The Worst Home Health Care Agencies in Asheville, North Carolina

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Asheville, North Carolina

There are 28 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Asheville, North Carolina.)

Name 5-Star Quality of Care Rating
PROCARE HOME HEALTH SERVICES
705 PROFESSIONAL PLAZA SUITE 7
GREENEVILLE, TN 37745
1.5:
CHEROKEE HOME HEALTH AGENCY
73 KAISER WILNOTY DRIVE
CHEROKEE, NC 28719
2:
SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC
222 HERITAGE BLVD P O BOX 754
NEWPORT, TN 37821
2:
INTERIM HEALTH CARE OF EAST TENNESSEE
2482 BRIGHTS PIKE
MORRISTOWN, TN 37814
2:
PARDEE HOME CARE
114 COLLEGE DRIVE
FLAT ROCK, NC 28731
2.5:
ST FRANCIS HOSPITAL HOME CARE
10 PATEWOOD DRIVE, BLDG 6, STE 300
GREENVILLE, SC 29615
3:
SPARTANBURG REGIONAL HOME HEALTH
120 HEYWOOD AVE
SPARTANBURG, SC 29302
3:
ATRIUM HEALTH AT HOME BLUE RIDGE
141 FIDDLERS RUN BLVD
MORGANTON, NC 28655
3:
MADISON HOME CARE
590 MEDICAL PARK DRIVE
MARSHALL, NC 28753
3:
ADORATION HOME HEALTH
1670 W ANDREW JOHNSON HWY
GREENEVILLE, TN 37745
3:
INTERIM HEALTHCARE OF THE UPSTATE
100 VERDE BLVD STE 300
GREENVILLE, SC 29615
3.5:
CAREPARTNERS HOME CARE & HOSPICE
170 CHURCH ST
FRANKLIN, NC 28734
3.5:
TRANSYLVANIA HOME CARE & HOSPICE
89 HOSPITAL DRIVE, SUITE A & B
BREVARD, NC 28712
3.5:
ADVENTHEALTH HOME CARE WESTERN NORTH CAROLINA
895 HOWARD GAP ROAD
FLETCHER, NC 28732
3.5:
CENTERWELL HOME HEALTH
9 OLDE EASTWOOD VILLAGE BLVD
ASHEVILLE, NC 28803
3.5:
CAREPARTNERS HOME HEALTH SERVICES
68 SWEETEN CREEK ROAD
ASHEVILLE, NC 28801
3.5:
ENHABIT HOME HEALTH
70 NORTH MAIN STREET SUITE 3
MARION, NC 28752
3.5:
BALLAD HEALTH HOMECARE
1410 TUSCULUM BLVD, SUITE 1600
GREENEVILLE, TN 37745
3.5:
CENTERWELL HOME HEALTH
579 GREENWAY ROAD SUITE 103
BOONE, NC 28607
3.5:
CAROLINA HOME CARE
500 WEST ST, SUITE A1
SPINDALE, NC 28160
4:
HOME CARE SERVICES OF HAYWOOD REGIONAL MEDICAL CENTER
13 HAYWOOD OFFICE PARK SUITE 106B
WAYNESVILLE, NC 28785
4:
PRUITTHEALTH AT HOME - AVERY
3616 MITCHELL AVENUE, SUITES 5 - 6
NEWLAND, NC 28657
4:
KINDRED AT HOME
15 BRENDAN WAY, SUITE 250
GREENVILLE, SC 29615
4.5:
BAYADA HOME HEALTH CARE GREENVILLE
25 WOODS LAKE RD
GREENVILLE, SC 29607
4.5:
KINDRED AT HOME
206 CHESNEE HIGHWAY, SUITE H
GAFFNEY, SC 29341
4.5:
HARRIS HOME HEALTH
81 MEDICAL PARK LOOP, SUITE 204
SYLVA, NC 28779
4.5:
UNIVERSITY OF TN MEDICAL CENTER HOME HEALTH SERV
3301 WEST ANDREW JOHNSON SUITE 102
MORRISTOWN, TN 37814
4.5:
AMEDISYS HOME HEALTH CARE
1423 WEST MORRIS BLVD SUITE B
MORRISTOWN, TN 37814
4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst) Raleigh, NC (best, worst)
Durham, NC (best, worst) Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst) Fayetteville, NC (best, worst)
Asheville, NC (best, worst) Concord, NC (best, worst)
Wilmington, NC (best, worst) Hickory, NC (best, worst)
Gastonia, NC (best, worst) High Point, NC (best, worst)
Cary, NC (best, worst) Burlington, NC (best, worst)
Greenville, NC (best, worst) Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst) Rocky Mount, NC (best, worst)
Apex, NC (best, worst) Huntersville, NC (best, worst)