The Worst Home Health Care Agencies in Rockford, Illinois

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Rockford, Illinois

There are 64 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Rockford, Illinois.)

Name 5-Star Quality of Care Rating
DELUXE HOME HEALTH CARE, LLC
415 AIRPORT RD
ELGIN, IL 60123
1:
EPIC HOME CARE, INC
710 E OGDEN AVE SUITE 690
NAPERVILLE, IL 60563
1.5:
SPECTRUM NURSES, INC
280 S SCHMIDT RD
BOLINGBROOK, IL 60440
1.5:
CARE SOLUTIONS, INC
365 MILLENNIUM DRIVE, STE D
CRYSTAL LAKE, IL 60012
1.5:
ROYAL HELP HEALTH SERVICES, INC
2500 W HIGGINS ROAD, SUITE 1280
HOFFMAN ESTATES, IL 60169
1.5:
2 SISTERS HOME HEALTHCARE INC
6019 FINCHAM DRIVE, SUITE 9
ROCKFORD, IL 61108
2:
SSM HEALTH AT HOME MONROE
515 22ND AVE
MONROE, WI 53566
2:
CARE FOR LIFE HOME HEALTH
182 W MELROSE AVE, SUITE 1
SOUTH ELGIN, IL 60177
2:
CASTOR HOME NURSING INC
417 E 3RD ST, STE A
STERLING, IL 61081
2:
GAFFEY HOME NURSING & HOSPICE
3408 EAST 23RD STREET
STERLING, IL 61081
2:
HOME HEALTH CARE OF KSB HOSPITAL
403 EAST 1ST STREET
DIXON, IL 61021
2:
CGH HOME NURSING
3010 E LYNN BLVD SUITE B
STERLING, IL 61081
2:
AT HOME HEALTHCARE
1904 E. HUEBBE PARKWAY
BELOIT, WI 53511
2:
MERCYHEALTH AT HOME
901 MINERAL POINT AVE
JANESVILLE, WI 53548
2.5:
HOME LIFE HEALTHCARE, CORP
1020 WEST GOLF ROAD
HOFFMAN ESTATES, IL 60169
2.5:
METRO HOME HEALTH CARE NFP
1032 E OGDEN AVE SUITE 106
NAPERVILLE, IL 60563
2.5:
NORTHSHORE HOME HEALTH CARE, INC
127 E. LAKE ST., STE 302
BLOOMINGDALE, IL 60108
2.5:
ECS HEALTH CARE AGENCY AND HOME HEALTH SERVICES
75 EXECUTIVE DRIVE SUITE 401D
AURORA, IL 60504
2.5:
AFTER CARE HOME HEALTH, INC
4255 WESTBROOK DRIVE
AURORA, IL 60504
2.5:
MCM LOVING HEALTHCARE, INC
1620 PEBBLEWOOD LANE SUITE 232
NAPERVILLE, IL 60563
2.5:
TRANSITIONS HOME HEALTH
N6359 US HIGHWAY 12
ELKHORN, WI 53121
2.5:
AVIENSE HOME HEALTHCARE INC
600 S WEBER RD STE 8
ROMEOVILLE, IL 60446
2.5:
DMJ HOME HEALTH SERVICES, INC
2720 E NEW YORK ST, SUITE 120
AURORA, IL 60502
2.5:
EXCELLENT CARE HEALTH SERVICES, INC
400 W LAKE STREET, STE 111A
ROSELLE, IL 60172
3:
SAINT ANTHONY MEDICAL CENTER FOR HOME HEALTH
9951 ROCK CUT CROSSING
LOVES PARK, IL 61111
3:
ALL SOLUTIONS HEALTHCARE, INC
6005 TOMLINSON DR.
MCHENRY, IL 60050
3:
BEST ILLINOIS HOME HEALTH CARE, INC
799 ROOSEVELT ROAD, SUITE 2-111
GLEN ELLYN, IL 60137
3:
AUXILIUM HEALTHCARE SERVICES, INC
33 W. HIGGINS RD, STE 650
SOUTH BARRINGTON, IL 60010
3:
MERCYHEALTH AT HOME
4223 EAST STATE ST. SUITE 100
ROCKFORD, IL 61108
3:
SWEDISHAMERICAN HH CARE MED S
2550 CHARLES ST.
ROCKFORD, IL 61108
3:
ABLE HOME HEALTH, LLC
1946 DAIMLER ROAD
ROCKFORD, IL 61112
3:
COVENANTCARE AT HOME
3755 EAST MAIN AVE, STE 165
SAINT CHARLES, IL 60174
3.5:
1ST ASSIST HOME HEALTHCARE, LLC
1019 WEST WISE ROAD, SUITE 200
SCHAUMBURG, IL 60193
3.5:
AIM HOME HEALTH, INC
3033 OGDEN AVENUE SUITE 211
LISLE, IL 60532
3.5:
AMERICAN FAMILY HOME HEALTH SERVICES LLC
11902 OAK CREEK PKWY, UNIT A
HUNTLEY, IL 60142
3.5:
ONE HOME HEALTH AGENCY, LTD
390 CONGRESS PARKWAY, SUITE E
CRYSTAL LAKE, IL 60014
3.5:
GREATLAND HOME HEALTH SERVICES, INC
24W500 MAPLE AVENUE, SUITE 205
NAPERVILLE, IL 60540
3.5:
HOME TOUCH HEALTHCARE, INC
2015 US HIGHWAY 34, STE 1
OSWEGO, IL 60543
3.5:
HOPE HOME HEALTH SERVICES, INC
640 E ST CHARLES RD, STE 202
CAROL STREAM, IL 60188
3.5:
ALEXIAN BROTHERS HOME HEALTH
1515 E. LAKE STREET SUITE 210
HANOVER PARK, IL 60133
4:
EMMANUEL HOME HEALTH, INC
610 LAKE PLUMLEIGH WAY
ALGONQUIN, IL 60102
4:
PRESENCE HOME CARE JOLIET
50 UNO CIRCLE, SUITE EAST
JOLIET, IL 60435
4:
AMMA HOME HEALTH CARE, INC
1620 PEBBLEWOOD LANE, STE 216
NAPERVILLE, IL 60563
4:
NORTHWEST HOME HEALTH & REHAB
9249 SOUTH ROUTE 31
LAKE IN THE HILLS, IL 60156
4:
BOWES IN-HOME CARE, INC
2230 POINT BOULEVARD SUITE 100
ELGIN, IL 60123
4:
PURPOSECARE OF ILLINOIS - JOLIET
920 ESSINGTON ROAD
JOLIET, IL 60435
4:
RESILIENCE HOME HEALTH CORPORATION
768 SHORELINE DR
AURORA, IL 60504
4.5:
ASSURECARE HOME HEALTH, INC
2295 VALLEY CREEK DRIVE, SUITE H
ELGIN, IL 60123
4.5:
BROOKDALE HOME HEALTH NAPERVILLE
1952 MCDOWELL RD, STE 207
NAPERVILLE, IL 60563
4.5:
NEXUS HOME HEALTH, INC
743 S 8TH STREET SUITE 203
WEST DUNDEE, IL 60118
4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Illinois

Major Cities in Illinois

Chicago, IL (best, worst) Rockford, IL (best, worst)
Round Lake Beach, IL (best, worst) Peoria, IL (best, worst)
Aurora, IL (best, worst) Champaign, IL (best, worst)
Springfield, IL (best, worst) Naperville, IL (best, worst)
Joliet, IL (best, worst) Bloomington, IL (best, worst)
Elgin, IL (best, worst) Decatur, IL (best, worst)
Waukegan, IL (best, worst) Cicero, IL (best, worst)
Alton, IL (best, worst) Kankakee, IL (best, worst)
Arlington Heights, IL (best, worst) Bolingbrook, IL (best, worst)
Evanston, IL (best, worst) Schaumburg, IL (best, worst)