WELL CARE HOME HEALTH OF THE TRIAD INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (5 out of 5): , Patient Recommendation: 84%
146 DORNACH WAY ADVANCE, NC 27006
336-753-6200
Data date: Jan 17, 2024
The Most Important Data about WELL CARE HOME HEALTH OF THE TRIAD INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for WELL CARE HOME HEALTH OF THE TRIAD INC is 5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave WELL CARE HOME HEALTH OF THE TRIAD INC a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 05/23/1973. The agency costs LESS than the average agency nationally. The agency serves 156 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about WELL CARE HOME HEALTH OF THE TRIAD INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on WELL CARE HOME HEALTH OF THE TRIAD INC
Data as of Jan 17, 2024
Address:
146 DORNACH WAY
ADVANCE, NC 27006
Medicare Provider Number: 347051
Participating in Medicare Since: May 23, 1973
Ownership Type: GOVERNMENT - LOCAL
Cost compared to national average: 93%
DTC Performance for WELL CARE HOME HEALTH OF THE TRIAD INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for WELL CARE HOME HEALTH OF THE TRIAD INC.
Home Health Care Services
WELL CARE HOME HEALTH OF THE TRIAD INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for WELL CARE HOME HEALTH OF THE TRIAD INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by WELL CARE HOME HEALTH OF THE TRIAD INC
WELL CARE HOME HEALTH OF THE TRIAD INC provides home health care services in these zip codes.
27006 27009 27010 27011 27012 27013 27014 27017 27018 27019 27020 27021 27023 27025 27027 27028 27040 27042 27043 27045 27050 27051 27052 27054 27055 27101 27102 27103 27104 27105 27106 27107 27108 27109 27127 27157 27203 27204 27205 27208 27214 27215 27217 27230 27233 27235 27239 27244 27248 27249 27253 27258 27260 27261 27262 27263 27265 27282 27283 27284 27285 27288 27292 27293 27295 27298 27299 27301 27302 27310 27313 27316 27317 27320 27326 27341 27344 27349 27350 27351 27355 27357 27358 27360 27361 27370 27374 27377 27401 27403 27404 27405 27406 27407 27408 27409 27410 27455 27510 27517 27572 27573 27574 27576 27583 27604 27613 27614 27703 27712 27801 28001 28025 28027 28034 28036 28075 28083 28103 28104 28105 28110 28115 28117 28127 28138 28144 28146 28147 28159 28205 28206 28208 28210 28211 28212 28213 28214 28215 28216 28217 28226 28227 28262 28269 28270 28273 28277 28278 28560 28625 28634 28642 28677 28689 29572
Performance Measures for WELL CARE HOME HEALTH OF THE TRIAD INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 82.5% |
How Often Patients Got Better At Walking Or Moving Around | 93.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 95.4% |
How Often Patients Got Better At Bathing | 94.3% |
How Often Patients' Breathing Improved | 96.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 92.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.3% |
Patient Survey Responses for WELL CARE HOME HEALTH OF THE TRIAD INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WELL CARE HOME HEALTH OF THE TRIAD INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with WELL CARE HOME HEALTH OF THE TRIAD INC
These are the doctors who are affiliated with WELL CARE HOME HEALTH OF THE TRIAD INC.
- ALEKSEI PLOTNIKOV ( INTERNAL MEDICINE - MOSES CONE MEDICAL SERVICES INC )
- IMRAN HAQUE ( INTERNAL MEDICINE - HORIZON INTERNAL MEDICINE PLLC )
- GARY MORGAN ( FAMILY PRACTICE - NOVANT MEDICAL GROUP INC )
- JOHN PRICE ( FAMILY PRACTICE - FORSYTH MEMORIAL HOSPITAL INC )
- TERRY ARNOLD ( INTERNAL MEDICINE - LEXINGTON INTERNAL MEDICINE CLINIC PA )
- MICHELLE SCHMERGE ( NURSE PRACTITIONER - EQUITY HEALTH SERVICES, PLLC )
- PHILIP ASENSO ( HOSPITALIST - UNC ROCKINGHAM HEALTH CARE INC )
- FRANKLIN TOLBERT ( FAMILY PRACTICE - WAKE FOREST UNIVERSITY HEALTH SCIENCES )
- MARTIN MURPHY ( INTERNAL MEDICINE - FORSYTH MEMORIAL HOSPITAL INC )
- MARK WEISER ( FAMILY PRACTICE - NOVANT MEDICAL GROUP INC )
- ASHLEY MYERS ( NURSE PRACTITIONER - WAKE FOREST UNIVERSITY HEALTH SCIENCES )
- DANIEL MYERS ( FAMILY PRACTICE - NOVANT MEDICAL GROUP INC )
- CHRISTA YOUNG ( NURSE PRACTITIONER - LEXINGTON INTERNAL MEDICINE CLINIC PA )
- GRETCHEN VELAZQUEZ ( INTERNAL MEDICINE - WAKE FOREST UNIVERSITY HEALTH SCIENCES )
- MAHITHA REDDY ( FAMILY PRACTICE - ONE MEDICAL, P.C. )
- CANDACE SMITH ( FAMILY PRACTICE - EAGLE PHYSICIANS AND ASSOCIATES PA )
- TAKASHI HIRATA ( FAMILY PRACTICE - NOVANT MEDICAL GROUP INC )
- STEPHEN HUNTER ( FAMILY PRACTICE - MOSES CONE MEDICAL SERVICES INC )
- R STEVEN MCDONALD ( INTERNAL MEDICINE - UNC ROCKINGHAM HEALTH CARE INC )
- ROBYN SANDERS ( INTERNAL MEDICINE - MOSES CONE PHYSICIAN SERVICES, INC )
- ANTHONY HAYES ( FAMILY PRACTICE - FORSYTH MEMORIAL HOSPITAL INC )
- MEGAN LONG ( NURSE PRACTITIONER - THE WESTON GROUP INC )
- ISHAN BHANSALY ( HOSPITALIST - LIFESOURCE OF NORTH CAROLINA )
- MELISSA CHAMPE-SEAGLE ( INTERNAL MEDICINE - PIEDMONT HEALTHCARE PA )