HOME CARE NETWORK: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3 out of 5): , Patient Recommendation: 85%

 300 WILLOW CREEK PARKWAY SUITE 240 PALESTINE, TX 75801

  972-270-2000

Data date: Jan 17, 2024

The Most Important Data about HOME CARE NETWORK

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for HOME CARE NETWORK is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave HOME CARE NETWORK a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 11/20/2001. The agency costs MORE than the average agency nationally. The agency serves 274 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about HOME CARE NETWORK, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on HOME CARE NETWORK

Data as of Jan 17, 2024

Address:

300 WILLOW CREEK PARKWAY SUITE 240

PALESTINE, TX 75801

Click for Map

The Best Home Health Agencies around PALESTINE

The Worst Home Health Agencies around PALESTINE

Medicare Provider Number: 679086

Participating in Medicare Since: November 20, 2001

Ownership Type: PROPRIETARY

Cost compared to national average: 105%

DTC Performance for HOME CARE NETWORK

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for HOME CARE NETWORK.

Home Health Care Services

HOME CARE NETWORK offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for HOME CARE NETWORK

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 2:
Star Rating For Health Team Communicated Well With Them 2:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by HOME CARE NETWORK

HOME CARE NETWORK provides home health care services in these zip codes.

72751 74501 75001 75002 75006 75007 75009 75010 75013 75019 75022 75023 75024 75025 75028 75032 75033 75034 75035 75036 75038 75039 75040 75041 75042 75043 75044 75048 75050 75051 75052 75054 75056 75057 75060 75061 75062 75063 75065 75067 75068 75069 75070 75071 75072 75074 75075 75077 75078 75080 75081 75082 75087 75088 75089 75093 75094 75098 75103 75104 75110 75114 75115 75116 75117 75119 75124 75125 75126 75132 75134 75135 75137 75140 75141 75142 75143 75144 75146 75147 75148 75149 75150 75152 75154 75155 75156 75157 75158 75159 75160 75161 75163 75165 75166 75167 75169 75172 75173 75180 75181 75182 75185 75189 75201 75203 75204 75205 75206 75207 75208 75209 75210 75211 75212 75214 75215 75216 75217 75218 75219 75220 75222 75223 75224 75225 75226 75227 75228 75229 75230 75231 75232 75233 75234 75235 75236 75237 75238 75240 75241 75243 75244 75246 75247 75248 75249 75251 75252 75253 75254 75287 75401 75402 75407 75409 75410 75422 75423 75428 75440 75442 75453 75459 75472 75474 75482 75495 75496 75667 75701 75702 75703 75704 75705 75706 75707 75708 75709 75750 75751 75752 75754 75756 75757 75758 75760 75762 75763 75765 75766 75770 75771 75773 75778 75785 75789 75790 75791 75801 75802 75803 75831 75835 75839 75840 75844 75845 75847 75849 75853 75855 75861 75901 75904 75925 75929 75936 75937 75939 75941 75944 75949 75960 75961 75964 75965 75969 75976 75980 76001 76002 76006 76010 76011 76012 76013 76014 76015 76016 76017 76018 76021 76028 76031 76033 76034 76040 76041 76049 76051 76054 76060 76063 76065 76084 76092 76104 76112 76113 76119 76120 76123 76148 76164 76201 76207 76208 76210 76227 76258 76651 77351 77360

Performance Measures for HOME CARE NETWORK

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 96%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 67%
How Often Patients Got Better At Walking Or Moving Around 86%
How Often Patients Got Better At Getting In And Out Of Bed 83.8%
How Often Patients Got Better At Bathing 82.5%
How Often Patients' Breathing Improved 76.3%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 81.5%
How Often Home Health Patients Had To Be Admitted To The Hospital 14.1%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 10.8%

Patient Survey Responses for HOME CARE NETWORK

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOME CARE NETWORK to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 87% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 82% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 82% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 85% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 77% (Nat: 78%)
Lower

Medical Professionals Associated with HOME CARE NETWORK

These are the doctors who are affiliated with HOME CARE NETWORK.