About St Luke Lutheran Community-Portage Lakes
St Luke Lutheran Community-portage Lakes, located in AKRON, OH, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose St Luke Lutheran Community-Portage Lakes
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.39 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
St Luke Lutheran Community-Portage Lakes provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Nov 27, 2024 |
| Weighted Average | 41 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 14.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 42.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 83.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 51.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 5.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 75.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 5 complaints
- 2025: 5 complaints
- Total: 16 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 03, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 03, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 10, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 10, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| Oct 25, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Oct 25, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Oct 25, 2024 | Respond appropriately to all alleged violations. |
| Oct 25, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 30, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Nov 16, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Nov 16, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 16, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 16, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Nov 16, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Nov 16, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
SUMMA HEALTH SYSTEM
AKRON, OH
MERCY MEDICAL CENTER
CANTON, OH
UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER
RAVENNA, OH
SUMMA WESTERN RESERVE HOSPITAL
CUYAHOGA FALLS, OH
WOOSTER COMMUNITY HOSPITAL
WOOSTER, OH
AULTMAN HOSPITAL
CANTON, OH
ALLIANCE COMMUNITY HOSPITAL
ALLIANCE, OH
AKRON GENERAL MEDICAL CENTER
AKRON, OH
MEDINA HOSPITAL
MEDINA, OH
CRYSTAL CLINIC ORTHOPAEDIC CENTER
AKRON, OH
LODI COMMUNITY HOSPITAL
LODI, OH
AULTMAN ORRVILLE HOSPITAL
ORRVILLE, OH
AKRON CHILDREN'S HOSPITAL
AKRON, OH
HEARTLAND BEHAVIORAL HEALTHCARE
MASSILLON, OH
ASSURANCE HEALTH HUDSON LLC
HUDSON, OH
SUNRISE VISTA HEALTH AND WELLNESS
CANTON, OH
Owner & Operator Information
Business Entity
ST. LUKE LUTHERAN COMMUNITY - PORTAGE LAKES
Ownership Structure
- ST. LUKE LUTHERAN COMMUNITY - PORTAGE LAKES Direct: 100%
Management & Direction
- JUANITA GEHM CORPORATE DIRECTOR
- JEAN HANSEN CORPORATE DIRECTOR
- RONALD KYLE CORPORATE DIRECTOR
- JOYCE MOHLER W-2 MANAGING EMPLOYEE
- JOYCE MOHLER CORPORATE OFFICER
- JAMES SCHNELL W-2 MANAGING EMPLOYEE
- JOHN SPIELER CORPORATE OFFICER
- ROBERT TAUSCHER CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Western Reserve Masonic Comm | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| Wooster Community Hospital Snf | N/A | 5 |
| Wadsworth Pointe | N/A | 5 |
| Pleasant View Health Care Center | N/A | 5 |
| Pebble Creek Healthcare Center | N/A | 5 |
| Heather Knoll Retirement Village | N/A | 5 |
| Altercare Post-Acute Rehab Center | N/A | 5 |
| The Pinnacle Rehabilitation and Nursing Center | N/A | 5 |
| Amherst Meadows Skilled Nursing and Rehab | N/A | 5 |
Related Analysis
Best Nursing Homes in AKRON, OH
Compare St Luke Lutheran Community-Portage Lakes to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact St Luke Lutheran Community-Portage Lakes directly at 3306443914. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.