About Heather Knoll Retirement Village
Heather Knoll Retirement Village, located in TALLMADGE, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heather Knoll Retirement Village
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #10 out of 163 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.19 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SPRENGER HEALTH CARE SYSTEMS network. This chain operates 12 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Heather Knoll Retirement Village provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Mar 06, 2025 |
| Weighted Average | 13 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 88.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 0.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 1 complaint
- 2026: 1 complaint
- Total: 5 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 10, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 09, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 29, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Oct 29, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 29, 2024 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
UNIVERSITY HOSPITALS AHUJA MEDICAL CENTER
BEACHWOOD, OH
SUMMA HEALTH SYSTEM
AKRON, OH
METROHEALTH SYSTEM
CLEVELAND, OH
UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER
RAVENNA, OH
SUMMA WESTERN RESERVE HOSPITAL
CUYAHOGA FALLS, OH
MERCY MEDICAL CENTER
CANTON, OH
AULTMAN HOSPITAL
CANTON, OH
ALLIANCE COMMUNITY HOSPITAL
ALLIANCE, OH
PARMA COMMUNITY GENERAL HOSPITAL
PARMA, OH
SOUTHWEST GENERAL HEALTH CENTER
MIDDLEBURG HEIGHTS, OH
MEDINA HOSPITAL
MEDINA, OH
AKRON GENERAL MEDICAL CENTER
AKRON, OH
MARYMOUNT HOSPITAL
GARFIELD HEIGHTS, OH
FAIRVIEW HOSPITAL
CLEVELAND, OH
SOUTH POINTE HOSPITAL
WARRENSVILLE HEIGHTS, OH
CRYSTAL CLINIC ORTHOPAEDIC CENTER
AKRON, OH
LAKE HEALTH BEACHWOOD MEDICAL CENTER
BEACHWOOD, OH
AULTMAN ORRVILLE HOSPITAL
ORRVILLE, OH
AKRON CHILDREN'S HOSPITAL
AKRON, OH
CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHAB
CLEVELAND, OH
Owner & Operator Information
Business Entity
HEATHER KNOLL RETIREMENT VILLAGE INC
Ownership Structure
- BLUESKY HEALTHCARE INC Direct: 100%
- WENDIE HUTSENPILLER Indirect
- KENNETH MALANOWSKI Indirect
- NICOLE SPRENGER Indirect
- TRACEY SPRENGER Indirect
Management & Direction
- CITRIN COOPERMAN AND COMPANY LLP ADP OF THE SNF
- CMS & CO. MANAGEMENT SERVICES INC. OPERATIONAL/MANAGERIAL CONTROL
- CMS & CO. MANAGEMENT SERVICES INC. ADP OF THE SNF
- MELISSA COURTOCK ADP OF THE SNF
- MELISSA COURTOCK OPERATIONAL/MANAGERIAL CONTROL
- DELTA HEALTH CARE CONSULTANTS INC. ADP OF THE SNF
- ROBERT EPPERLY ADP OF THE SNF
- ROBERT EPPERLY OPERATIONAL/MANAGERIAL CONTROL
- EMILY FOX ADP OF THE SNF
- EMILY FOX CORPORATE OFFICER
- EMILY FOX OPERATIONAL/MANAGERIAL CONTROL
- KRISTEN GOLLINGER ADP OF THE SNF
- KRISTEN GOLLINGER OPERATIONAL/MANAGERIAL CONTROL
- HEATHER KNOLL RENTAL PROPERTIES LLC ADP OF THE SNF
- HUNTINGTON ADP OF THE SNF
- SHANNON KUHN OPERATIONAL/MANAGERIAL CONTROL
- SHANNON KUHN CORPORATE OFFICER
- SHANNON KUHN ADP OF THE SNF
- BRANDON MALANOWKI OPERATIONAL/MANAGERIAL CONTROL
- BRANDON MALANOWKI CORPORATE OFFICER
- BRANDON MALANOWKI ADP OF THE SNF
- KENNETH MALANOWSKI ADP OF THE SNF
- JAIME MARINO-FREETAGE OPERATIONAL/MANAGERIAL CONTROL
- JAIME MARINO-FREETAGE ADP OF THE SNF
- AMANDA MCQUEEN OPERATIONAL/MANAGERIAL CONTROL
- AMANDA MCQUEEN ADP OF THE SNF
- JACOB MICALE OPERATIONAL/MANAGERIAL CONTROL
- JACOB MICALE ADP OF THE SNF
- KIMBERLY MILLER OPERATIONAL/MANAGERIAL CONTROL
- KIMBERLY MILLER ADP OF THE SNF
- MICHAEL PATYAK OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL PATYAK ADP OF THE SNF
- JENNIFER SAWULSKI ADP OF THE SNF
- JODI SKIDMORE ADP OF THE SNF
- NICOLE SPRENGER ADP OF THE SNF
- TRACEY SPRENGER ADP OF THE SNF
- WELLSPRING STAFFING INC. ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Western Reserve Masonic Comm | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| Burton Health Care Center | N/A | 5 |
| Welsh Home The | N/A | 5 |
| Wadsworth Pointe | N/A | 5 |
| Pleasant View Health Care Center | N/A | 5 |
| Pebble Creek Healthcare Center | N/A | 5 |
| Altercare Post-Acute Rehab Center | N/A | 5 |
| Heather Knoll Retirement Village | N/A | 5 |
Related Analysis
Best Nursing Homes in TALLMADGE, OH
Compare Heather Knoll Retirement Village to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heather Knoll Retirement Village directly at 3306888600. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.