HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 86%
2649 SOUTH ROAD, SUITE 220 POUGHKEEPSIE, NY 12601
845-471-4243
Data date: Jan 17, 2024
The Most Important Data about HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/09/1987. The agency costs LESS than the average agency nationally. The agency serves 35 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
Data as of Jan 17, 2024
Address:
2649 SOUTH ROAD, SUITE 220
POUGHKEEPSIE, NY 12601
Medicare Provider Number: 337230
Participating in Medicare Since: September 09, 1987
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 95%
DTC Performance for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA.
Home Health Care Services
HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA provides home health care services in these zip codes.
12501 12504 12507 12508 12512 12514 12522 12524 12527 12531 12533 12538 12540 12545 12546 12564 12567 12569 12570 12571 12572 12574 12578 12580 12581 12582 12583 12585 12590 12592 12594 12601 12602 12603 12604
Performance Measures for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 92.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 68.7% |
How Often Patients Got Better At Walking Or Moving Around | 80.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.3% |
How Often Patients Got Better At Bathing | 82.5% |
How Often Patients' Breathing Improved | 85% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 70.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.1% |
Patient Survey Responses for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 86% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA
These are the doctors who are affiliated with HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA.
- LENA NESHEIWAT ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- DAVID CHO ( INTERNAL MEDICINE - PREMIER MEDICAL GROUP OF THE HUDSON VALLEY PC )
- ROBERT HOLLAND ( FAMILY PRACTICE - WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC )
- RABI SINHA ( INTERNAL MEDICINE - NORTHERN MEDICAL GROUP, PLLC )
- DOUGLAS FAUSER ( ORTHOPEDIC SURGERY - SOMERS ORTHOPAEDIC SURGERY AND SPORTS MEDICINE GROUP PLLC )
- JOEL BUCHALTER ( ORTHOPEDIC SURGERY - SOMERS ORTHOPAEDIC SURGERY AND SPORTS MEDICINE GROUP PLLC )
- BRUCE SANDERS ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- SUMITA MAZUMDAR ( INTERNAL MEDICINE - POUGHKEEPSIE MEDICAL GROUP LLP )
- EDWARD SCHNEIDER ( FAMILY PRACTICE )
- RUTH BLASH ( INTERNAL MEDICINE - OPTUM MEDICAL CARE PC )
- DANIEL BAXTER ( INTERNAL MEDICINE - OPTUM MEDICAL CARE PC )
- KIM SEEGER ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- KULIN OZA ( GENERAL SURGERY - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- REBECCA MAZURKIEWICZ ( INTERNAL MEDICINE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- MICHELLE ABIS ( INTERNAL MEDICINE )
- HANG PARK ( INTERNAL MEDICINE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- KRISTINA OTERO ( INTERNAL MEDICINE - OPTUM MEDICAL CARE PC )
- ELLIOT LEVINE ( INTERNAL MEDICINE - PREMIER MEDICAL GROUP OF THE HUDSON VALLEY PC )
- LEOPOLDO ABIS ( INTERNAL MEDICINE )
- MANISHA BHUTANI ( INTERNAL MEDICINE - PREMIER MEDICAL GROUP OF THE HUDSON VALLEY PC )
- AMY COCINA ( INTERNAL MEDICINE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- VINCENT SAVATH ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- DEEPESH PATEL ( INTERNAL MEDICINE - AXIS MEDICAL PLLC )
- LAUREN STEPHENSON ( NURSE PRACTITIONER - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- JOHN MULLEN ( ORTHOPEDIC SURGERY - ORTHOCONNECTICUT PC )
- ABEEL MANGI ( THORACIC SURGERY - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- KAVITA AGGARWAL ( INTERNAL MEDICINE - OPTUM MEDICAL CARE PC )
- DAVIDE DEBELLIS ( INTERNAL MEDICINE - PREMIER MEDICAL GROUP OF THE HUDSON VALLEY PC )
- SCOTT COSTLEY ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- LEONARD ASTRAUSKAS ( INTERNAL MEDICINE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- CARMEN TAMAYO GOMEZ ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- VICTOR KHABIE ( ORTHOPEDIC SURGERY - SOMERS ORTHOPAEDIC SURGERY AND SPORTS MEDICINE GROUP PLLC )
- MELISSA SCHISKIE ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- MICHAEL GRILL ( FAMILY PRACTICE - WESTCHESTER PUTNAM GASTROENTEROLOGY PC )
- LIANA DAS ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- PAUL JEE ( INTERNAL MEDICINE - NUVANCE HEALTH MEDICAL PRACTICE, PC )