The Worst Home Health Care Agencies in Jacksonville, Texas

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Jacksonville, Texas

There are 58 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Jacksonville, Texas.)

Name 5-Star Quality of Care Rating
CONSOLIDATED FIRST CHOICE HOME HEALTH INC
507 GASLIGHT SUITE B
LUFKIN, TX 75901
1.5:
CEDAR LAKE HOME HEALTH AND HOSPICE
1611 W ROYALL BLVD.
MALAKOFF, TX 75148
1.5:
A CARING TOUCH HOME HEALTH SERVICES
4000 SOUTH MEDFORD DRIVE SUITE 9W
LUFKIN, TX 75901
1.5:
UNICARE HOME HEALTH SERVICES
3300 S BROADWAY AVE STE 208
TYLER, TX 75701
2:
RELIANT AT HOME
1570 S. JOHN REDDIT DR.
LUFKIN, TX 75904
2:
CHOICE HOMECARE
516 NORTH SYCAMORE
PALESTINE, TX 75801
2.5:
HEALTH AT HOME
295 PARK ROW ST
VAN, TX 75790
2.5:
A COMPASSIONATE CARE HOME HEALTH SERVICES
3458 TED TROUT DRIVE
LUFKIN, TX 75904
2.5:
UT HEALTH EAST TEXAS HOME HEALTH SERVICES
909 EAST TYLER ST., STE 117
ATHENS, TX 75751
2.5:
ANGELS CARE HOME HEALTH
2000 S ROYALL
PALESTINE, TX 75801
2.5:
ENHABIT HOME HEALTH
724 WSW 323 LOOP, SUITE D
TYLER, TX 75701
3:
CHOICE HOMECARE OF THE PINES
107 W HOYT DR
LONGVIEW, TX 75601
3:
EXCEL HOME HEALTH
529 GASLIGHT BLVD
LUFKIN, TX 75904
3:
A COMPASSIONATE CARE HOME HEALTH SERVICES OF ONALA
412 S 1ST ST, STE A
LUFKIN, TX 75901
3:
CHOICE HOMECARE
1409 S BECKHAM AVENUE SUITE B
TYLER, TX 75701
3:
ASSISTCARE
315 WILSON ST.
HENDERSON, TX 75652
3:
PREMIER HOME CARE
602 E WHALEY
LONGVIEW, TX 75601
3:
ELITE HOME HEALTH
905 N 4TH STREET
LONGVIEW, TX 75601
3:
HOME CARE NETWORK
300 WILLOW CREEK PARKWAY SUITE 240
PALESTINE, TX 75801
3:
TRADITIONS HEALTH CARE
4362 N US HWY 259 SUITE A
LONGVIEW, TX 75605
3.5:
ONESOURCE HOME CARE INC
4001 TECHNOLOGY CENTER #304
LONGVIEW, TX 75605
3.5:
ENCOMPASS HOME HEALTH OF EAST TEXAS
407 E. METHVIN ST STE 300
LONGVIEW, TX 75601
3.5:
PATHFINDER HOME HEALTH
311 S PALESTINE STREET
ATHENS, TX 75751
3.5:
A PINEYWOODS HOME HEALTH CARE INC
103D CARRIAGE DRIVE
LUFKIN, TX 75904
3.5:
ENCOMPASS HOME HEALTH OF EAST TEXAS
300 E MAIN STREET, SUITE 200
NACOGDOCHES, TX 75961
4:
HAPPY AT HOME HEALTHCARE
125 SOUTH MAIN STREET
HENDERSON, TX 75654
4:
ADVANTAGE PLUS HOMECARE
2719 WESTWARD DRIVE
NACOGDOCHES, TX 75964
4:
TRADITIONS HEALTH
1820 SHILOH RD #1101
TYLER, TX 75703
4:
CHAMBERS HOME HEALTH AGENCY
1939 MOORES LN
TEXARKANA, TX 75605
4:
ENCOMPASS HOME HEALTH OF EAST TEXAS
2256 SOUTH SYCAMORE SUITE 2
PALESTINE, TX 75801
4:
ELARA CARING
521 CEDAR ST, SUITE 1
TEAGUE, TX 75860
4.5:
PARADIGM HOMECARE
777 S BROADWAY AVENUE SUITE 200
TYLER, TX 75701
4.5:
CENTERWELL HOME HEALTH
836 SOUTHPARK CIRCLE SUITE C
ATHENS, TX 75752
4.5:
CHRISTUS GOOD SHEPHERD
103 W LOOP 281, SUITE 470
LONGVIEW, TX 75605
4.5:
TEXAS HOME HEALTH SKILLED SERVICES
1809 JUDSON ROAD
LONGVIEW, TX 75605
4.5:
CHRISTUS HOMECARE
821 E SOUTHEAST LOOP 323 SUITE 560
TYLER, TX 75701
4.5:
ACCENTCARE HOME HEALTH OF TEXAS
4619 NORTH STREET
NACOGDOCHES, TX 75965
5:
LIFECARE HEALTH SERVICES
911 W LOOP 281, SUITE 204
LONGVIEW, TX 75604
5:
HIGHLAND PARK SENIOR CARE
911 PEGUES PLACE SUITE A
LONGVIEW, TX 75601
5:
BEULAH HOME HEALTH AGENCY INC
3613 ROCK CREEK DRIVE
TYLER, TX 75707
-:
DIVINE HEALTH CARE SERVICES INC
3200 BROADWAY BLVD, SUITE 268
GARLAND, TX 75043
-:
DEPENDABLE HOME CARE OF EAST TEXAS
1305 DOCTORS DR
TYLER, TX 75701
-:
HEALTH CONCEPTS HOME HEALTH, INC
1520 E. RUSK STREET
JACKSONVILLE, TX 75766
-:
NIGHTINGALE HOME HEALTH AGENCY
1405 SOUTH FLEISHER AVENUE SUITE 315
TYLER, TX 75701
-:
VITALCARING GROUP
2001 BEACH ST STE 200
FORT WORTH, TX 76103
-:
ADVANCING AT HOME HEALTH CARE LLC
702 FAIRPARK DR. SUITE 101
HENDERSON, TX 75654
-:
PREMIER HEALTHCARE SERVICES LAKESIDE
1021 E. SOUTHEAST LOOP 323, SUITE 110B
TYLER, TX 75701
-:
PREMIER HEALTH CARE SERVICES I
1021 E. SOUTHEAST LOOP 323 SUITE 110A
TYLER, TX 75701
-:
AMCARE PRO HOME HEALTH OF EAST TEXAS
401 E FRONT ST STE 229
TYLER, TX 75702
-:
MOTHERWELL HOME HEALTH
418 WEST MAIN STREET
NACOGDOCHES, TX 75961
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Texas

Major Cities in Texas

Dallas, TX (best, worst) Houston, TX (best, worst)
San Antonio, TX (best, worst) Austin, TX (best, worst)
Fort Worth, TX (best, worst) El Paso, TX (best, worst)
McAllen, TX (best, worst) Denton, TX (best, worst)
Arlington, TX (best, worst) Corpus Christi, TX (best, worst)
Plano, TX (best, worst) Lubbock, TX (best, worst)
Laredo, TX (best, worst) McKinney, TX (best, worst)
Killeen, TX (best, worst) Garland, TX (best, worst)
Irving, TX (best, worst) Brownsville, TX (best, worst)
College Station, TX (best, worst) Amarillo, TX (best, worst)