ASSISTCARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 86%
315 WILSON ST. HENDERSON, TX 75652
903-657-4413
Data date: Jan 17, 2024
The Most Important Data about ASSISTCARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ASSISTCARE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave ASSISTCARE a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 05/13/1997. The agency costs MORE than the average agency nationally. The agency serves 199 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ASSISTCARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ASSISTCARE
Data as of Jan 17, 2024
Address:
315 WILSON ST.
HENDERSON, TX 75652
Medicare Provider Number: 459266
Participating in Medicare Since: May 13, 1997
Ownership Type: PROPRIETARY
Cost compared to national average: 110%
DTC Performance for ASSISTCARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for ASSISTCARE.
Home Health Care Services
ASSISTCARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ASSISTCARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by ASSISTCARE
ASSISTCARE provides home health care services in these zip codes.
75002 75009 75013 75020 75021 75033 75036 75056 75062 75069 75070 75071 75072 75076 75078 75090 75092 75124 75140 75169 75407 75409 75410 75418 75424 75428 75440 75447 75451 75453 75454 75459 75479 75490 75491 75494 75495 75497 75563 75601 75602 75603 75604 75605 75606 75607 75608 75631 75633 75638 75639 75640 75643 75644 75645 75647 75650 75651 75652 75653 75654 75656 75657 75658 75662 75663 75666 75667 75668 75669 75670 75671 75672 75681 75682 75683 75684 75686 75691 75692 75693 75701 75702 75703 75704 75705 75706 75707 75708 75709 75750 75755 75757 75758 75760 75763 75765 75766 75770 75771 75773 75778 75783 75784 75785 75789 75791 75792 75801 75803 75835 75862 75865 75901 75904 75929 75931 75932 75935 75936 75938 75939 75941 75944 75946 75951 75956 75959 75960 75961 75964 75965 75966 75968 75969 75974 75975 75979 76207 76210 76227 76233 76234 76238 76240 76245 76250 76252 76258 76264 76266 76271 76272 76273 76533 76540 76544 76574 77327 77331 77335 77351 77359 77360 77364 77369 77371 77376 77399 77514 77519 77533 77535 77564 77585 77611 77612 77616 77619 77624 77625 77627 77630 77632 77640 77642 77656 77657 77660 77662 77663 77664 77701 77703 77705 77706 77707 77708 77713
Performance Measures for ASSISTCARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 100% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 74.9% |
How Often Patients Got Better At Walking Or Moving Around | 77.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 79.3% |
How Often Patients Got Better At Bathing | 84.3% |
How Often Patients' Breathing Improved | 77.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.1% |
Patient Survey Responses for ASSISTCARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ASSISTCARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with ASSISTCARE
These are the doctors who are affiliated with ASSISTCARE.
- UPALI WALGAMA ( INTERNAL MEDICINE - HENDERSON FAMILY MEDICINE, PLLC )
- KENNETH STEGALL ( PHYSICIAN ASSISTANT - CHRISTUS TRINITY CLINIC )
- BRENDA VOZZA ( INTERNAL MEDICINE - BROOKRIDGE INTERNAL MEDICINE ASSOCIATES, PA )
- CHARLES PERRICONE ( FAMILY PRACTICE - CHRISTUS TRINITY CLINIC )
- CHELSI JACKSON ( FAMILY PRACTICE - CHRISTUS TRINITY CLINIC )
- ANTHONY DAVIS ( FAMILY PRACTICE - TYLER INTERNAL MEDICINE ASSOCIATES P A )