RIVERSPRING CHHA / ELDERSERVE CHHA: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 75%
530 WEST 166TH STREET, 3RD FLOOR NEW YORK, NY 10032
914-368-5550
Data date: Jan 17, 2024
The Most Important Data about RIVERSPRING CHHA / ELDERSERVE CHHA
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for RIVERSPRING CHHA / ELDERSERVE CHHA is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 63% of its customers. This is LOWER than the national average. The percentage of patients who gave RIVERSPRING CHHA / ELDERSERVE CHHA a rating of 9 or 10 was 75%. This is LOWER than the national average. The agency has been participating in Medicare since 09/25/1990. The agency costs LESS than the average agency nationally. The agency serves 191 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about RIVERSPRING CHHA / ELDERSERVE CHHA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on RIVERSPRING CHHA / ELDERSERVE CHHA
Data as of Jan 17, 2024
Address:
530 WEST 166TH STREET, 3RD FLOOR
NEW YORK, NY 10032
Medicare Provider Number: 337276
Participating in Medicare Since: September 25, 1990
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 98%
DTC Performance for RIVERSPRING CHHA / ELDERSERVE CHHA
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for RIVERSPRING CHHA / ELDERSERVE CHHA.
Home Health Care Services
RIVERSPRING CHHA / ELDERSERVE CHHA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for RIVERSPRING CHHA / ELDERSERVE CHHA
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 1: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by RIVERSPRING CHHA / ELDERSERVE CHHA
RIVERSPRING CHHA / ELDERSERVE CHHA provides home health care services in these zip codes.
10001 10002 10003 10005 10006 10007 10009 10010 10011 10012 10013 10014 10016 10017 10019 10021 10022 10023 10024 10025 10026 10027 10028 10029 10030 10031 10032 10033 10034 10035 10036 10037 10038 10039 10040 10044 10065 10069 10075 10128 10162 10280 10451 10452 10453 10454 10455 10456 10457 10458 10459 10460 10461 10462 10463 10464 10465 10466 10467 10468 10469 10470 10471 10472 10473 10474 10475 10502 10522 10528 10530 10533 10543 10550 10552 10553 10580 10583 10591 10601 10603 10604 10605 10606 10607 10701 10703 10704 10705 10706 10707 10708 10709 10710 10801 10803 10804 10805 10977 11101 11102 11103 11105 11106 11109 11201 11203 11204 11205 11206 11207 11208 11209 11210 11211 11212 11213 11214 11215 11216 11217 11218 11219 11220 11221 11222 11223 11224 11225 11226 11228 11229 11230 11231 11232 11233 11234 11235 11236 11237 11238 11239 11249 11354 11355 11356 11357 11358 11360 11361 11362 11364 11365 11366 11367 11368 11369 11370 11372 11373 11374 11375 11377 11378 11379 11385 11411 11412 11413 11414 11415 11417 11418 11419 11420 11421 11422 11423 11426 11429 11432 11433 11434 11435 11691 11694 11702 11717 11722 11779 11796
Performance Measures for RIVERSPRING CHHA / ELDERSERVE CHHA
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 90.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 75.6% |
How Often Patients Got Better At Walking Or Moving Around | 84.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 82% |
How Often Patients Got Better At Bathing | 81.5% |
How Often Patients' Breathing Improved | 90.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 78.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.8% |
Patient Survey Responses for RIVERSPRING CHHA / ELDERSERVE CHHA
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIVERSPRING CHHA / ELDERSERVE CHHA to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 79% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 74% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 75% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 63% (Nat: 78%) Lower |
Medical Professionals Associated with RIVERSPRING CHHA / ELDERSERVE CHHA
These are the doctors who are affiliated with RIVERSPRING CHHA / ELDERSERVE CHHA.
- SETH FELTHEIMER ( INTERNAL MEDICINE - TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK )
- JEFFREY GELLER ( ORTHOPEDIC SURGERY - TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK )
- LILIYA LOTSVIN ( INTERNAL MEDICINE )
- DEEPA SHAH ( FAMILY PRACTICE - VIRTUA MEDICAL GROUP, PA )
- PETER ANGEVINE ( NEUROSURGERY - TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK )
- SOODABEH ZOLFAGHARI ( GERIATRIC MEDICINE - PALEKAR FAMILY MEDICAL SERVICES PC )
- GERALD RIDGE ( INTERNAL MEDICINE - LAWRENCE MEDICAL ASSOCIATES PC )
- MARTIN GRAJOWER ( INTERNAL MEDICINE - RIVERDALE MEDICINE,LLP )
- RITA SCOTT ( INTERNAL MEDICINE - BRONX MEDICAL PRACTICE PC )
- KENNETH NYER ( INTERNAL MEDICINE - LAWRENCE MEDICAL ASSOCIATES PC )
- EDUARDO GRANATO ( INTERNAL MEDICINE - TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK )
- NYDIA PROVIDENCE ( INTERNAL MEDICINE - TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK )