CHOICE HOMECARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 86%
516 NORTH SYCAMORE PALESTINE, TX 75801
844-266-5319
Data date: Jan 17, 2024
The Most Important Data about CHOICE HOMECARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CHOICE HOMECARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave CHOICE HOMECARE a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/05/2000. The agency costs MORE than the average agency nationally. The agency serves 307 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CHOICE HOMECARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CHOICE HOMECARE
Data as of Jan 17, 2024
Address:
516 NORTH SYCAMORE
PALESTINE, TX 75801
Medicare Provider Number: 679007
Participating in Medicare Since: October 05, 2000
Ownership Type: PROPRIETARY
Cost compared to national average: 107%
DTC Performance for CHOICE HOMECARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for CHOICE HOMECARE.
Home Health Care Services
CHOICE HOMECARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for CHOICE HOMECARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 2.5: |
| HHCAHPS Survey Summary Star Rating | 4: |
| Star Rating For Health Team Gave Care In A Professional Way | 5: |
| Star Rating For Health Team Communicated Well With Them | 3: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
| Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CHOICE HOMECARE
CHOICE HOMECARE provides home health care services in these zip codes.
75002 75006 75025 75032 75042 75043 75044 75048 75051 75052 75062 75063 75067 75070 75077 75081 75088 75094 75103 75104 75109 75110 75117 75124 75126 75127 75140 75142 75143 75144 75147 75148 75149 75150 75156 75158 75159 75160 75163 75167 75169 75189 75205 75209 75225 75231 75234 75241 75244 75247 75248 75253 75402 75410 75451 75455 75457 75482 75483 75494 75495 75497 75601 75602 75603 75604 75605 75606 75631 75633 75638 75639 75644 75645 75650 75652 75654 75657 75662 75670 75672 75681 75683 75684 75686 75693 75701 75702 75703 75704 75705 75706 75707 75708 75709 75712 75750 75751 75752 75754 75755 75756 75757 75758 75760 75762 75763 75765 75766 75770 75771 75773 75778 75779 75783 75784 75785 75789 75790 75791 75792 75801 75803 75831 75832 75833 75835 75839 75840 75844 75845 75851 75853 75855 75859 75860 75861 75862 75901 75904 75915 75925 75930 75931 75935 75939 75941 75943 75946 75948 75949 75956 75961 75963 75964 75965 75972 75974 75975 75979 76008 76013 76028 76053 76065 76084 76108 76123 76182 76210 76240 76241 76244 76245 76247 76252 76253 76255 76262 76272 77004 77007 77012 77014 77016 77027 77028 77029 77035 77038 77043 77049 77053 77062 77075 77077 77080 77087 77098 77304 77346 77357 77358 77363 77365 77377 77406 77422 77459 77469 77477 77484 77485 77489 77498 77502 77506 77515 77520 77523 77531 77532 77539 77545 77546 77554 77565 77566 77583 77584 77586 77611 77612 77619 77622 77625 77627 77630 77632 77640 77642 77651 77656 77657 77660 77662 77665 77701 77702 77703 77705 77706 77707 77708 77713 78133 78602 78612 78613 78617 78619 78620 78621 78628 78633 78640 78641 78652 78653 78660 78664 78665 78666 78669 78676 78681 78701 78703 78704 78717 78721 78727 78728 78729 78732 78733 78734 78735 78736 78737 78738 78739 78741 78744 78745 78746 78747 78748 78749 78750 78751 78753 78756 78757 78758 78759 78957
Performance Measures for CHOICE HOMECARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.5% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.2% |
| How Often Patients Got Better At Walking Or Moving Around | 80% |
| How Often Patients Got Better At Getting In And Out Of Bed | 77% |
| How Often Patients Got Better At Bathing | 80.9% |
| How Often Patients' Breathing Improved | 67.8% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 75% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 15% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.1% |
Patient Survey Responses for CHOICE HOMECARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHOICE HOMECARE to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with CHOICE HOMECARE
These are the doctors who are affiliated with CHOICE HOMECARE.
- SCOTT WRIGHT ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - CHRISTUS TRINITY CLINIC )
- MICHELE BENTOSKI ( NURSE PRACTITIONER - CHRISTUS TRINITY CLINIC )
- CASSIE ANDERSON ( PHYSICIAN ASSISTANT - MOTHER FRANCES HOSPITAL REGIONAL HEALTH CARE CENTER )
