The Worst Home Health Care Agencies in Austin, Texas

Updated as of March 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Austin, Texas

There are 68 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Austin, Texas.)

Name 5-Star Quality of Care Rating
HANA CARE TEXAS
223 W ANDERSON LANE SUITE A110
AUSTIN, TX 78752
1:
SANTA RITA HOME HEALTH SERVICES
10803 GULFDALE ST STE 250
SAN ANTONIO, TX 78216
1.5:
ADVENTIST HOME HEALTH
1229 FABER DRIVE
PFLUGERVILLE, TX 78660
1.5:
C C HOME HEALTH CENTRAL INC
1805 RUTHERFORD LANE SUITE 210
AUSTIN, TX 78754
1.5:
STANDARDS HOME HEALTH
111 WEST 2ND ST
CAMERON, TX 76520
2:
WIMBERLEY HOME HEALTH
201 FM 3237 SUITE 123
WIMBERLEY, TX 78676
2:
CHOICE HEALTH AT HOME
2115 STEPHAN'S PLACE SUITE 1400
NEW BRAUNFELS, TX 78130
2:
AT HOME QUALITY CARE - AUSTIN
7703 N LAMAR BLVD SUITE 330
AUSTIN, TX 78752
2:
VALERIAN HOME HEALTH AND HOSPICE
4701 CAMPUS VILLAGE DRIVE
ROUND ROCK, TX 78665
2:
CARTER HEALTHCARE
3435 GREYSTONE DR STE 104
AUSTIN, TX 78731
2:
GEORGETOWN LIVING HOME HEALTH & COMPANIONS
2700 SHELL ROAD
GEORGETOWN, TX 78628
2:
HOME THERAPY AUSTIN
3724 EXECUTIVE DRIVE, BLDG 9, SUITE 220
AUSTIN, TX 78731
2.5:
ABIDING HOME HEALTH OF CEDAR PARK
715 DISCOVERY BLVD #511
CEDAR PARK, TX 78613
2.5:
CARTER HEALTHCARE
1619 E COMMON ST, STE 502
NEW BRAUNFELS, TX 78130
2.5:
STANDARD REGIONAL HOME HEALTH INC
115 N CENTRAL AVE
CAMERON, TX 76520
3:
RAINIER HOMECARE
10711 BURNET ROAD SUITE 304
AUSTIN, TX 78758
3:
CAPITOL HOME HEALTH
9015 MOUNTAIN RIDGE DRIVE STE#210
AUSTIN, TX 78759
3:
VISITING NURSE & HOSPICE OF LITCHFIELD COUNTY, INC.
32 UNION ST
WINSTED, CT 06098
3:
KINESIS HOME HEALTH CARE LLC
3122 ARGENTO PLACE
CEDAR PARK, TX 78613
3:
ROBINSON CREEK HOME HEALTH AND HOSPICE
5316 HWY 290 SUITE 360
AUSTIN, TX 78735
3:
ENHABIT HOME HEALTH
1002 MARBLE HEIGHTS DR STE B1
MARBLE FALLS, TX 78654
3.5:
INTERIM HEALTHCARE OF AUSTIN
1421 W WELLS BRANCH PKWY
PFLUGERVILLE, TX 78660
3.5:
WESLEYAN HOME HEALTH
2419 WILLIAMS DR
GEORGETOWN, TX 78626
3.5:
CHOICE AUSTIN HOMECARE
3724 EXECUTIVE CENTER DRIVE, BLDG. 9 SUITE 220 B
AUSTIN, TX 78731
3.5:
ENHABIT HOME HEALTH
5900 SOUTHWEST PARKWAY STE#420 BLDG 4
AUSTIN, TX 78735
4:
ENCOMPASS HOME HEALTH OF GEORGETOWN
285 SE INNER LOOP SUITE 108
GEORGETOWN, TX 78626
4:
HALCYON HOME LLC
8133 MESA DR STE 200
AUSTIN, TX 78759
4:
JOL HEALTHCARE
1300 DACY LANE, SUITE 150
KYLE, TX 78640
4:
ASCENSION AT HOME
1300 DACY LANE, SUITE 170
KYLE, TX 78640
4:
ELARA CARING
1 CHISHOLM TRAIL RD STE 150
ROUND ROCK, TX 78681
4:
THERACARE HOME HEALTH
525 ROUND ROCK WEST DRIVE SUITE A170
ROUND ROCK, TX 78681
4:
PROGRESSIVE HOME HEALTH AGENCY
1766 FM 967 SUITE B
BUDA, TX 78610
4:
ACCENTCARE HOME HEALTH OF TEXAS
3520 EXECUTIVE CENTER DRIVE SUITE G100
AUSTIN, TX 78731
4.5:
ACCENTCARE HOME HEALTH OF TEXAS
3520 EXECUTIVE CENTER DRIVE SUITE G100
AUSTIN, TX 78731
4.5:
ACCENTCARE HOME HEALTH OF MARBLE FALLS
1100 MISSION HILLS DRIVE SUITE 100
MARBLE FALLS, TX 78654
4.5:
ST. DAVID'S HEALTHCARE AT HOME
3636 EXECUTIVE CENTER DR. BLDG 8 STE 216
AUSTIN, TX 78731
4.5:
ASCENSION AT HOME
309 INDUSTRIAL BLVD, SUITE 2
BURNET, TX 78611
4.5:
CHRISTUS HOMECARE
750 LANDA STREET SUITE #B
NEW BRAUNFELS, TX 78130
4.5:
CENTERWELL HOME HEALTH
3307 NORTHLAND DRIVE, STE 302
AUSTIN, TX 78731
4.5:
ACCENTCARE HEALTH
1111 N INTERSTATE 35 #204
ROUND ROCK, TX 78664
4.5:
ROYALTY CARE HOME HEALTH SERVICES INC
3000 JOE DIMAGGIO BLVD. BLDG 400 STE 13
ROUND ROCK, TX 78665
4.5:
SOAR HOME CARE LLC
285 N CASTELL AVE
NEW BRAUNFELS, TX 78130
4.5:
PAM HEALTH AT HOME
825 MAIN STREET, SUITE#140
BUDA, TX 78610
4.5:
BELLCOA HOME HEALTH SERVICE INC
7801 N LAMAR BLVD SUITE D-79
AUSTIN, TX 78752
4.5:
HARMONYCARES HOME HEALTH
7800 SHOAL CREEK BLVD STE 118 W
AUSTIN, TX 78757
5:
ACCENTCARE HOME HEALTH OF TAYLOR
567 CHRIS KELLEY BLVD.
HUTTO, TX 78634
5:
GILEAD HOME HEALTH
2300 GREENHILL DRIVE BLDG 5 SUITE 500
ROUND ROCK, TX 78664
5:
APICON HOME HEALTH AGENCY INC
1850 ROUND ROCK AVE
ROUND ROCK, TX 78681
5:
A PRIME MEDICAL HOME HEALTH INC
13419 U.S. HWY 290 EAST BLD#11 UNIT C,D
MANOR, TX 78653
-:
HALCYON HOME
125 MCCARTY LANE
SAN MARCOS, TX 78666
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Texas

Major Cities in Texas

Dallas, TX (best, worst) Houston, TX (best, worst)
San Antonio, TX (best, worst) Austin, TX (best, worst)
Fort Worth, TX (best, worst) El Paso, TX (best, worst)
McAllen, TX (best, worst) Denton, TX (best, worst)
Arlington, TX (best, worst) Corpus Christi, TX (best, worst)
Plano, TX (best, worst) Lubbock, TX (best, worst)
Laredo, TX (best, worst) McKinney, TX (best, worst)
Killeen, TX (best, worst) Garland, TX (best, worst)
Irving, TX (best, worst) Brownsville, TX (best, worst)
College Station, TX (best, worst) Amarillo, TX (best, worst)