A-PLUS HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 79%
1443 NORTH 1200 WEST OREM, UT 84057
801-225-0990
Data date: Jan 17, 2024
The Most Important Data about A-PLUS HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for A-PLUS HOME CARE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 73% of its customers. This is LOWER than the national average. The percentage of patients who gave A-PLUS HOME CARE a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 02/01/2001. The agency costs LESS than the average agency nationally. The agency serves 80 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about A-PLUS HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on A-PLUS HOME CARE
Data as of Jan 17, 2024
Address:
1443 NORTH 1200 WEST
OREM, UT 84057
Medicare Provider Number: 467200
Participating in Medicare Since: February 01, 2001
Ownership Type: PROPRIETARY
Cost compared to national average: 92%
DTC Performance for A-PLUS HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for A-PLUS HOME CARE.
Home Health Care Services
A-PLUS HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for A-PLUS HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by A-PLUS HOME CARE
A-PLUS HOME CARE provides home health care services in these zip codes.
84003 84004 84005 84006 84009 84010 84013 84014 84015 84020 84025 84032 84037 84040 84041 84042 84043 84044 84045 84047 84054 84057 84058 84059 84062 84065 84067 84070 84074 84075 84081 84084 84087 84088 84092 84093 84094 84095 84096 84097 84101 84102 84103 84104 84105 84106 84107 84108 84109 84111 84115 84116 84117 84118 84119 84120 84121 84123 84124 84128 84129 84310 84315 84401 84403 84404 84405 84414 84601 84602 84604 84606 84639 84648 84651 84653 84655 84660 84663 84664
Performance Measures for A-PLUS HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 81.7% |
How Often Patients Got Better At Walking Or Moving Around | 91.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 93.4% |
How Often Patients Got Better At Bathing | 95.8% |
How Often Patients' Breathing Improved | 88.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 95.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 10.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.9% |
Patient Survey Responses for A-PLUS HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for A-PLUS HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 80% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 72% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 79% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 73% (Nat: 78%) Lower |
Medical Professionals Associated with A-PLUS HOME CARE
These are the doctors who are affiliated with A-PLUS HOME CARE.
- JOCELYN CLARK ( NURSE PRACTITIONER - TOGO ACUTE AND POST ACUTE CARE )
- MELANIE MUMA ( NURSE PRACTITIONER - GARY F HOLLAND MD PC )
- DANIEL YOUNG ( FAMILY PRACTICE - MOUNTAINSTAR MEDICAL GROUP-ST. MARKS HOSPITAL LLC )
- AMY FOWERS ( NURSE PRACTITIONER - GARY F HOLLAND MD PC )
- DARIN WINN ( FAMILY PRACTICE - OGDEN CLINIC PC )
- CAROL OSBORN ( FAMILY PRACTICE - EVOLUTIONARY HEALTHCARE LLC )
- ALYXANDRIA GONZALES ( NURSE PRACTITIONER - GARY F HOLLAND MD PC )
- PETER DUROS ( INTERNAL MEDICINE - CENTRAL UTAH CLINIC PC )
- DAVID KIMBALL ( FAMILY PRACTICE - CENTRAL UTAH CLINIC PC )
- SEAN CURZON ( INTERNAL MEDICINE - CENTRAL UTAH CLINIC PC )
- GARY HOLLAND ( FAMILY PRACTICE - GARY F HOLLAND MD PC )
- JENNIFER FOX ( NURSE PRACTITIONER - GARY F HOLLAND MD PC )
- BETH HANLON ( INTERNAL MEDICINE - ALPINE MEDICAL GROUP )
- DEAN WALKER ( ORTHOPEDIC SURGERY - GRANGER MEDICAL SPECIALISTS LLC )
- SCOTT HACKING ( INTERVENTIONAL CARDIOLOGY - MOUNTAINSTAR CARDIOLOGY ST MARKS LLC )