsg Care 5:
Altenheim 5:
Riverview Pointe Care Center 5:
Timberland Ridge Nursing and Rehabilitation 5:
Wooster Community Hospital Snf 5:
Apostolic Christian Home Inc 5:
O'neill Healthcare North Olmsted 5:
Willowood Care Center of Brunswick 5:
Meadow Wind Health Care Center 5:
Kensington at Anna Maria 5:
Health Center at The Renaissan 5:
Anna Maria of Aurora 5:
Bath Creek Estates 5:
The Pinnacle Rehabilitation and Nursing Center 5:
Wayne County Care Center 4:
Jackson Ridge Rehabilitation and Care Center 4:
Orrville Pointe 4:
Minerva Rehabilitation and Nursing Center 4:
Northwestern Center 4:
Northfield Village Retirement Community 4:
Berea Center 4:
Altercare of Hartville Ctr For 4:
St Luke Lutheran Community-Portage Lakes 4:
Doylestown Health Care Center 4:
Life Care Center of Medina 4:
Brunswick Pointe Transitional Care 4:
Crown Center at Laurel Lake 4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin 4:
Sanctuary Wadsworth 4:
Shady Lawn Nursing Home 4:
Wadsworth Pointe 4:
Amherst Meadows Skilled Nursing and Rehab 4:
Smithville Western Care Center 4:
Bel Air Care Center 4:
Saint Joseph Care Center 4:
Altercare Transitional Care of The Western Reserve 4:
Joshua Tree Care Center 4:
Pleasant View Health Care Center 4:
Ohio Living Rockynol 4:
Glenwood Care and Rehabilitation 4:
Brentwood Health Care Center 4:
North Park Care Center 4:
Avenue at Aurora 4:
Concordia at Sumner 3:
West View Healthy Living 3:
Saint Luke Lutheran Home 3:
Altercare of Louisville Ctr For Rehab and Nsg Care 3:
The Laurels of Massillon 3:
Avenue at Medina 3:
Samaritan Care Center and Villa 3:
Diplomat Healthcare 3:
Arbors at Minerva 3:
Medina Bsd Opco LLC 3:
Altercare of Alliance Ctr For Rehab and Nc Inc 3:
Briarwood The 3:
Jennings Hall 3:
Roselawn Gardens Nursing and Rehabilitation 3:
Broadview Multi Care Center 3:
Rehab Pavilion at The Weils 3:
Avenue at North Ridgeville 3:
Greenbrier Health Center 3:
Aurora Manor Special Care Cent 3:
East Park Care Center 3:
Mt Alverna Home Inc 3:
Village of The Falls 3:
Avenue at Macedonia 3:
Legacy Barberton 3:
Altercare of Wadsworth 3:
Westpark Healthcare Campus 3:
Southern Hills Health and Reha 3:
Altercare of Nobles Pond, Inc 3:
Windsor Medical Center Inc 3:
Altercare of Navarre Ctr For Rehab and Nrsg Care 3:
Hickory Ridge Nursing and Rehabilitation Center 3:
Grande Oaks 2:
Tallmadge Health and Rehab Center 2:
Chapel Hill Community 2:
Copley Health Center 2:
Pleasant Lake Villa 2:
Heritage Health Care Center 2:
Aventura at Walton Hills 2:
Promedica Skilled Nursing and Rehabilitation Parma 2:
Canterbury Villa of Alliance 2:
Longmeadow Care Center 2:
Canterbury of Twinsburg 2:
Mckinley Health Care Ctr LLC 2:
Arbors at Stow 2:

Medical Groups Affiliated with AKRON GENERAL MEDICAL CENTER

There are 1,136 doctors and 146 medical groups that are affiliated with AKRON GENERAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with AKRON GENERAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with AKRON GENERAL MEDICAL CENTER.