The Worst Home Health Care Agencies in Provo, Utah

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Provo, Utah

There are 53 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Provo, Utah.)

Name 5-Star Quality of Care Rating
CHARTER HOME HEALTH OF WEST JORDAN
6671 SOUTH REDWOOD ROAD, SUITE 101
WEST JORDAN, UT 84084
1.5:
ENVISION HOME HEALTH (ENVISION HEALTHCARE AT HOME)
1345 WEST 1600 NORTH, SUITE 202
OREM, UT 84057
2:
EVEREST HOME HEALTH, LLC
845 SOUTH MAIN STREET, SUITE 7A
BOUNTIFUL, UT 84010
2.5:
QUALITY HOME HEALTH
888 EAST 3900 SOUTH, SUITE B
SALT LAKE CITY, UT 84107
2.5:
HORIZON HOME HEALTH
11 EAST 200 NORTH
OREM, UT 84057
2.5:
ABILITY HOME HEALTH
14572 SOUTH 790 WEST, SUITE 201B
BLUFFDALE, UT 84065
2.5:
FIRST CHOICE HOME HEALTH
5280 S COMMERCE DR, STE A186
MURRAY, UT 84107
2.5:
DIGNITY HOME HEALTH OF UTAH
174 SOUTH 1100 EAST
AMERICAN FORK, UT 84003
2.5:
ASPIRE HOME HEALTH
1020 WEST ATHERTON DRIVE, SUITE 220
TAYLORSVILLE, UT 84123
3:
ASHBY HEALTH CARE
11576 SOUTH STATE STREET, SUITE 1202B
DRAPER, UT 84020
3:
AUBURN CREST HOME HEALTH UTAH, LLC
12244 SOUTH BUSINESS PARK DRIVE, SUITE 215
DRAPER, UT 84020
3:
HEALTH WATCH PROVO, INC.
1485 EAST 840 NORTH
OREM, UT 84097
3:
CENTRAL VALLEY HOME HEALTH
152 WEST 1500 NORTH
NEPHI, UT 84648
3:
AXIS IN-HOME, INC
754 TECHNOLOGY AVE, STE F11-20
OREM, UT 84097
3:
ACTIVE HOME HEALTH
8180 SOUTH 700 EAST, SUITE 100
SANDY, UT 84070
3.5:
ICARE HOME HEALTH
672 WEST 400 SOUTH, SUITE 202
SPRINGVILLE, UT 84663
3.5:
AUBURN CREST HOME HEALTH
12244 S BUSINESS PARK DRIVE, SUITE 215
DRAPER, UT 84020
3.5:
INTERMOUNTAIN HOMECARE HOME HEALTH SALT LAKE
11520 SOUTH REDWOOD ROAD
SOUTH JORDAN, UT 84095
3.5:
VALEO HOME HEALTHCARE SERVICES, LLC
5250 SOUTH COMMERCE DRIVE
MURRAY, UT 84107
3.5:
RENEW HOME HEALTH INC
5280 SOUTH COMMERCE DRIVE, SUITE E-160
MURRAY, UT 84107
3.5:
HORIZON HOME HEALTH- SALT LAKE
6000 SOUTH FASHION BOULEVARD, SUITE 200
MURRAY, UT 84107
3.5:
UTAH HOME HEALTH-NORTH
5242 SOUTH COLLEGE DRIVE, SUITE 205
MURRAY, UT 84123
3.5:
SOUTH DAVIS HOME HEALTH
481 SOUTH 400 EAST
BOUNTIFUL, UT 84010
3.5:
SOLSTICE HOME HEALTH, LLC
1250 EAST 3900 SOUTH
SALT LAKE CITY, UT 84124
3.5:
ENHABIT HOME HEALTH
990 WEST BELLWOOD LANE
MURRAY, UT 84123
3.5:
ASPEN RIDGE HOME HEALTH
151 EAST 5600 SOUTH, SUITE 106
MURRAY, UT 84107
3.5:
CAREGIVER SUPPORT NETWORK, INC.
404 EAST 4500 SOUTH, SUITE A24
SALT LAKE CITY, UT 84107
4:
ONECARE HOME HEALTH UTAH, LLC
1751 WEST ALEXANDER STREET
WEST VALLEY CITY, UT 84119
4:
COMMUNITY NURSING SERVICES
2830 SOUTH REDWOOD ROAD, SUITE A
WEST VALLEY CITY, UT 84119
4:
INTERMOUNTAIN HOMECARE HOME HEALTH - MT. PLEASANT
130 WEST MAIN STREET
MT. PLEASANT, UT 84647
4:
UTAH HOME HEALTH
350 WEST CENTER STREET
OREM, UT 84057
4:
HARMONY HOME HEALTH
5650 SOUTH GREEN STREET
MURRAY, UT 84123
4:
PINNACLE HOME HEALTH, INC.
2040 EAST MURRAY HOLLADAY ROAD
HOLLADAY, UT 84117
4.5:
A-PLUS HOME CARE
1443 NORTH 1200 WEST
OREM, UT 84057
4.5:
SYMBII HOME HEALTH SOUTH
308 EAST 4500 SOUTH, SUITE 100
MURRAY, UT 84107
4.5:
CANYON HOME CARE
746 EAST WINCHESTER STREET, SUITE 200
MURRAY, UT 84107
4.5:
SUMMIT HOME HEALTH
5882 SOUTH 900 EAST, SUITE 101
MURRAY, UT 84121
4.5:
ELITE HOME HEALTH LLC
3333 NORTH DIGITAL DRIVE
LEHI, UT 84043
5:
ELEVATE HOME HEALTH, LLC
88 EAST 100 SOUTH
PRICE, UT 84501
5:
SYMBII HOME HEALTH
1916 NORTH 700 WEST, SUITE 110
LAYTON, UT 84041
5:
TENDER CARE HOME HEALTH
1751 W ALEXANDER STREET, SUITE 106
WEST VALLEY CITY, UT 84119
5:
ONESOURCE HOME HEALTH
5097 SOUTH 900 EAST, SUITE 100
MURRAY, UT 84117
-:
MAPLE CREEK HOME HEALTH
290 WEST CENTER STREET
SPANISH FORK, UT 84660
-:
ELITE HOME HEALTH UTAH, LLC
3333 NORTH DIGITAL DRIVE, SUITE 400B
LEHI, UT 84043
-:
MAXIM HEALTHCARE SERVICES, INC
4424 SOUTH 700 EAST, SUITE 240
SALT LAKE CITY, UT 84107
-:
WASATCH HOME HEALTH
83 SOUTH 2600 WEST, SUITE 202
HURRICANE, UT 84737
-:
HOME NURSING FOR UTAH
152 WEST BURTON AVENUE, SUITE F
SALT LAKE CITY, UT 84115
-:
STAR KIDS PEDIATRIC HOME HEALTH
131 SOUTH 700 EAST, SUITE 101
AMERICAN FORK, UT 84003
-:
UTAH COMMUNITY HEALTHCARE INC
9176 SOUTH 300 WEST, SUITE 32
SANDY, UT 84070
-:
VALEO HOME HEALTH
268 EAST 930 SOUTH
OREM, UT 84097
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Utah

Major Cities in Utah

Salt Lake City, UT (best, worst) Ogden, UT (best, worst)
Provo, UT (best, worst) West Valley City, UT (best, worst)
St. George, UT (best, worst) West Jordan, UT (best, worst)
Logan, UT (best, worst) Orem, UT (best, worst)
Sandy, UT (best, worst) Layton, UT (best, worst)
South Jordan, UT (best, worst) Lehi, UT (best, worst)
Millcreek, UT (best, worst) Taylorsville, UT (best, worst)
Herriman, UT (best, worst) Murray, UT (best, worst)
Draper, UT (best, worst) Riverton, UT (best, worst)
Bountiful, UT (best, worst) Spanish Fork, UT (best, worst)