HEALTH WATCH PROVO, INC.: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 91%
1485 EAST 840 NORTH OREM, UT 84097
801-225-0599
Data date: Jan 17, 2024
The Most Important Data about HEALTH WATCH PROVO, INC.
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HEALTH WATCH PROVO, INC. is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 86% of its customers. This is HIGHER than the national average. The percentage of patients who gave HEALTH WATCH PROVO, INC. a rating of 9 or 10 was 91%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/15/1996. The agency costs LESS than the average agency nationally. The agency serves 81 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HEALTH WATCH PROVO, INC., along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HEALTH WATCH PROVO, INC.
Data as of Jan 17, 2024
Address:
1485 EAST 840 NORTH
OREM, UT 84097
Medicare Provider Number: 467106
Participating in Medicare Since: October 15, 1996
Ownership Type: PROPRIETARY
Cost compared to national average: 96%
DTC Performance for HEALTH WATCH PROVO, INC.
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HEALTH WATCH PROVO, INC..
Home Health Care Services
HEALTH WATCH PROVO, INC. offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HEALTH WATCH PROVO, INC.
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HEALTH WATCH PROVO, INC.
HEALTH WATCH PROVO, INC. provides home health care services in these zip codes.
84003 84004 84005 84008 84009 84010 84013 84015 84020 84025 84032 84037 84040 84041 84042 84043 84044 84045 84046 84047 84049 84050 84054 84057 84058 84059 84061 84062 84064 84065 84067 84070 84075 84079 84081 84084 84088 84092 84093 84094 84095 84096 84097 84102 84103 84104 84105 84106 84107 84108 84109 84111 84115 84116 84117 84118 84119 84120 84121 84123 84124 84128 84129 84310 84315 84401 84403 84404 84405 84414 84601 84602 84604 84606 84648 84651 84653 84655 84660 84663 84664
Performance Measures for HEALTH WATCH PROVO, INC.
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.3% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 95.7% |
How Often Patients Got Better At Walking Or Moving Around | 84.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.1% |
How Often Patients Got Better At Bathing | 89.9% |
How Often Patients' Breathing Improved | 76.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.5% |
Patient Survey Responses for HEALTH WATCH PROVO, INC.
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEALTH WATCH PROVO, INC. to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 91% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 86% (Nat: 78%) Higher |
Medical Professionals Associated with HEALTH WATCH PROVO, INC.
These are the doctors who are affiliated with HEALTH WATCH PROVO, INC..
- EVAN NIELSEN ( ORTHOPEDIC SURGERY - CENTRAL UTAH CLINIC PC )
- JON KIMBALL ( ORTHOPEDIC SURGERY - UTAH NEUROLOGICAL CLINIC, INC. )
- HOLLY CARTER ( NURSE PRACTITIONER )
- MARCIA PINKERMAN ( NURSE PRACTITIONER )
- JEFFREY WALLENTINE ( ORTHOPEDIC SURGERY - CENTRAL UTAH CLINIC PC )
- MITCHELL LARSEN ( HAND SURGERY - CENTRAL UTAH CLINIC PC )
- SEAN DOYLE ( FAMILY PRACTICE - PREMIER FAMILY MEDICAL )
- ANGEL LYBBERT ( FAMILY PRACTICE - INTERMOUNTAIN HEALTHCARE SERVICES, INC )
- ISAAC RASMUSSEN ( FAMILY PRACTICE - INTERMOUNTAIN HEALTHCARE SERVICES, INC )
- KEVIN LARKIN ( ORTHOPEDIC SURGERY - CENTRAL UTAH CLINIC PC )
- J RILEY STRINGHAM ( ANESTHESIOLOGY - SPINAL INTERVENTIONS, PLLC )
- PAHL BENCH ( FAMILY PRACTICE - MOUNTAINLANDS COMMUNITY HEALTH CENTER INC )
- GARY HOLLAND ( FAMILY PRACTICE - GARY F HOLLAND MD PC )
- PAIGE KIMBALL ( NURSE PRACTITIONER - UNIVERSITY OF UTAH ADULT SERVICES )
- GORDON STOCK ( ORTHOPEDIC SURGERY - CENTRAL UTAH CLINIC PC )
- RICHARD OLSEN ( INTERNAL MEDICINE - CENTRAL UTAH CLINIC PC )
- JACKIE BRINGHURST ( NURSE PRACTITIONER )